User's Guide REFERENCE 86 A1 97EV 01 NOVASCALE NovaScale T840
NOVASCALE NovaScale T840 User's Guide Hardware September 2008 BULL CEDOC 357 AVENUE PATTON B.P.
Proprietary Notice and Liability Disclaimer The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Computers and/or its licensors. NEC Computers and/or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights to this document, including all design, manufacturing, reproduction, use, and sales rights thereto, except to the extent said rights are expressly granted to others.
User Guide www.bull.com Table of Contents Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Text Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Safety Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
User Guide www.bull.com Sony AIT-1 Turbo Tape Drive (IDE) ............................................................................ Sony AIT-2 Turbo Backup Unit (IDE).......................................................................... LTO 2 Tape Drive (SCSI) ............................................................................................. DAT72 Tape Drive (USB).............................................................................................
User Guide www.bull.com Configuring Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Configuring RAID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 RAID Configuration Utility........................................................................................... 94 RAID Levels ...........................................................................................................
User Guide www.bull.com Recommended Memory Configuration ....................................................................... 171 Checking System Memory........................................................................................... 171 Removing and Replacing a DDR2 module.................................................................. 171 Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
User Guide www.bull.com HostRAIDTM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204 Overview of HostRAID ............................................................................................... Overview of the specifications .................................................................................... Features.....................................................................................................
User Guide www.bull.com Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233 Static Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233 Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234 System Viewers .....................................................................................
User Guide www.bull.com Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290 Equipment Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292 Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293 Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
User Guide www.bull.com Text Conventions This guide uses the following text conventions. Warnings, cautions, and notes have the following meanings: Warning Warnings alert you to situations that could result in serious personal injury or loss of life. Caution Cautions indicate situations that can damage the system hardware or software. Notes: give important information about the material being described. ■ Names of keyboard keys are printed as they appear on the keyboard.
User Guide www.bull.com Safety Notices Caution To reduce the risk of electric shock which could cause personal injury, follow all the safety notices. Symbols are shown in your documentation and on your equipment to indicate safety hazards.
User Guide www.bull.com USA and Canada Notice Products with UL marking comply with the following UL standards: ■ UL 1950 (3rd edition 1998) Products with FCC marking comply with the following FCC standards ■ FCC part 15 The model type/ref. used for UL and FCC certification can be found on the regulatory labels stuck on your system. The equipment has been tested and found to comply with the limits for a Class A or B digital device, pursuant to part 15 of the FCC rules.
User Guide www.bull.com Power Supply and Cables Power Supply ■ The DC push-button on/off switch on the front panel does not turn off the system AC power. +5vdc is present on the system board whenever the AC power cords are connected between the system and an AC outlet. Before doing the procedures in this manual, make sure that your system is powered off and unplug the AC power cords from the back of the chassis.
User Guide www.bull.com Laser Compliance Statement The optical devices are tested and certified to be compliant with International Electrotechnical Commission IEC60825-1 and European EN60825-1 standards for Class 1 laser products. Class 1 laser products are not considered hazardous. The optical devices are designed such that there is never human access to laser radiation above a Class 1 level during normal operation or prescribed maintenance conditions.
User Guide www.bull.com System Features The NovaScale® T840 is a highly flexible and reliable system designed to offer the highest levels of performance. It is: ■ based on the Intel® 5000V chipset, ■ designed for the Dual-Core and Quad-Core Intel® Xeon® processors, ■ fitted with higher performance FBDIMM memory, ■ housed in a tower chassis that can also easily be installed into a standard EIA 19inch rack cabinet.
User Guide www.bull.com Related Documents In the ExpressBuilder disc in which you found this User’s Guide, you can also find several other documents relevant to your system, options and accessories. Some printed documents may also have been shipped with your system. We recommend you read these additional documents as it becomes necessary when setting up, using or upgrading your system.
User Guide www.bull.com Rear View A B C D E F H I J G TP00880 Figure 1: Rear View A Power supply bay Depending on your configuration, it is fitted with a fixed power supply (shown in the picture), or one with hot-swappable power modules. B AC power connector Connect the power cord to this socket. C Alternate SCSI knockout D System fan Keep the area near the venting holes clear for proper ventilation. E Connectors Refer to “Back Panel Connectors” on page 28 for details.
User Guide www.bull.com NIC (Network Interface Card) LEDs Figure 2: NIC Leds The NIC (Network Interface Card) LEDs at the right and left of each NIC provide the following information.
User Guide www.bull.com Status Indicators This section explains the indication and meanings of the system lamps located on the front and back panels of your system. Front Panel A B C D E F G H TP02346 Figure 3: Front panel (front view detail) A Power/Sleep LED B Continuous green light indicates the system has power applied to it. Power/Sleep LED Powers the system off or on. Continuous amber light indicates the system is in S1 Sleep state.
User Guide www.bull.com Back Panel Network Interface Card (NIC) Ports Activity Lamps Refer to the back panel description for more details. See “NIC (Network Interface Card) LEDs” on page 20. Power Supply LEDs (Hot-Swap Power Supply Only) Please refer to “Power Supply LEDs” on page 85 for more information. Diagnostic LEDs Please refer to “Diagnostic LEDs” on page 256 for more information.
User Guide www.bull.com Internal View A L B C D K E J F G I H TP02033 Figure 4: Internal View A Tool-less Device Bay Locks B 5.25-in Device Bays C 3.
User Guide www.bull.com Motherboard Motherboard Layout A B C D E F G HI UU TT J K SS L RR M QQ PP N OO NN MM LL KK JJ II HH GG O P Q R EE CCAA X W FF DD BB Z Y VUT S AF000173 Figure 5: Motherboard Layout Table 2: Server Board Connector and Component Locations A. PCI 32/33 Slot 1 B. PCIe x4 Slot 3 C. PCI-X 64/133 Slot 4 D. PCI-X 64/100 Slot 5 E. PCIe x4 Slot 6 F. Back Panel I/O Ports G. Diagnostic LEDs H. System ID LED I. System Status LED J. System Fan 6 K.
