User`s guide

Reports
Figure 2. A Sample Drive Thru Timing Report
• A - Time - The time increments for each daypart.
• B - Guest Count - The count of guests for each time increment.
• C - Exceed Count - The count of guests that exceeded the defined time limits.
• D - Exceed Percentage - The percentage of guests that exceeded the defined time limits.
• E - Title - The title for the report.
• F - Pulled Count - The count of guests that were pulled.
• G - Pull Time - Average time the guest pulled.
• H - Greet Time - Average time the guest waited at the speaker post before their order was taken.
• I - Menu Time - Average time it took to enter the guests order, inform them of the amount due, and store the
order in the Drive Thru history.
• J - Queue Time - Average time since the order was stored, until it was recalled to be paid.
• K - Window 1 Time - Average time that elapsed since the order was recalled, until it was tendered , and the
cash drawer opened.
• L - Window 2 Time - Average time from tendering until either the serve button was pressed or the car drives
off the pick-up window sensor.
• M - Total Service Time - Average sum of all times spent in the Drive Thru.
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