Troubleshooting guide

iNetVu Troubleshooting Guide
C-COM Satellite Systems Inc.
Page 34 of 88
c. If voltage is shown, we will need to test voltage on the motor cable. Reconnect the motor cable to
the controller. Disconnect the motor cable from the base plate of the platform. Place the volt meter
leads on pins C and D or 4 and 6 of the motor cable. Using the 7000 controllers front panel, select
Polarization with HI SPEED ON and hold +. Are you getting 12VDC? If no voltage is shown, it
concludes the motor cable needs to be replaced. Contact C-Com Technical Support for further
assistance.
d. If voltage is shown, reconnect the motor cable to the platform. Now we will need to test voltage on
the wiring harness. Disconnect the connector going into the Polarization Motor. Place the volt
meter leads on the power connector leading to the wiring harness. Using the 7000 controllers front
panel, select Polarization with HI SPEED ON and hold +. Are you getting 12VDC? If no voltage is
shown, it concludes the internal wiring harness needs to be replaced. Contact C-Com Technical
Support for further assistance.
e. If voltage is shown this concludes the Polarization motor may have failed. Contact C-Com
Technical Support for further assistance.