User Guide

Be Connect 2.0 User Guide

Be Premium, Be Connect, Be Partner

12. Upload logs

 This function is designed for the situation that you need to provide logs to BYD service

partner.

 You can upload logs to BYD server, and BYD service partner could read that information, and

then help to diagnose your issues of your battery system.

 The default time range for the logs is one month, you can also choose other time range if

you want. (Figure 14 and Figure 15)

 After the logs collected from the battery, you need to get your mobile device accessing the

Internet. When the logs are uploaded, you can switch back to the battery WiFi to continue

other operations. (Figure 16)

13. Miscellaneous

 If there is a prompt “No reply from the battery system”, please check whether the battery

system is on.

 If there is a prompt” The battery system is busy. Please try again later”, please wait around

ten minutes, and try again. If the prompt is still there, you can restart the battery system, or

try another mobile device.

 If you cannot complete the firmware upload or configuration, try to download PC tool Be

Connect Plus (BCP) from our website. The link could be read below.

https://www.bydbatterybox.com/uploads/downloads/2021-06-29%20Be%20Connect%20Plu

s-V1.6.1%20with%20Guide-60dd145b197bb.zip

Figure 15: Date range selection

Figure

14:

Date range notice

Figure

16: Internet access notice