Troubleshooting guide

iNetVu Troubleshooting Guide
C-COM Satellite Systems Inc.
Page 81 of 88
2. To troubleshoot a COM configuration:
• Verify the modems BAUD rate and Password/CD-KEY if required is correct.
• Connect the modem directly to the computers serial port and attempt to communicate with
the modem via Terminal Session. This will verify the BAUD rate and Password.
• Try another cable.
• If you are unsuccessful in establishing a COM connection you can attempt to configure the
modem for a TCP/IP connection.
Serial Connection Software Configuration (COM )
3. To troubleshoot an IP (HTTP, TELNET, UDP, SNMP) configuration: