User`s guide

Table of Contents
I. Credit Cards ..................................................................................................................................................... 1
Installation of Credit Cards ....................................................................................................................... 1
Credit Card Configuration.................................................................................................................... 1
Connect the Hardware (if required)............................................................................................. 1
Software Configuration ............................................................................................................... 5
Revenue Configuration Files....................................................................................................... 7
ICR Report Configuration ........................................................................................................... 7
Touch Screen Panels Edit........................................................................................................... 7
Contact SICOM Support at 800-54-SICOM (800-547-4266) or 215-489-2500 to Complete the
Installation .......................................................................................................................... 7
Perform Test Transactions and CONFIRM Deposit Into Bank Accounts..................................... 7
Procedures and Reporting for Credit Cards............................................................................................ 9
POS Cashier Instructions .................................................................................................................... 9
Credit Card Sale ......................................................................................................................... 9
Refund (Overring) ..................................................................................................................... 10
Reporting Transactions and Closing Batches.................................................................................... 11
Revenue Report........................................................................................................................ 11
Credit Card Processing Menu Option and Closing a Batch ...................................................... 11
Cashier Instructions for Credit Cards .................................................................................................... 15
Credit Quick Reference Sheet ........................................................................................................... 15
II. Gift Cards....................................................................................................................................................... 17
Installation of Gift Cards.......................................................................................................................... 17
Gift Card Configuration...................................................................................................................... 17
Software Configuration ............................................................................................................. 17
Revenue Configuration File....................................................................................................... 18
ICR Report Configuration File................................................................................................... 18
Touch Screen Panels Edit ......................................................................................................... 18
Test the Cards!.......................................................................................................................... 19
IPTran Configuration and Setup......................................................................................................... 19
Procedures and Reporting for Gift Cards .............................................................................................. 21
POS Cashier Instructions .................................................................................................................. 21
Gift Card Issue (Sale) ............................................................................................................... 21
Gift Card Redemption ............................................................................................................... 22
Gift Card Balance...................................................................................................................... 22
Gift Card Recharge ................................................................................................................... 23
Gift Card Cashout ..................................................................................................................... 24
Reporting Transactions...................................................................................................................... 25
Cashier Instructions for Gift Cards ........................................................................................................ 27
Gift Quick Reference Sheet ............................................................................................................... 27
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