System information

SETTING UP THE APPLICATION 69
Test Correct result Solution for incorrect result
Port hunting
Using two or three
people, call Lingo from
two or three extensions
simultaneously. Have
callers hang up during
the greeting.
Operator transfers
Call Lingo. During the
greeting, press 0.
• Confirm that the operator’s
extension is set correctly.
• Follow the solutions for the
automated attendant test.
Disconnect
Call Lingo. During the
greeting, enter a valid
extension number. Let
the extension ring.
TESTING LINGO
Each caller reaches Lingo.
If the answering test is suc-
cessful, check the telephone
system programming. If the
answering test is not success-
ful, follow the solutions for
that test.
The operator’s console rings
regardless of the actual phys-
ical extension number used
by the telephone system.
If the automated attendant
is enabled, Lingo places you
in the voice mailbox after
ringing the extension. If the
automated attendant is not
enabled, Lingo places you in
the voice mailbox immed-
iately. In both cases, you hear
“Extension <number> is not
available.” Hang up while
Lingo is speaking.
Reinitiate the test to learn the
disconnect tone.