User Guide www.bull.com Table 2: Server Board Connector and Component Locations (Continued) HH. SATA 0 Connector II. SATA 1 Connector JJ. SATA 2/SAS 0 Connector KK. SATA 3/SAS 1 Connector LL. SATA 4/SAS 2 Connector MM. SATA 5/SAS 3 Connector NN. Backplane Connector B OO. Front Panel Header PP. Backplane Connector A QQ. USB 6 RR. SATA RAID 5 Key SS. Speaker TT. Serial B EMP Connector UU.
User Guide www.bull.com 2. Open the server chassis. 3. Move the jumper (J1J2) from the normal operation position on pins 1 and 2 (Password Clear Protect), to the pins 2 and 3 (Password Clear Erase position), as indicated in the following diagram. CMOS CLR PASSWORD CLR Default 2 Default 2 CLEAR CMOS 3 3 J1J1 CLEAR PASSWORD J1J2 AF000187 Figure 7: Password Clear Jumper 4. Reconnect the AC power, power up the system. 5. Power down the system and disconnect the AC power. 6.
User Guide www.bull.com 4. 5. 6. 7. Reconnect the AC power, power up the system. When the system begins beeping, power it down and disconnect the AC power. Replace the jumper on pins 1 and 2. Close the server chassis. Reconnect the AC power and power up the system. BIOS Select Jumper This jumper is used to select the BIOS image from which the system will boot.
User Guide www.bull.com Back Panel Connectors A B H G C D F E AF000184 Figure 10: Back Panel Connectors Table 5: Back Panel Connectors A. Mouse B. Serial Port B C. NIC 1 (10/100/1000 Mb) D. NIC 2 (10/100/1000 Mb) E. USB 2-3 F. USB 0-1 G. Video H. Keyboard The NIC (Network Interface Card) LEDs at the right and left of each NIC provide the following information.
User Guide www.bull.com - Channel B consists of DIMM sockets B1, B2, B3, and B4. Figure 11: Memory Channels Memory Modes of Operation Depending on your DIMM configuration, the server can operate in one of the following modes: ■ Single-channel mode This is the minimum possible DIMM configuration. The system will automatically switch to this mode if only DIMM_A1 is populated. Note: this single DIMM mode operation recommended for “performance” applications.
User Guide www.bull.com The DIMMs in identical socket positions of adjacent channels of the branch must be identical in terms of timing, technology and size. It is not required to match DIMMs between different slot numbers. For instance, the DIMM module installed in A1 must be identical to the one installed in B1, but can be different from the one installed in A2.
User Guide www.bull.com Install a minimum of two DIMMs on the same channel on any branch, and enable the memory sparing feature in the BIOS Setup. Example: DIMM_A1 and DIMM_A2. DIMM Population Rules DIMM population rules depend on the operating mode of the memory controller. Refer to the rules mentioned above for more information. On the server board DIMMs must be populated in the following order: bank A1 and B1, bank A2 and B2, etc.
User Guide www.bull.com Standard Features Processor The system board accommodates up to two Dual-Core or Quad-Core Intel® Xeon® processors with 2 MB L2 cache. When two processors are installed, they are of identical revision, core voltage, and bus/ core speed. When only one CPU is installed, it must be in socket 1. No terminator is required in the case of a single processor configuration. Memory The system board provides eight 184-pins DIMM slots each supporting DDR2 533 or DDR2 667 ECC memory.
User Guide www.bull.com Network Controller Note: To ensure EMC product regulation compliance, the system must be used with a shielded STP/FTP LAN cable. The motherboard features the Intel® 82563EB dual port controller for 10/100/1000 Mbit/s Ethernet LAN connectivity.
User Guide www.bull.com ACPI The motherboard supports the Advanced Configuration and Power Interface (ACPI) as defined by the ACPI 2.0 specifications. An ACPI aware operating system can put the system into a state where the hard drives spin down, the system fans stop, and all processing is halted. However, the power supply will still be on and the processors will still be dissipating some power, so the power supply fans will still run.
User Guide www.bull.com ■ Provides RAID modes 0, 1, and 10. For RAID 0, 1, and 10, enclosure management is provided through the SATA_SGPIO connector on the server board when a cable is attached between this connector on the server board and to the backplane or I2C interface. SATA/SAS On-board controller (depending on your system) In addition to the SATA features described above, SAS models also have a dual-mode 4-port Serial Attached SCSI (SAS) controller that supports both SAS and SATA hard disk drives.
User Guide www.bull.com Peripheral Bays The system supports a variety of standard PC AT-compatible peripheral devices. The chassis includes these peripheral bays: ■ Two 5.25-inch file bays for installing half-height 5.25-inch peripheral devices such as optional tape drives (An optical drive is factory-installed). A TP02032 ■ One 3.5-inch bay. ■ The hard disk drive cage in which SCSI, S-ATA or SAS hard disk drives can be installed.
User Guide www.bull.com Optional Features You will find hereafter information about the optional components that may be installed in your system. This is not an exhaustive list, some options may not be available any more, others may have been added.
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User Guide www.bull.com DVD Writer Combination Drive Features ■ ATAPI / E-IDE Half-Height internal DVD+R / DVD+RW / DVD-R / DVD-RW / DVD+R9 / DVD-R9 / DVD-ROM / CD-R / CD-RW / CD-ROM combination drive. ■ Support Double Layer DVD +/- R9 Recording Function. ■ SMART-BURN avoiding Buffer Under RunError, automatically adjusting writing strategy and running OPC to provide the best burning quality.
