System information

82 LINGO TECHNICIAN’S GUIDE
See also
Installing the Remote Maintenance
software on the support computer....... 84
Setting up the support computer’s
phone book ............................................ 88
Connecting to Lingo with a modem
Requirements for connecting with a
modem
Lingo
❑ A 100% Hayes-compatible external
modem, 9,600 baud or faster connected
to Lingo through a serial cable
❑ An analog telephone line connected to
the modem
Support computer
❑ A 100% Hayes-compatible modem,
9,600 baud or faster installed
❑ An analog telephone line connected to
the modem
❑ A VGA monitor
❑ Remote version of Remote Maintenance
6.1j installed
❑ Remote Maintenance phone book set up
for Lingo
Notes
• MS-DOS with no mouse driver installed
is the most reliable operating system
configuration for the support computer.
• If Lingo is accessed sometimes by
modem and sometimes by Direct Con-
nect, restart Lingo after connecting and
disconnecting the modem. At startup,
Lingo looks for a modem and, if none is
found, it initializes for Direct Connect.
• Industry standard modems are not
compatible with all telephone systems
(PBXs). If you experience difficulty
establishing a connection, connect the
modem to a direct public telephone
network line.