User`s guide

8-15
Fail to access internal or external devices (or such devices fail to operate):
 Are the cables properly connected?
→ Make sure that the interface cables and power cord are properly connected. Also make sure that the
cables were connected in the correct order.
 Is the power-on order correct?
→ Power on the external devices first, then the server.
 Did you install drivers for connected optional devices?
→ Some optional devices require specific device drivers. Refer to the manual that comes with the device
to install its driver.
 Is the BIOS configuration correct?
→ Some devices connected to a serial or parallel port may require I/O port address or operation mode
settings. Refer to the manual that comes with the board for details to make correct settings.
The keyboard or mouse fails to function:
 Is the cable properly connected?
→ Make sure that the cable is connected to the correct connector on the rear of the server.
→ The keyboard or mouse will not function if it is connected when the server is powered on (not
applicable to USB devices). Power off the server first and connect it properly.
 Are the server drivers installed?
→ Refer to the manual that comes with your OS to check that the keyboard and mouse drivers are
installed. (These drivers are installed along with the OS.) Some operating systems allow you to
change the keyboard and mouse settings. Refer to the manual that comes with your OS to check that
the keyboard and mouse settings are correct.
Fail to access the optical disc:
 Is the optical disc properly set in the optical disc drive tray?
→ The tray is provided with a holder to secure the optical disc. Make sure that the optical disc is placed
properly in the holder.
 Is the optical disc applicable to the server?
→ Macintosh optical discs cannot be read.
→ The playback of discs which do not conform to the DVD standard is not guaranteed.
The POWER/SLEEP lamp goes on when the power cord is connected:
→ When the server is connected to AC power, the POWER/SLEEP lamp goes on. This is the normal
operation of the server, not a fault. The lamp will go off when DC power is turned on, and then off.
Inserted the correct CD-ROM but the message below is displayed:
The CD-ROM is not inserted or the wrong CD-ROM is inserted.
Please insert the correct CD-ROM.
OK
 Is the data side of the CD-ROM dirty or damaged?
→ Take the CD-ROM out of the optical disc drive, confirm that it is not dirty or damaged, set the disc
again and click [OK].