System information

12 LINGO TECHNICIAN’S GUIDE
Tailoring the automated attendant to your
customer’s site
In programming the telephone system
software and connecting Lingo, you control
three variables that determine when the
automated attendant answers an outside
line:
• Which external lines Lingo answers
• How the external lines are grouped
• How many external lines Lingo will
handle at once
This flexibility lets you tailor the automated
attendant operation to best suit your cus-
tomer’s needs.
Which external lines Lingo will answer
Lingo can answer the organization’s lead
telephone number (primary attendant),
a secondary number (secondary atten-
dant), or a line that is dedicated to Lingo
(private attendant).