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User Guide www.bull.com Sony AIT-1 Turbo Tape Drive (IDE) Please refer to the documentation on the Tape Online CD for more information.
User Guide www.bull.com Sony AIT-2 Turbo Backup Unit (IDE) Please refer to the documentation on the Tape Online CD for more information.
User Guide www.bull.com LTO 2 Tape Drive (SCSI) Please refer to the documentation on the Tape Online CD for more information.
User Guide www.bull.com DAT72 Tape Drive (USB) Please refer to the documentation on the Tape Online CD for more information.
User Guide www.bull.com Sony AIT-3 Ex Backup Unit (SCSI) Please refer to the documentation on the Tape Online CD for more information.
User Guide www.bull.com Syskonnect single port PCI-E x1 LAN Board ■ Bus interface: - PCI-Express 1.0a compliant - x1 PCI-Express Serial Link (adapter can also be operated in x4, x8 and x16 Slots) - PCI-Express Native Hot Plug according to PCI-Express 1.
User Guide www.bull.com Intel Pro/1000 PT Dual Port LAN Board Two gigabit copper server connections in a single PCI Express slot. Interface ■ PCI Express. Connectors ■ Two RJ-45. IEEE standards / network topology: ■ 10BASE-T, 100BASE-TX, 1000BASE-T. Features ■ Intel® PROSet Utility and Intel® PRO Intelligent Install for easy installation. ■ Intel® lead-free1 technology. ■ Plug and play specification support Standard. ■ Auto-negotiation, full-duplex capable.
User Guide www.bull.com ■ Fast EtherChannel (FEC). ■ Gigabit EtherChannel (GEC). ■ Teaming support : Scales up to 8 connections. ■ Multiple teams: Supports 4 separate teams, maximum. ■ IEEE 802.3ad (link aggregation control protocol). ■ PCIe Hot Plug/Active peripheral component interconnect (PCI). ■ IEEE 802.1Q VLANs. ■ IEEE 802.3 (z, ab, u, x) flow control support. ■ TCP checksum offload — transmission control protocol (TCP), user datagram protocol (UDP), Internet protocol (IP). ■ IEEE 802.1p.
User Guide www.bull.com Intel Pro/1000 MT Dual Port LAN Board PCI-X Gigabit Adapter for Copper Networks. Interface ■ PCI-X. Connectors ■ Two RJ-45 IEEE standards / network topology: ■ 10BASE-T, 100BASE-TX, 1000BASE-T. Features ■ Intel® Single DriverTM technology. ■ Backward Compatibility with previous generations of Intel PRO/1000 Network Adapters. ■ Supports 64- or 32-bit PCI-X 1.0 or PCI 2.2 buses. ■ Remote Management Support (WfM, RIS, SNMP/DMI). ■ IEEE 802.3ab Compatibility.
User Guide www.bull.com S-ATA Hard Disk Drive ■ SATA II specification.
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User Guide www.bull.com Adaptec 29160ALP SCSI Controller The Adaptec SCSI Card 29160 delivers the maximum throughput for a single channel Ultra160 SCSI card by using a 64-bit PCI interface. The Adaptec SCSI Card 29160 provides the ideal connection to external Ultra160 SCSI (LVD) devices.
User Guide www.bull.com Adaptec 29320ALP SCSI Controller The Adaptec SCSI Card 29320 provides the ideal connection to external Ultra320 SCSI (LVD) devices.
User Guide www.bull.com LSI SecuRAID 114 SCSI Controller Highlights With support for 64-bit addressing and a full RAID feature set, the SecuRAID 114 delivers unsurpassed data throughput and fault tolerance for your mid-range server or performance workstation. Designed around LSI Logic's next-generation I/O technology - Fusion-MPT™- the SecuRAID 114 leverages a streamlined firmware-level programming interface and advanced hardware designs to offer unequalled I/O efficiency and performance.
User Guide www.bull.com - Modes supported: SE or LVD mode, SCSI FAST, ULTRA, ULTRA2, 160M and 320M ■ Connectors: - one internal 68-pin - one external VHDCI-68-pin connector ■ Physical & Environmental Specifications - Size: 16,76 x 6,45 cm - Operating temperature: up to 55°C - Voltage: 5V± 0.
User Guide www.bull.com Promise Ultra133 TX2 (IDE) Specifications ■ Number of ATA device ports: 2 (supports 2 devices per port) ■ Device support: Ultra ATA/133, Ultra ATA/100, Ultra ATA/66, and older ■ PCI Bus: PCI 2.2. Supports 66MHz PCI bus motherboards (automatically backward compatible with 33MHz PCI slots).
User Guide www.bull.com Promise SuperTrack EX8350 RAID Controller (SATA) Notes: For more information, refer to the documentation included on the ExpressBuilder DVD. Features ■ 8-Port Serial ATA (SATA) RAID controller with 3.0 Gb/s per port. The SuperTrak EX8350 RAID controller provides support for SATA 3Gb/s drives and and meets the needs of disk-to-disk backup, NAS storage, security and surveillance, video editing, and near-line storage.
User Guide www.bull.com - Four controller support within a system. - Low profile form factor ideal for 1U/2U server. - Combine with the SuperSwap 4100 for an advanced internal storage system. ■ RAID Levels Supported. - RAID 0,1,5,6,10, 50 and JBOD. ■ RAID Fault Tolerance and Robustness Features. - Multiple logical drive support enables combining different RAID levels on one set of disks. - Read Check table to avoid data read errors.
User Guide www.bull.com LSI 8704 SAS RAID Controller Notes: ■ For more information, refer to the documentation included on the ExpressBuilder DVD-ROM. ■ Before installing this card, make sure that your motherboard is fitted with 667MHz SDRAM FBDIMMs. Malfunctions may otherwise occur. Features ■ One internal SAS port. ■ PCI Express performance up to 2.5 Gbits/s per lane. ■ Online RAID level migration.
