System information

76 LINGO TECHNICIAN’S GUIDE
Training the system manager
You need the following items for system
manager training:
❑ Copies of the completed Setup Infor-
mation Record (in the System Manager’s
Guide) and System Options Worksheet
(from Appendix B, “Changing system
options” of this guide). If you made
changes to the call progress settings,
you also need a copy of the completed
Call Progress Options Worksheet from
Appendix B.
❑ The Lingo unit with two voice mailboxes
set up for the training session.
❑ A working telephone set for the
operator.
❑ A working extension telephone dedi-
cated to the training session.
❑ The System Manager’s Guide.
The system manager needs to understand
telephone system and voice messaging
system concepts, terminology, and proce-
dures. Pace your training session according
to the needs and experience of the system
manager. Keep in mind that successful
completion of the training session instills
confidence in the system manager and
ensures the success of the installation.
Include the following topics in the training
session.
❑ System orientation
Plug in Lingo. Familiarize the system
manager with Lingo, pointing out the
major visible system components. If the
site uses the automated attendant, have
the system manager call Lingo to hear it
answer.
❑ System power
Explain that Lingo has no on/off switch.
If the site uses the automated attendant,
have the system manager unplug Lingo
and leave it unplugged until he or she is
ready to record an opening greeting.
Show the battery compartment to the
system manager. Explain that Lingo
automatically monitors battery voltage
and notifies the system manager and
the Operator mailbox when the batteries
must be changed. Lingo uses eight AA
batteries to store the voice messaging
system’s files during a power failure.
Remind the system manager to leave
Lingo plugged in while changing the
batteries.
See also
Setting system options............................... 48
Protecting Lingo’s data ............................... 52
Backing up and restoring Lingo ................ 94
System Options Worksheet ...................... 140
System Manager’s Guide: Understanding
your system setup