Troubleshooting guide

iNetVu Troubleshooting Guide
C-COM Satellite Systems Inc.
Page 27 of 88
Error 0x9007 - AZ Jam Error
1. If the Mobile Platform doesn’t physically move
Possible Causes:
• 7000 Controller
• 15 Amp Fuse
• Motor Cable
• Internal Wiring Harness
• Azimuth Motor
• Insufficient Greasing
Note: If the antenna physically rotates but jams in random locations please skip to step “e”
a. Verify if 7000 Controller is outputting 12VDC. Disconnect the Motor cable from the back of the
controller, place the volt meter leads on pins 7 and 9 of the controller. Using the 7000 controllers
front panel, select Azimuth with HI SPEED ON and hold +. Are you getting 12VDC?
b. If no voltage is shown, please turn off the controller and verify the 15A fuse has not blown. If the
fuse is blown replace it and try again. If the fuse is not blown, contact C-Com Technical Support for
further assistance.
Warning High Voltage: Always remove power from the 7000 Controller prior to removing fuse.
Failing to do so can result in personal injury or damage to the controller.