User Guide www.bull.com - Cache memory of 128MB DDRII 667MHz SDRAM. ■ RAID Levels Supported: - RAID Levels 0, 1, 5, 6, 10, 50, and 60. ■ Configuration software: MegaRAID Management Suite. Refer to “RAID Configuration using the MegaRAID Configuration Utility” on page 126. - Online. - MegaRAID Storage Manager. - MegaCLI (Command-line Interface). - Pre-Boot. - MegaRAID BIOS Configuration Utility.
User Guide www.bull.com LSI 8708EM2 SAS/SATA RAID Controller Features ■ 8 SAS/SATA compatible ports ■ Optional battery backup module ■ Optional RAID5/6 key activation ■ Connect up to 16 intermixed SAS and SATA devices within the same array ■ Auto-resume on array rebuild ■ Auto resume array reconstruction ■ Online Capacity Expansion ■ Comprehensive management tools ■ Audible alarm circuit Specifications ■ Hardware Specifications: - LSI SAS 1078 RAID Chip - PCI Express compliant. - 3 Gb/s per lane.
User Guide www.bull.com Emulex 1150 Fiber Channel Card Use this fiber channel card to connect your server to a storage library. For more information, please refer to the documentation on the SAN Storage Builder CD shipped with the storage unit.
User Guide www.bull.com IEEE 1394 Controller Card Based on the VIA VT6306 chipset, this PCI card allows you to connect Firewire devices to your system. Features & Specifications Figure 13: IEEE 1394 Controller Card (Low profile bracket shown) ■ Chipset VIA VT6306 ■ PCI bus Rev2.2 compliant. ■ Provides Three P1394a Full Compliant Cable Ports at 100/200/400 Mbps (two external, one internal). ■ Full Interoperable with i.LINK ™ Implementation of IEEE Standard 1394.
User Guide www.bull.com RAID 5 Activation Key Depending on your configuration, a RAID 5 activation key may have been plugged on your server motherboard. Refer to the “Motherboard Layout” on page 24 to locate the connector (referenced as “RR” on the drawing). This activation key allows you to setup your hard disk drives in a RAID 5 configuration. For more information about RAID 5, refer to “Configuring RAID” on page 94.
User Guide www.bull.com Setting Up Your System This chapter describes how to select a site, unpack the system, make cable connections, and power on the system units. Information on front and rear panel features, switches and LEDs are also included in this chapter.
User Guide www.bull.com Setting Up Your Server (Rack) This chapter describes how to select a site, unpack the system, make cable connections, and power on the system units. Information on front and rear panel features, switches and LEDs are also included in this chapter. Setup Flow. Selecting t Select a suitable site for the server. Assemble the 19-inch rack assembly. Unpack the server and accessories from the shipping carton box. Install the server into the rack assembly.
User Guide www.bull.com Selecting Server Site To use the server, install it on a standard EIA 19-inch rack assembly. Refer to the documentation attached to the rack or contact your sales agent for the installation of the server on the rack. Warning Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See “General Safety Information” on page 138 for details. ■ Do not use the server in any unapproved place.
User Guide www.bull.com ■ Place where intense vibration may be generated ■ Place where corrosive gas is generated, chemicals are nearby, or chemicals may be accidentally sprayed over ■ Place where a carpet not subject to anti-static process is laid.
User Guide www.bull.com Setting Up Your System (Tower) This chapter describes how to select a site, unpack the system, make cable connections, and power on the system units. Setup Flow. Select a suitable site for the system. Unpack the system and accessories from the shipping carton box. Connect peripheral devices to the system. Connect the power cord to the system. Power on the system to start software setups.
User Guide www.bull.com Selecting System Site Warning Observe the following instructions to use the system safely. Failure to follow these instructions may result in death or serious personal injury. See “General Safety Information” on page 138 for details. ■ Do not use the system in any unapproved place. ■ Do not connect the ground line to a gas pipe. Caution Failure to follow the instructions listed below may cause a fire, personal injury, or property damage.
User Guide www.bull.com Unpacking the System When you receive your system, inspect the shipping containers prior to unpacking. If the shipping boxes are damaged, note the damage, and if possible, photograph it for reference. After removing the contents of the containers, keep the cartons and the packing materials. If the contents appear damaged when you unpack the boxes, file a damage claim with the carrier immediately.
User Guide www.bull.com System Chassis Features Front View with Front Bezel The following figure shows the location of the front system features Figure 14: Front Viewl A 5.25-inch bays B Refer to “Front Panel” on page 21 for more information on the buttons and LEDs. Two 5.25-inch bays, one of which may include a tape backup unit or optical disc drive. C Hard Disks cage D Depending on your configuration, this cage either contains SATA, SCSI or SAS drives, which can be hot-swappable or fixed.
User Guide www.bull.com Front View without Front Bezel A B C D E TP00882 Figure 15: Front view without front bezel A 5.25-inch bays B One 3.5-inch bay, that may be fitted with a floppy disk drive (optional). Two 5.25-inch bays, one of which may include a tape backup unit, CD-ROM drive, DVD-ROM drive, DVD-RW drive or COMBO DVD-ROM CDRW drive. C Hard Disks cage D Depending on your configuration, this cage either contains SATA, SCSI or SAS drives, which can be hot-swappable or fixed. E 3.
User Guide www.bull.com Rack Installation Kit Assembly This section provides the assembly instructions for mounting the server into a standard 19-inch rack cabinet. Unpacking the Rack Installation Kit Although the rack installation kit is inspected and carefully packaged at the factory, damage may occur during shipping. Follow these steps for unpacking. 1. Visually inspect the shipping containers; notify your carrier immediately of any damage. 2.
