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Xbox Live Core Services: up and running
1/5/2019, 6:00:44 PM
Solution 2: Require a password to sign in
You'll have to disable automatic sign-in to your console with your Microsoft account password.
You can only make this change online, on the My Account page. Follow these steps to remove
your Microsoft account password so that others can't access your Xbox Live profile without it.
Here's how:
1. Go to account.xbox.com.
2. Sign in with the Microsoft account (email address and password) that's associated with
your Xbox Live account. If you've forgotten your password, see the Lost Password
Solution.
3. In the upper right corner, select your gamertag and select Xbox Settings.
4. Select Xbox 360 profile protection on the right side.
This displays the number of consoles where a sign-in password is not required.
5. Select Require Profile Download to require that you download your profile from Xbox
Live, using your Microsoft account password, before using your profile on a console. All
existing copies of your profile will no longer work, and any profile changes or
achievements not saved to Xbox Live will be lost.
Important If you think you have a compromised password, you should also change your
Microsoft account password. Here's how:
1. Go to your Microsoft account and sign in with your Microsoft account credentials.
2. Select Security & password.
3. Under Password, select Change your password.
Solution 3: Remove and redownload your profile
You can remove your profile from your Xbox 360 console, which will remove old saved
passwords from the console. Follow the steps in How to add or remove an Xbox profile on Xbox
360 and delete your profile only. Then redownload your profile:
1. Press the Guide button on the controller.
2. Select Download Profile.
Note Not seeing Download Profile? This means that you're signed in under another
profile. Press X to sign out, confirm, and then select Download Profile.
3. At the bottom of the Download Profile screen, select Download Profile.
4. Enter the email address of the Microsoft account that's associated with your Xbox Live
profile. If you don't know it, see Find your Microsoft account email address.
5. Enter your Microsoft account password. If you've forgotten it, you'll need to reset your
password.