Troubleshooting guide

iNetVu Troubleshooting Guide
C-COM Satellite Systems Inc.
Powering the LNB from the 7000 Controller
RX
RX IN
Powering the LNB from the Modem
RX
RX IN
LNB should be
powered from the
7000 controller
ERROR 0X8915 - RF IS TOO LOW
Status Definitions:
Step 1:
Verify all the physical connections are properly connected by referring to the diagrams below.
If the RX connection was corrected, please refer to the Controls screen to determine if the RF
Signal is in a normal state.
If RF Signal is still in YELLOW/RED continue troubleshooting your setup.
Please see RF Signal Not Being Detected (Powering LNB from the Controller)
Please see RF Signal Not Being Detected (Powering LNB from the Modem)
RF Signal in Yellow/Red:
(Abnormal Sate)
This indicates the controller is not
detecting power at the LNB. You will
be unable to deploy the dish in this
state and will receive ERR_0x8915:
RF is too low.
RF Signal in Cyan/Blue Color: (Normal
State)
This indicates the controller is detecting
power at the LNB which is normal
behavior. The value should always be in
this color format whether the unit is off or
on satellite. The value itself will
decrease/increase but our main focus is
to always have it in this state.