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User Guide www.bull.com 2 Caged nuts, to be used with the screws ("Figure 23: M5x16 screws" ) and washers ("Figure 24: Washers") to fix the filler to the mounting rails Figure 25: Caged nuts If some of the parts listed above are missing or if the hardware is damaged, notify your server representative.
User Guide www.bull.com ■ All screws are Phillips-head, unless otherwise specified. ■ On completion of any assembly or reassembly, perform a power-on test. If a fault occurs, verify that the assembly or reassembly was performed correctly. If the problem persists, see “Solving Problems” on page 233. Static Precautions An electrostatic discharge (ESD) can damage disk drives, option boards, and other components.
User Guide www.bull.com outlets, the safety grounding conductor in each power cord provides proper grounding only for the server. You must provide additional, proper grounding for the rack and other devices installed in it. Caution Temperature: The operating temperature of the server, when installed in an equipment rack, must not go below 5 °C or rise above 35 °C. Extreme fluctuations in temperature can cause a variety of problems in your server.
User Guide www.bull.com 2. Adjust the total length to fit the distance between the front and rear vertical rails of the rack before securing the screws. Figure 28: Right support rail front and rear parts 3. Assemble the left support rail the same way. Installing the Support Rails 1. Install the right support rail (A) as shown in illustration. 2. Secure the rail to the front (B) and rear (C) vertical mounting rails with two flange head screws (D) and the washer plate (E).
User Guide www.bull.com ■ Push the other side lip of the caged nut into the square hole in the rail until it is secured. Figure 30: Inserting a caged nut 4. Repeat steps 1 to 3 for the left support rail. Installing the Filler on the Server Install the filler on the server as follows: 1. Remove the right side door as described in “Removing or Installing the Left side cover” on page 140. 2. Remove the four plastic plugs from the top side cover.
User Guide www.bull.com Installing the Server in the Rack Cabinet Warning The system can weigh up to 23.5 kg. If it contains numerous optional boards and peripheral devices, it will weigh more. To avoid personal injury, make sure you have at least one person help you lift or move the system. 1. Lift the server onto the support rails and slide it toward the rear of the cabinet. 2.
User Guide www.bull.com Making Connections Connect your keyboard, monitor, and mouse. Also connect any external peripheral devices such as a printer or scanner by following the instructions included with these devices. Caution Damage to the system may result if the keyboard/ mouse cable is inserted or removed when power is applied to the system. Inserting a telephone line connector into a LAN RJ-45 port may result in personal injury and equipment damage.
User Guide www.bull.com Power Supply Depending on your configuration, your system features one of the power supplies described below: ■ A hot-swappable power supply fitted with one or two power supply modules (implying redundancy features). ■ A fixed power supply. Connecting the Power Cord(s) Plug the female end of the AC power cord(s) shipped with your system into the input receptacle(s) on the rear of your system power supply.
User Guide www.bull.com Hot-Swappable Power Supply Features This hot-swappable power supply consists of two independent modules. It can function properly with only one module. However, if two modules are fitted, if one of the power modules should fail, the other one will supply power to the system until you can change the failed module. The failed module can be hot-swapped. Note: Connect both power modules to power outlets to ensure continuous operation.
User Guide www.bull.com Hot-Swapping a Power Module Warning Hazardous voltage, current, and energy levels are present inside the power supply. There are no user-serviceable parts inside it; servicing of the power supply should be done only by technically qualified personnel. 1. Observe the safety and ESD precautions listed in “General Safety Information” on page 138. 2. Remove the power cable from the defective power supply. Warning Put on protective gloves before you follow the instructions below.
User Guide www.bull.com Using the System The following sections describe how to use this system properly and safely, including an explanation of the system power on/off sequences, what the POST program checks in the system, and how to perform a forced power shutdown. When using the system the following precautions should be observed: ■ Make sure you power off the system before connecting or disconnecting cables between the system and peripheral devices.
User Guide www.bull.com Powering On your System Caution Never turn off the system before the characters following the Boot-BIOS logo are displayed on the screen. Power on your system as follows. 1. Make sure all external devices, such as a video display, keyboard, and mouse (optional) have been connected, and the power cords are connected. 2. Power on the video display and any other external devices.
User Guide www.bull.com Caution Always allow the POST to complete before powering down your system. If you have problems powering on your system, see “Solving Problems” on page 233. If an operating system was factory-installed on your system, you can start using it. If not, insert the ExpressBuilder disc into the optical disc drive, reboot the system and follow the screen prompts to run ExpressBuilder.
User Guide www.bull.com Powering Off your System When the system is powered on, pressing the power on/off switch on the front panel of the system turns the power off. To turn the system power off: 1. Shutdown the operating system (OS). In most cases, this will shut down the system after a few seconds (the POWER lam turns off). This is called a software power-off. If necessary, press the POWER switch on the front of the computer chassis again to power off the system. The POWER lamp turns off. 2.
User Guide www.bull.com Forcing a Power Shutdown A forced power shutdown can be used when performing a soft power-off or pressing the power on/off switch does not power off the system. To perform a forced power shutdown, press on the power on/off switch located on the front panel of the system for at least 4 seconds to force the system power off. To power on after a forced shutdown, wait at least 10 seconds and then power on again.
User Guide www.bull.com Resetting the System There are two ways to reset the system. Caution Resetting the system clears the DIMM memory and the data in process. To reset the system when it is not frozen, make sure that no processing is in progress. ■ Soft reset If the system halts before starting the OS, press and hold Ctrl and Alt and press Delete. This restarts the system. ■ Hard reset Press the reset button at the front of the system. (See “Forcing a Power Shutdown” on page 91.
