Installation guide

User Guide
33
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User Mode Process Dump
The user mode process dump provides application error information.
In the event of an application error, perform the steps below to obtain the user mode
process dump without closing the pop-up error message.
1. Right-click an empty space on the taskbar, and click Task Manager or press
Ctrl + Shift + Esc to start Task Manager.
2. Select Processes.
3. Right-click the name of the process whose dump is to be acquired, and click
Create Dump File.
4. The user mode process dump will be created in the following folder:
C:\Users\(user-name)\AppData\Local\Temp
Note: If the folder does not appear, run Explorer and select
Tools - Folder Options... - View, and check to Show hidden
files and folders.
For more details about obtaining the user mode process dump from the above folder, go
to: http://support.microsoft.com/kb/949180/en-us
Note: On Microsoft
®
Windows Server
®
2008, Dr. Watson
has been changed to "Reports and Solutions of Problems", and
thus crash dump files are no longer generated by Dr. Watson.
To obtain similar information, perform the steps above.