Troubleshooting guide

iNetVu Troubleshooting Guide
C-COM Satellite Systems Inc.
Page 88 of 88
 For RF Search Method, the Satellite Configuration and Modem must be exact as provided by
your NOC or service provider.
Satellite Transmit Polarization Offset:
• In North America and not limited to the rest of the world 1201/1200/1800/1500/Flyaway
Horizontal Receive Offset = 0, Vertical Receive Offset = 90
• 980/740 - Offset = 0 (OMT is adjusted manually)
The controller and modem must be communicating for RF search
• If using RF search, a valid RF frequency must be entered and is highly recommended. This
can be the service frequency or any other valid RF frequency from a known carrier (preferably
taken from Modem parameters).
• If you are still unable to find satellite via RF search. Attempt to use DVB search with a
Reference satellite.
C-COM Technical Support can be contact at
[e-mail] for further assistance.