User`s guide
Configuration
Hardware Configuration
Loops and Loop Detectors
Schedule Installation
Call SICOM Technical Support at 800-54-SICOM (800-547-4266) or 215-489-2500 to schedule a time when a
technician can be available on the telephone to assist in the installation and configuration of the Speed of Service
option.
Installation of Loops and Detectors
You need a minimum of two vehicle loops with detectors installed. These should be located at the drive thru menu
board and at the pickup window. Contact your local vendor that installs the headset systems to get these installed.
Muzak, www.muzak.com, 800-331-3340 also can provide these services. Please note that these vendors are not
affiliated with SICOM Systems, Inc.
Mount the Loop Detector device under the counter within 3 ft. of the SICOM SL-Series terminal in the Drive Thru.
If utilizing a SICOM Loop/Timer Display, the Loop Detector device should be mounted close to a wall so cabling
can be easily run to wherever the display is mounted.
Ensure that the Loop Detector is operating normally. The power light should be on, and another indicator light
should go on when a car is on a loop. Make sure all loops and detectors are operating normally.
Call SICOM Technical Support at 800-54-SICOM (800-547-4266) or 215-489-2500, a technician will determine
how the Loop Detector should be connected to either the SL-Series terminal, or to the SICOM Loop/Timer
Display. Any wires from the Loop Detector should be soldered and insulated when connecting to any adaptor or
wire provided to inferface with SICOM equipment.
If the loop detector will be connected to an SL-Series terminal, SICOM will provide an interface cable that should
be connected to one of the output relay switches on the loop detector device. Once interfaced with the loop
detector device, the wire connects into a cash drawer port (the right side) of the closest SL-Series terminal to the
detector. The terminal does not need to be a Drive-Thru terminal, but it is preferred.
SICOM Loop/Timer Display
This device is mounted to a small U bracket which is mounted to a wall or ceiling in the vicinity of the Drive Thru.
This location must have access to an electrical outlet and an Ethernet network cable that is connected to the
SICOM POS network.
Any loop output physically connected to the timer must be terminated using a RJ-11 crimp. Each jack can contain
output from two loops. The pinout for each RJ-11 crimp is 3-4 and 2-5, similar to how the phone lines are crimped.
The outer pair of contacts of the crimp (3-4) are associated with the first switch, the inner pair (2-5) associated
as the second switch.
Once the device has been mounted, powered on, and connected to the SICOM POS network using an Ethernet
cable, call SICOM Technical Support at 800-54-SICOM (800-547-4266) or 215-489-2500. A technician will con-
figure and initialize the device. He/she may request the serial number from you, and a reboot of the display may
be necessary.
Kitchen Screens
Contact SICOM Technical Support at 800-54-SICOM (800-547-4266) or 215-489-2500 for options and config-
uration. Usually, the display will be configured to show the timing when your Loops and Detectors are installed
and the timing software is configured by SICOM.
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