User`s guide

Reports
Figure 6. A Sample Drive Thru Matched Pair Report
• A - Report Totals - Totals for each column of the report.
• B - Time - The time increments for each daypart.
• C - Car Count - The count of cars for each time increment.
• D - Speaker Time - Average time it took to enter the guests order, inform them of the amount due, and store
the order in the Drive Thru history.
• E - Title - The title of the report.
• F - Line Time - Average time since the order was stored, until it was recalled to be paid.
• G - Pickup Time - Average time from tendering until the car drives off the pick-up window sensor.
• H - Total Service Time - Average sum of all times spent in the Drive Thru.
Timing Exception Report
The Timing Exception (Dump) Report is a diagnostic report that is used by SICOM Support personnel if there is
ever a need to troubleshoot the feature. It provides technical timing information for each Drive-Thru transaction.
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