Instruction manual

241T-Modell - 13/14 - Ausgabe 08/13 - 2354677 - BUE-0029-14EN
Troubleshooting
14
14.6 Heater/boiler
In the event of a defect contact the nearest customer service workshop of the
relevant appliance manufacturer. The list of addresses is enclosed with the
accompanying appliance documentation. Only authorised qualified personnel
may repair the appliance.
14.6.1 Truma heater/boiler (gas heater)
Fault Cause Remedy
No gas Gas bottle is empty Change gas bottle
Gas isolator tap closed Open the gas isolator tap
Regulator tap on the gas
bottle is closed
Open regulator tap on
the gas bottle
External temperature is
too low (-42 °C for pro-
pane gas, 0 °C for bu-
tane gas)
Wait for higher external
temperatures
Built-in appliance is de-
fective
Contact customer service
Fault Cause Remedy
Heater does not ignite Temperature sensor on
operating unit or remote
sensor defective
Pull out plug on operating
unit. The heater then
works without thermostat.
Contact the customer
service as soon as possi-
ble
Red indicator lamp
"Fault" illuminates
Air in the gas pipe sys-
tem
Switch off and on again.
After two futile ignition at-
tempts, wait for
10 minutes before trying
again
Lack of gas Open regulator tap and
gas isolator tap
Connect a full gas bottle
Defect of a safety ele-
ment
Contact customer service
Red indicator lamp
"Fault" is flashing
Operating voltage too low Charge or replace the liv-
ing area battery (or have
it charged or replaced)
Green indicator lamp be-
hind knob is not lit
Fuse on the transformer/
rectifier is defective
Replace fuse on the
transformer/rectifier
Fuse in the electronic
control unit has been trig-
gered
Contact customer service
Living area battery defec-
tive
Charge or replace the liv-
ing area battery (or have
it charged or replaced)