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Note If your account is an Xbox Live child account, the parent's Microsoft account
information is required to download the profile.
6. After you download your profile, you'll be asked if you want the console to remember
your password.
 If you want to sign in without being prompted for a password each time, check the
Remember Password option.
 Leave the Remember Password option unchecked if you want the console to
require a password to sign in to your account. This is a good idea if others in your
home can easily access your console, or if you downloaded your profile at a
friend's house.
"The email address or password you entered
is not valid" error occurs for Xbox Live on
Xbox 360
You see the following error message when you sign in to Xbox Live on your Xbox 360 console:
The email address or password you entered is not valid. Please try again.
This may mean that you've changed the password or username associated with your Microsoft
account, or that you've entered an incorrect password.
Solutions
To resolve this problem, try the following solutions.
Solution 1: Make sure you can sign in to your Microsoft account online
Sign in online to your Microsoft account. If you can't, verify that you've typed the email address
and password correctly. If you aren't sure what email address you use to sign in to your
Microsoft account, use the Lost Account Solution.
Solution 2: Make sure the email address you're using to sign in is associated to your
gamertag.
It's common these days to have more than one email address and to forget which one you use to
access various online accounts. Check to see if you're using the email address attached to your
gamertag by signing in at the top of any Xbox.com page, such as this one. If your gamertag
appears in the upper-right corner of your screen, this is the right email address. If not, see Lost
Account Solution.
Solution 3: Delete and redownload your profile