System information

204 LINGO TECHNICIAN’S GUIDE
S
SCHEDULE
The method for determining how calls are
handled at different times and/or different
days. You can define up to three different
schedules for the system. See also day
mode; holiday mode; night mode.
SECURITY CODE
A series of characters that subscribers set so
that no one else can access their voice
mailboxes.
SUBSCRIBER
Anyone who is enrolled in Lingo. The
system identifies a caller as a subscriber
when the subscriber enters a personal ID.
SUBSCRIBER’S PERSONAL GREETING
The greeting callers hear when they reach a
subscriber’s voice mailbox.
SWITCH
The telephone system.
SYSTEM GREETINGS
See opening greeting.
SYSTEM ID
A unique system ID that you assign to each
subscriber.
SYSTEM MANAGER
The individual in an organization who sets
up and maintains Lingo.
SYSTEM MANAGER CONVERSATION
The collection of prerecorded prompts,
questions, choices, and menus that the
system plays to the system manager to
allow the system manager to maintain
Lingo.
T
TOUCHTONES
The sounds made by pressing the keys on
touchtone telephones.
TRANSFER
See call transfer.
U
UNIDENTIFIED CALLER
An individual calling from outside Lingo. If
a subscriber calls the system and does not
enter a personal ID, that subscriber is
treated as an unidentified caller.
S–U