System information

26 LINGO TECHNICIAN’S GUIDE
Preparing the telephone system
To prepare the telephone system for Lingo,
follow these six steps. Depending on the
telephone system you are connecting to,
you may need to perform additional steps
❑
Install the hardware.
Install the necessary single-line device
cards or modules and any special hard-
ware that is needed on the telephone
system to make it fully compatible with
Lingo.
❑
Program the telephone system.
Program the telephone system software
to work with Lingo. Procedures vary from
system to system. Refer to your tele-
phone system documentation for more
information. The Telephone System
Guide contains some programming
information for many telephone
systems.
❑
Program individual extensions.
On some telephone systems, you must
enable call forwarding and easy message
access at each extension.
❑
Connect a fax machine for Lingo service.
To use the Lingo fax support features,
connect a fax machine to a telephone
system extension, not an incoming
trunk line. The fax extension you use
cannot have a voice mailbox. If your
customer’s telephones have letters on
their keypads, an easily remembered fax
extension number is 329, which spells
“FAX” on telephones with lettered
keypads.
If your customer has more than one
fax machine and the telephone system
supports hunt groups, create a hunt
group for fax service and connect the
fax machines accordingly. Lingo trans-
fers fax calls to the pilot extension
number for the hunt group.