User guide

6. Troubleshooting
Fault Possible cause Action
Bike seems
underpowered
• Battery charge is low Recharge Battery
• Display Issue Contact ByoCycle Specialist
• Motor Issue Contact ByoCycle specialist
Power on but no drive from
the motor
• Motor connection
loose
Check motor connection is
secure
• Manifold connection
loose
Check all connections are
secure on manifold wire
Motor failure Contact ByoCycle specialist
Short range after full
battery charge
• Battery damaged Contact ByoCycle specialist
• Tyre pressures low Re-inate tyres to a higher
pressure
• Charger issue Contact ByoCycle specialist
• Frequent riding up
hills, stop/start, strong
winds or overloading
Use the throttle less, change
the pedal assist setting to a
lower level and pedal away
from a stand still (this is where
the most power is used)
Page 17