User`s guide

Procedures and Reporting for Gift Cards
POS Cashier Instructions
Many of the same rules apply to Gift Cards the same as Credit Card transactions. Please note that all gift card
transactions are processed immediately when a GIFT button is pressed. If the sale is changed, deleted,
etc. the gift transaction will be reversed.
Gift Card Issue (Sale)
Procedures:
• Ring up the amount to be placed on the card (as $$¢¢).
• Slide a NEW, Unused Gift Card thru the Card Reader.
• Press the ISSUE key on the terminal.
• Screen will display Processing Gift... & attempt to connect. If there is any problem with authorizing the card,
a message will be displayed on-screen. Try another card.
• Once the card is activated/loaded, the item will display on the virtual receipt.
• A receipt will print out detailing the Gift Card’s new balance once the sale is completed.
• To remove an ISSUE from the order, simply highlight & delete the line item before final completion of the sale.
Other Notes:
• May be added in middle of a sale.
• Can pay with credit or cash.
• If you delete a card that is being ISSUED, then you must RECHARGE the card if you wish to use it again.
• Cards cannot be manually processed to be issued. (If card stripe is not working, card cannot be used.)
Figure 1. Sample Issue receipt.
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