System information

C H A P T E R • 6
Remote
Maintenance
REMOTE MAINTENANCE 79
Remote Maintenance overview ......................... 80
Connecting to Lingo by using
Direct Connect ............................................... 81
Connecting to Lingo with a modem ................. 82
Installing the Remote Maintenance
software on the support computer............... 84
Disabling the mouse ........................................... 85
Getting started on the support computer ........ 86
Setting up the support computer’s
phone book .................................................... 88
Conducting a Remote Maintenance session .... 90
Suspending and resuming a Remote
Maintenance session ..................................... 92
Ending a connection ........................................... 93
Backing up and restoring Lingo ......................... 94
Transferring files .................................................. 98
Managing files ................................................... 102
Restarting Lingo remotely ................................ 104
Tracking Remote Maintenance sessions
with the billing log ....................................... 106