User Guide www.bull.com Configuring Your System Configuration and setup utilities are used to change your system configuration. ■ RAID Configuration Utilities Depending on your configuration (SATA, SCSI, both) and on your disk drive controller, one or several RAID Configuration Software Utilities may be available on your system. These software utilities may allow you to perform some of the following actions: configure the RAID level, setup arrays, format the drives, etc.
User Guide www.bull.com Configuring RAID RAID Configuration Utility The RAID (Redundant Array of Inexpensive Devices) option available for your system is either a RAID controller board, a RAID chipset on the motherboard, or both (depending on your configuration) which gives your system the added security of fault tolerance. ■ If you want to change the RAID level or add additional hard disk drives to the array, use the RAID configuration utility.
User Guide www.bull.com RAID Levels RAID Configuration RAID 0 RAID 1 RAID 10 RAID 5 Number of required hard disk drives 2 2 4 3 RAID 0 and RAID 1 ■ RAID0 (striping) When a logical drive is striped, the read and write blocks of data are interleaved between the sectors of multiple disk drives. Performance is increased, since the workload is balanced between drives or “members” that form the logical drive. Identical drives are recommended for performance as well as data storage efficiency.
User Guide www.bull.com when set up in a mirrored logical drive. Similar to RAID 0 striping, if disk drives of different capacities are used, there will also be unused capacity on the larger drive. Warning ■ RAID1 reads or writes data to/from the several hard disk drives at the same time. The disk access performance is lower than the single disk. ■ Logical capacity of the array is equal to one hard disk drive connected. Raid 10 & RAID 5 These RAID levels may also be available on your system.
User Guide www.bull.com ■ RAID 5 RAID level 5 organizes data across the disk drives of the logical drive, and distributes parity information across the disk drives along with the data blocks. This organization allows increased performance by accessing multiple disk drives simultaneously for each operation, as well as fault tolerance by providing parity data. In the event of a disk drive failure, data can be re-calculated by the RAID system based on the remaining data and the parity information.
User Guide www.bull.com RAID Configuration Using Promise Array Management Please refer to the documentation included on the ExpressBuilder disc.
User Guide www.bull.com RAID Configuration using the Intel® Embedded Server RAID BIOS Configuration Utility Description The Intel® Embedded Server RAID BIOS Configuration utility allows a user to: ■ Create, add, modify, and clear logical drive configurations. ■ Initialize or rebuild the configured drives. ■ Set the boot drive. ■ Create a global hotspare drive. ■ View physical and logical drive parameters. ■ View and set adapter properties, including consistency check and auto-resume.
User Guide www.bull.com RAID Configuration using SuperBuildTM Please refer to the Promise SuperTrak EX8350 Disk Array Controller User’s Guide included on the ExpressBuilder disc for more information.
User Guide www.bull.com RAID Configuration using the SCSISelect Utility Installing the Hard Disk Drives Install the required SCSI hard disk drives to your system. Caution ■ Use two hard disk drives of the same revolution (rpm). ■ To configure RAID 1, use also two hard disk drives of the same capacity. Enabling the RAID Feature using the SCSISelect Utility Two or more of the installed hard disk drives can be used either as a single disk or a RAID drive.
User Guide www.bull.com 2. Select the channel to set HostRAID to open the Options window. 3. Select [Configure/View SCSI Controller Settings] and press Enter. 4. Select [Disabled] of Host RAID on Configuration menu and press Enter. 5. Change it to [Enabled]. 6. Press Esc. The confirmation message [Save Changes Mode?] appears. Select [Yes].
User Guide www.bull.com 7. Select [Configure/View HostRAID Settings] and press Enter. 8. Select [Configure/View HostRAID] and press Enter. Main Menu When you select [Configure/View HostRAID Settings], the Main Menu as shown below appears upon completion of the device scan.
User Guide www.bull.com Main Menu Display ID Indicates either the SCSI ID of the hard disk drive or the ID of the array. Type Indicates the RAID level for the array, and any available disk drive that is not in the array. - Hard Drive: Available hard disk drive that is not in the array. - Striped (R0): Array configured in RAID0. - Mirrored (R1): Array configured in RAID1. - Stripe/Mirror (R10): Array configured in RAID 10 (spanning of RAID1). - Spare: Hard disk drive assigned as a spare disk.
User Guide www.bull.com When you select the array on Main Menu, the detailed information of the hard disk drives in array is displayed. Detailed indications ID Indicates the SCSI ID of the hard disk drives that configures the array Type Indicates the RAID level for the array.
User Guide www.bull.com Select [Yes] to exit and press any key to restart the computer. The changes you have made become valid after the system restarts. Creating Arrays Follow the procedures below to create an array. Requirements Before creating arrays, make sure the disks for the array are connected and installed in your system. 1. Start the SCSISelectUtility. Select [Configure/View HostRAIDSettings] from Options menu of the channel to create an array. 2. Press C on the main menu to create an array..
User Guide www.bull.com ■ The hard disk drive which has been configured as an array disk drive cannot be selected. 3. Select a RAID type in [Select RAID Type] window and press Enter. Put a cursor to the selected item, another window opens indicating the minimum and maximum number of disks to create an array and a message for assigning a spare disk. Note: To set the RAID level, see or “Creating RAID1 Array” on page 109 and “Creating RAID0 Array” on page 107.
User Guide www.bull.com 2. Use the cursor key to highlight the desired hard disk drives, press Space to select them (an [X] mark is placed next to the selected hard disk drive) and when the selection is finished, press Enter to validate it. . 3. Select the desired stripe size and press Enter. Available stripe sizes are 16, 32, and 64 KB. 4. Enter the desired RAID Name in [Assign RAID Name] window and press Enter. Caution ■ A RAID Name must be unique, and up to 15 characters are acceptable.
