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LIMITED WARRANTY
BY USING YOUR XBOX ONE OR ACCESSORY, YOU AGREE TO THIS
WARRANTY. BEFORE SETTING UP YOUR XBOX ONE OR ACCESSORY, PLEASE
READ THIS WARRANTY CAREFULLY. IF YOU DO NOT ACCEPT THIS
WARRANTY, DO NOT USE YOUR XBOX ONE OR ACCESSORY. RETURN IT
UNUSED TO YOUR RETAILER OR MICROSOFT FOR A REFUND. Contact us for help
with Xbox One or accessory hardware warranty issues. This warranty gives You specific legal
rights. You may also have other rights which vary from State to State or Province to Province.
If You live in the United States, Section 9 contains a binding arbitration clause and class
action waiver. It affects Your rights about how to resolve a dispute with Microsoft. Please
read it.
On this page
Topics
1. Definitions
2. Warranty
3. How to Get Warranty Service
4. Microsoft’s Responsibility
5. Warranty Exclusions
6. EXCLUSION OF CERTAIN DAMAGES
7. Additional Terms
8. Choice of Law
9. Binding Arbitration and Class Action Waiver for U.S. Residents
1. Definitions
a) “Accessory” means a new Microsoft branded Xbox 360 or Xbox One hardware accessory
purchased from an authorized retailer.
b) “Xbox One” means a new Xbox One console and Kinect Sensor purchased from an
authorized retailer.
c) “Normal Use Conditions” means ordinary consumer use under normal home conditions
according to the instruction manual for the Xbox One or Accessory.
d) “Province” means any Canadian province or territory, and “Canada” includes all of them.
e) ”State” means a State, the District of Columbia, and any other United States territory or
possession. “The United States of America” includes all of them.
f) “You” means the original end-user.