System information

SETTING UP THE APPLICATION 45
You also must indicate the Operator mail-
box ID, which may or may not be the same
as the extension that operator calls are
transferred to. Callers are routed to the
Operator mailbox when the operator is
busy or unavailable.
If the same person answers operator calls
and responds to messages in the Operator
mailbox, then the Operator mailbox ID
needs to be the same as the operator’s
extension. Otherwise, they need to be
different.
To confirm or change the operator’s extension
and the Operator mailbox
1
Access the system initialization part of
the technician’s conversation.
2
After identifying the voice mailbox
extensions, Lingo tells you the current
operator’s extension setting. Press 1 to
change it or 2 to keep the current
setting.
3
Enter the correct extension number. The
system confirms the number.
4
When the system tells you the current
Operator mailbox ID, press 1 to change
it or 2 to keep the current setting.
5
Enter the correct mailbox ID. The
system confirms the number.
IDENTIFYING THE OPERATOR’S EXTENSION AND THE OPERATOR MAILBOX