User`s guide

8-24
Collecting the Event Log
This section describes how to collect the log of the various events that occurred on the server.
IMPORTANT: If a STOP error, system error, or stall occurred, follow the procedure
below after restarting the system.
1. Click [Management Tool] → [Event Viewer] from the Control Panel.
2. Select the type of the log to collect.
On [Application Log], the events related to the running application are archived.
On [Security Log], the events related to the security are archived.
On [System Log], the events which occurred at the item which configures Windows system are archived.
3. Click [Save as...] in the [Run] menu.
4. Input the file name of an archived log in the [File Name] box.
5. Select the type of the log file you want to save in the [File Type] list box and click [OK].
For more information, refer to Windows Online Help.
Collecting the Configuration Information
This section describes how to collect the information on the hardware configuration and the inside specifications.
In order to collect information, use the "Diagnostic Program".
IMPORTANT: If a STOP error, system error, or stall occurred, follow the procedure
below after restarting the system.
1. Point to [Settings] in Start menu, and click [Control Panel].
The [Control Panel] dialog box appears.
2. Double-click [Management Tool], and double-click [Computer Management].
The [Computer Management] dialog box appears.
3. Click [System Tool] → [System Information].
4. Click [Save as System Information File] in the [Operation] menu.
5. Input the file name to save in the [File Name] box.
6. Click [Save].
Collecting Dr. Watson Diagnostic Information
Dr. Watson collects diagnostic information related to application errors. The location in which to save the information
can be specified as you like. For more information, refer to Chapter 5.