User`s guide

vii
Chapter 8 ........................................................................................................................... 8-1
Troubleshooting................................................................................................................ 8-1
System Viewers............................................................................................................................8-2
Lamps...........................................................................................................................................8-3
LAN ACCESS Lamp ...............................................................................................................8-3
STATUS Lamp.........................................................................................................................8-3
POWER/SLEEP Lamp ............................................................................................................8-5
DISK ACCESS Lamp..............................................................................................................8-5
Access Lamps ..........................................................................................................................8-5
Hard Disk Drive Lamp.............................................................................................................8-6
Power Supply Lamp.................................................................................................................8-7
LAN Connector Lamps............................................................................................................8-8
Error Messages.............................................................................................................................8-9
Error Messages after Power-on................................................................................................8-9
POST Error Messages............................................................................................................8-10
Beep Codes ............................................................................................................................8-13
Solving Problems .......................................................................................................................8-14
Problems with the Server.......................................................................................................8-14
Problems with Windows ........................................................................................................8-17
Problems with the EXPRESSBUILDER ...............................................................................8-20
Problems with Express Setup.................................................................................................8-21
Error Message during RAID System Configuration..............................................................8-22
Problems with Windows Autorun Menu................................................................................8-23
Collecting the Event Log ....................................................................................................... 8-24
Collecting the Configuration Information..............................................................................8-24
Collecting Dr. Watson Diagnostic Information......................................................................8-24
Memory Dump.......................................................................................................................8-25
Recovery for Windows Server 2003 x64 Editions and Windows Server 2003 ..........................8-26
Maintenance Tools .....................................................................................................................8-27
Starting the Maintenance Tools.............................................................................................. 8-27
Maintenance Tools Functions ................................................................................................8-29
Maintenance Tools with Remote Console..............................................................................8-30
Resetting the Server ...................................................................................................................8-31
Forced Shutdown........................................................................................................................8-32
Chapter 9 ........................................................................................................................... 9-1
Upgrading Your Server..................................................................................................... 9-1
Safety Notes .................................................................................................................................9-1
Anti-static Measures.....................................................................................................................9-2
Confirmation after Installation/Removal......................................................................................9-2
Preparing for Installation and Removal........................................................................................9-3
Device Installation or Removal Procedure...................................................................................9-4
Side Cover................................................................................................................................9-4
CPU Duct Cover ......................................................................................................................9-6
3.5-inch Hard Disk Drive.........................................................................................................9-8
2.5-inch Hard Disk Drive (in 2.5-inch HDD Cage) ............................................................... 9-14
Power Supply Unit................................................................................................................. 9-22
Cooling Fan Unit ...................................................................................................................9-25
Installation of Water-cooled Heat Sink ..................................................................................9-31
3.5-inch HDD Cage ...............................................................................................................9-36
2.5-inch HDD Cage ...............................................................................................................9-41
5.25-inch Device....................................................................................................................9-53
Internal USB Floppy Disk Drive ...........................................................................................9-56
PCI Board ..............................................................................................................................9-63
Processor (CPU) .................................................................................................................... 9-68
DIMM....................................................................................................................................9-79
Using the Memory RAS Features..........................................................................................9-82