User`s guide

Installation of Credit Cards

Repeat the process again for any gift and/or loyalty card that you intend to accept. Redeem, Issue, Recharge,

Cash Out and check balances using the new Gift tender buttons. Each operation should complete after a few

seconds, and a receipt for each should print out.

Once completed, go back to the Manager’s terminal and check SALES -> DAILY -> CREDIT CARD PROCESS-

ING -> REPORT - ALL TRANSACTIONS to ensure all of the transactions show in the correct amount that was

rung up. If so, perform a Batch Close (which sends the credit card sales data to your Merchant Services/Payment

Processor for payment), and verify that the batch does indeed close and clear. (A summary report will show on

the screen indicating the batch was closed.)

DO NOT to use the SICOM Credit system until the restaurant can verify that the correct batch dollar

amount is deposited into the bank account(s). This process can take several days to complete! Once the

deposit is conﬁrmed, you can begin to accept electronic payments normally.

Be sure to Close Batches on a regular basis!

The system can hold a maximum of 999 electronic payment tranactions in the system at one time. The recommendation

is to hold no more than 250 transactions in a single batch at any time - especially if the batch close is transmitted over

a dial-up (modem) connection! It is imperative that the restaurant performs a Batch Close on a regular basis, so that

this maximum is not reached! SICOM recommends that you close a Batch on a daily basis right before the Daily Close

is performed.