System information

90 LINGO TECHNICIAN’S GUIDE
Conducting a Remote Maintenance session
Decide which of the methods below best
supports your situation. Then follow the
related procedure to make a connection.
Three methods for connecting with the
host computer
Call menu
Use this method if you connect to mul-
tiple Lingo systems and have configured
a separate phone book entry for each.
Voice switch
Use this method when Lingo’s modem
cannot be dialed directly (for example, if
an operator must transfer the call to the
modem’s extension). A telephone hand-
set must be connected to the support
computer’s modem. This option is not
available with Direct Connect.
Quick connect
Use this method if you are supporting
only one Lingo system or if you prefer to
type a telephone number each time you
connect.
Note If Lingo is sometimes accessed by
modem and sometimes by Direct Connect,
you must restart Lingo after connecting or
disconnecting the modem. As part of start-
up, Lingo looks for a modem and, if none is
found, it initializes for Direct Connect.
See also
Setting up the support computer’s
phone book ............................................ 88
To call Lingo by using the Call menu method
1
From the Main menu, press F2 to choose
“Call menu.”
2
Select the phone book entry of the host
computer you want to call and press F1.
3
Wait about 30 seconds for a connection.
Lingo’s Banner screen appears.