Troubleshooting guide

iNetVu Troubleshooting Guide
C-COM Satellite Systems Inc.
Page 61 of 88
GPS Failed
Cause 1:
GPS Antenna is not connected.
Solution 1:
Verify GPS Antenna is securely connected.
Cause 2:
A foreign object is obstructing the GPS Antenna.
Solution 2:
Ensure there are no foreign objects obstructing the GPS Antenna from a clear view of the sky.
Cause 3:
Overcharge in the GPS Antenna.
Solution 3:
Turn off the Controller Unplug GPS Antenna from the back of the Controller and ground it. Wait 5
seconds. Re-connect GPS Antenna and turn on the Controller. Observe the GPS Coordinates on the
Controls menu. It may take a couple of minutes to update.
Cause 4:
The Controllers GPS port or the GPS has failed.
Solution 4:
Test the Controllers GPS port for 3 Volts. If you are not getting any Voltage then the controller is the
issue. If you are getting Voltage the GPS Antenna is the issue. Please contact C-COM Technical
Support for further assistance.
Insert a wire or paperclip for better contact