User`s guide

Reports

• J - 0:35 - 0:40 % - (Split 3 Percentage) The percentage of the total cars that have an average window time of

between 1 (one) minute and 1:30 (one and a half) minutes.

• K - 0:40 - 0:45 - (Split 4 Time) The count of cars that have an average window time of between 1:30 (one and

a half) minutes and 2 (two) minutes.

• L - 0:40 - 0:45 % - (Split 4 Percentage) The percentage of the total cars that have an average window time of

between 1:30 (one and a half) and 2 (two) minutes.

• M - >0:45 - The count of cars that have an average window time of greater than the Split 4 Time.

• N - >0:45 % - The percentage of the total cars that have an average window time of greater than the Split 4

Time.

• O - Average Window Time - The total average time (window 2 time) of each time increment during the

daypart.

The column header times (00:30;1:00;1:30;2:00) are referred to as "Split Times." For more information, review the

section, Window 2 Timimg Limits for details and instructions.

Drive Thru Matched Pair Timing Report

The Drive Thru Matched Pair report is a timing report that is based solely on pairs of Menuboard and Pickup

Window loop senses. It does not take into account any speed of service information that is obtained from the

POS transaction logs - unlike the Drive Thru/Counter Excellence Report timing report which incorporates this

data into its computations. (Note: The data provided in this report may not match the Drive Thru Speed of Service

reports.)

Figure 5. Drive Thru Matched Pair Timing Report Prompt

Report Interval: Allows you to select how to present the data on the report, by Hour, Half-Hour, or by the

Quarter-Hour. This option is only available for Insert or Daily Report Periods.

Daypart: Select an individual Daypart or select All Dayparts. This option is only available for Insert or Daily

Report Periods.

To ensure consistency of measurement, these settings are set by default to BURGER KING® standards.

Breakfast: Opening to 10:30 AM

Lunch: 10:30 AM to 2:00 PM

Snack: 2:00 PM to 5:00 PM

Dinner: 5:00 PM to 8:00 PM

Late Night: 8:00 PM to Closing (5:00 AM in 24-hour operations)