User Guide www.bull.com 7. When prompted with the message [Are you sure?], select [Yes] and press Enter. Selecting [No] cancels the array creation and returns to the Main menu. 8. When the message [Build Completed] is displayed, press Esc to return to the Main menu. Note: On the Main menu, make sure that "Optimal" is indicated for the status of the created array. Creating RAID1 Array To create a RAID1 array, perform either of the followings: ■ Create a new RAID1 array.
User Guide www.bull.com Available options are as follows: - Create new RAID-1:Default - Copy from (X) to (Y):Copy data from the disk of ID X to that of ID Y. - Copy from (Y) to (X):Copy data from the disk of ID Y to that of ID X. Caution Double-check the copy source and copy destination. If they are incorrect, the data will no longer be restored. 3. Enter the desired RAID Name in [Assign RAID Name] window and press Enter. Caution ■ A RAID Name must be unique, and up to 15 characters are acceptable.
User Guide www.bull.com When an array has been created, the build operation starts. Caution Be sure to complete the Build process. Do not stop the process by pressing Esc. The OS only detects arrays which have been completely built, and their status set to "Optimal". In addition, no OS can be installed in that array. 7. When the message [Build Completed] is displayed, press Esc to return to the Main menu. Note: On the Main menu, make sure that "Optimal" is indicated for the status of the created array.
User Guide www.bull.com 3. Select the desired stripe size and press Enter. Available stripe sizes are 16, 32, and 64 KB. 4. Enter the desired RAID Name in [Assign RAID Name] window and press Enter. Caution ■ A RAID Name must be unique, and up to 15 characters are acceptable. ■ If a valid partition information or a boot block is detected in the selected hard disk drive, a warning message will be displayed. Select [Yes] to continue creating an array, or [No] to cancel the array creation.
User Guide www.bull.com 2. Press D on the screen shown below. Note: Some characters may not be displayed correctly when the console redirection is used. It is safe to bypass this issue. 3. Select [Yes] when prompted with the message [Delete Array?] and press Enter. Selecting [No] returns to the main menu without deleting any array. 4.
User Guide www.bull.com Caution The partition or boot block of the selected hard disk drive will be deleted. 5. Select [Yes] when prompted with the message [Are you sure?] and press Enter. Selecting [No] returns to the main menu without deleting any array. Creating Spare Disks Up to two spare disks can be assigned for one channel. Spare disk is available for RAID1 and RAID10 (spanning of RAID1) only. Note: Spare disks must have a larger capacity than the hard disk drives configuring the array.
User Guide www.bull.com 2. Select [Add Spare] on the Option window as shown below. 3. Select the spare disk from the list of available disks, and press Enter. 4. Select [Yes] when prompted with the message [Are you sure?] and press Enter. Selecting [No] returns to the Main menu without assigning any spare disk. 5. On the Main menu, make sure that the type of the selected hard disk drive is set to "Spare", and its status "Optimal".
User Guide www.bull.com RAID Configuration using the MegaRAID Configuration Utility Please refer to the documentation included on the MegaRAID Ultra 320 Disk Array Controller disc.
User Guide www.bull.com RAID Configuration using the LSI Logic Software RAID Configuration Utility Use this utility to set up the RAID configuration of your hard disk drives. Note: This utility cannot be run via the remote console feature of DianaScope. Running the Setup Utility 1. Press Esc when the full screen logo appears after you have powered on the server. The POST screen appears. 2. Check the description shown on the POST screen, and then press Ctrl + M.
User Guide www.bull.com Table 8: Tree Menu Menu Description +Configure Performs Configuration settings +Easy Configuration Set configuration (Using fixed value) +New Configuration Set new configuration +View/Add Configuration Additional setting / viewing configuration +Clear Configuration Clear configuration +Select Boot Drive Chose Bootable Logical Drive +Initialize Initialize logical drive +Objects Various settings +Adapter +Sel.
User Guide www.bull.com Table 8: Tree Menu (Continued) Menu Description +Physical Drive Physical drive operation +Physical Drive Selection Menu Select physical drive +Make HotSpare Set as hot-spare disk for auto rebuilding +Force Online Make a disk online +Force Offline Make a disk offline +Drive Properties Display hard disk drive information • Device Type Hard disk drive type • Capacity Hard disk drive capacity • Product ID Hard disk drive model • Revision No.
User Guide www.bull.com Operating Procedures for the Setup Utility Creating/Adding a Configuration Run the LSI Logic Software RAID Setup Utility Set new configuration information (pack/logical drive settings) Check the logical drive settings Initialize logical drive Perform a Consistency Check Exit the LSI Logic Software RAID Setup Utility 1. Run the LSI Logic Software RAID Setup Utility. Select Configure → New Configuration from the TOP menu (Management Menu).
User Guide www.bull.com 2. When prompted to proceed, select Yes. The Scan Device starts (the scanning information is displayed at the bottom of the screen). Once the Scan Device is completed, the New Configuration - Array Selection Menu screen appears. Figure 36: New Configuration - Array Selection Menu screen 3. Move the cursor onto the hard disk drive to be packed by using the cursor key and then press Space to select it. The display for the selected hard disk drive changes from Ready to Online.
User Guide www.bull.com 6. Press F10 to create a logical drive. The Logical Drives Configure screen appears. (The figure below shows an example of a RAID1 configured with two hard disk drives.) Figure 39: Logical Drives Configure screen 7. Select RAID, Size, DWC, RA, or Span by using cursor keys. Then press Enter to fix the selection and set each value. (1) RAID: Sets the RAID level.
User Guide www.bull.com When performing a Span, create two or more sets of the same pack at the pack creation, as shown in the figure below. Figure 40: Spanning of RAID1 8. When all the settings are completed, select Accept and then press Enter to create the logical drive. The created logical drive is displayed in the Logical Drive Configured screen. 9. After creating a logical drive, press Esc to close the screen. Go back to the Save Configuration? screen and then select Yes to save the configuration.
