Specifications
98
www.bunn.com
bunn-o-matic
®
corporation
in
the united states:
1400 Stevenson Drive, Springfield, IL 62703
900 E. Townline Rd., Creston, Iowa 50801
1-800-352-BUNN (2866)
in canada:
280 Industrial Parkway S., Aurora, Ontario L4G 3T9
1-800-263-2256
To receive full assistance, have the Model and Date Code ready when calling.
AUTHORIZED SERVICE
TROUBLESHOOTING
TROUBLESHOOTING
note: Do not disassemble. There are no user serviceable parts inside the brewer.
problem suggestions
Brew Button
Flashes Red
• Internal hot water tank must be filled with water. See Setting up
My Café
®
on page 3.
Brew Button
is Red
• Your machine is brewing. Press the Brew Button again to stop the
brew process.
Indicator Light
is Green
• Water is hot and ready to brew.
Indicator Light
is Red
• Water is heating.
Indicator Light
Flashes Red
• The Brew Button was pressed but the water is heating. Wait
for indicator light to turn green and press Brew Button again.
Indicator Light
Flashes Green
• Add water. NOTE: Make sure that a cup is positioned on the Drip Tray
under the Pod Drawer prior to pushing Brew Button.
Indicator Light
Flashes Red
and Green
• Pod Drawer is not fully inserted. Press in the Pod Drawer to lock
into place.
Pulse Button
is Red
• The Pulse option is activated. Press the Pulse Button again
to deactivate.
Brewer doesn’t
turn on
• Make sure brewer is plugged into a working outlet.
• Press Brew Button to begin brew (Brew Button will be illuminated).
Coffee/tea is
not brewing
• Make sure brewer is plugged into a working outlet.
• Make sure brewer is filled with water. The hot water tank needs to be
filled to begin brewing (indicator light will flash green). See Setting up
My Café on page 3.
• Make sure Pod Drawer is fully inserted (the indicator light will
alternately flash red and green if it is not fully inserted).
• If indicator light flashes red, brewer is heating water to proper brew
temperature in approximately 2 minutes. When the light is green, press
Brew Button.
• Press Brew Button to begin brew (Brew Button will be illuminated).
Brew is weak
• Pod should be fully seated in Pod Drawer cavity for maximum
flavor extraction.
• The amount of water used for brewing may be too large for the pod’s
weight. Try using a heavier pod or less water.
• Try using the Pulse Button to extend the water to coffee contact time.
problem suggestions
Takes too long
to brew
• Mineral deposits may be present in your brewer. See Deep Cleaning
and Cleaning the Sprayhead on page 6.
Brewer only
brews water
• Make sure a pod is in the Pod Drawer.
Water speed
varies during
brew
• The Pulse Brew Button has been pressed. During the brew, water
flow will vary to properly steep tea or for stronger coffee.
Water leaks
out around the
Sprayhead
• The Sprayhead may be clogged, loose or the seal may be damaged.
Please refer to Cleaning the Sprayhead, Reassembling the Sprayhead/
Seal and Inspecting the Sprayhead Seal on pages 6 and 7.
The Pod Holder
will not come out
of the brewer
• The pod in the Pod Drawer may be swelled to a point where the
drawer does not slide out easily. Wait 10 minutes for the pressure to
drop and try carefully removing the Pod Drawer again.
Water leaks
out around the
Pod Drawer
• Make sure the pod is fully seated in the Pod Drawer cavity.