User Guide www.bull.com Manual Rebuild Replace a hard disk drive Run the LSI Logic Software RAID Setup Utility Execute the rebuilding Exit the LSI Logic Software RAID Setup Utility 1. Replace a hard disk drive and power on the server. 2. Run the LSI Logic Software RAID Setup Utility. 3. Select Rebuild from the Top menu. The Rebuild – Physical Drives Selection Menu screen appears. Figure 41: Rebuild – Physical Drives Selection Menu 4.
User Guide www.bull.com Setting a Hot Spare Install a hard disk drive Run the LSI Logic Software RAID Setup Utility Set for hot spare. Exit the LSI Logic Software RAID Setup Utility 1. Install a hard disk drive to be used as hot spare, and then power on the server. 2. Run the LSI Logic Software RAID Setup Utility. 3. Select Objects → Physical Drive from the TOP menu. The Objects - Physical Drive Selection Menu screen appears. Figure 42: Objects - Physical Drive Selection Menu screen 4.
User Guide www.bull.com 7. Press Esc to return to the Top menu and exit the LSI Logic Software RAID Setup Utility. Figure 43: Objects - Physical Drive Selection Menu screen Caution ■ Select "Objects" → "Physical Drive" → "Port #X" → "Force Offline" to cancel the hot spare setting. ■ When two or more hard disk drives (of the same capacity) are assigned as hot spare, rebuilding starts with the one with the smaller CH number/ID number.
User Guide www.bull.com Check Consistency Run LSI Logic Software RAID Setup Utility Perform Check Consistency Exit LSI Logic Software RAID Setup Utility 1. Run the LSI Logic Software RAID Setup Utility. 2. Select Check Consistency from the Top menu. The Logical Drives screen appears. 3. Move the cursor onto the logical drive to be checked, and press Space to select it. 4. Once the logical drive is selected, press F10 to start the consistency check. 5. When prompted to do so, press "Yes".
User Guide www.bull.com Others Operations Clear Configuration Clears the configuration information. Select Configure → Clear Configuration from the Top menu. Executing Clear Configuration clears all the configuration information on the disk array controller and hard disk drives. The configuration information on all the channels of the disk array controller is also cleared.
User Guide www.bull.com RAID Configuration using the MegaRAID Configuration Utility Use this utility to set up the RAID configuration of your hard disk drives. Notes: For more information, refer to the specific documentation included on the ExpressBuilder DVD-ROM.
User Guide www.bull.com Configuring the BMC Overview The servers’ Integrated Baseboard Management Controller (iBMC) provides the ability for IPMI-based management systems to monitor and retrieve information from the server ‘Out-Of-Band’, independent of whether any operating system is running. To permit management systems to do this it is necessary to configure the BMC with an IP address and user credentials. This is done using the SYSCFG (System Configuration) utility.
User Guide www.bull.com SYSCFG The SYSCFG command-line utility is used to configure the IP address and user credentials of the BMC. Although Windows and Linux versions of this utility are provided, their command syntax is the same. Refer to the System Configuration Utility User Guide found on the ExpressBuilder DVD for further details of each command. Execute the following commands (in bold) to change the required parameters. Note: ■ These commands must be run from the directory containing the SYSCFG.
User Guide www.bull.com To display the default LAN configuration details, use the following command: IP address syscfg /le 1 static Exemple : syscfg /le 1 static 192.168.1.10 255.255.255.0 Default Gateway Syntax:syscfg /lgi Example: syscfg /lgi 192.168.1.254 Note: The BMC may not work correctly if it does not have a default gateway configured. Please ensure that it is configured.
User Guide www.bull.com To confirm the LAN configuration details, use the following command: C:\BMC\SysCfg>syscfg /d lan 1 LAN Configuration Settings: --------------------------LAN Channel Selected: 1 LAN Alert Destination Index Selected: None. LAN Alert Configuration will not be displayed. IP Address Source: Static BMC Host IP Address: 192.168.1.10 Subnet Mask: 255.255.255.0 Gateway IP Address: 192.168.1.254 Gateway MAC Address: 00-00-00-00-00-00 Backup Gateway IP Address: 0.0.0.
User Guide www.bull.com User Configuration Five users can be defined within the BMC. By default, these users are configured as follows: User Name Status 1 Anonymous User Disabled 2 blank Enabled 3 blank Disabled 4 blank Disabled 5 blank Disabled User # To view the configuration of a particular user, use the following command: Syntax:syscfg /d user Examples: It is not possible to delete a user – only change its’ name and password.
User Guide www.bull.com User Name and password To change the name and password of a user, run the following command: Syntax:syscfg /user Example: syscfg /user 2 bmcuser bmcpassword Enable User Ensure that the user is enabled: Syntax:syscfg /ue Example: syscfg /ue 2 enable 1 Now view the new configuration: Channel Configuration The BMC has a number of management ‘channels’.
User Guide www.bull.com View current channel status We can see above that, by default, the Access Mode for Channel #1 is set to ‘Disabled’ and there is no Authentication Type for the Administrator. Both of these default settings must be changed to allow remote access to this channel.
User Guide www.bull.com View updated channel status With the IP address and User IDs configured and enabled, an IPMI-based management system can now communicate directly with the BMC.
User Guide www.bull.com Upgrading Your System General Safety Information Warning The DC push-button on/off switch on the front panel does not turn off completely the system AC power. +5vdc is present on the system board whenever the AC power cord connects the system to an AC outlet. Before doing the procedures in this manual, make sure that your system is powered off and unplug the AC power cord from the back of the chassis.
User Guide www.bull.com Static Precautions An electrostatic discharge (ESD) can damage disk drives, option boards, and other components. You can ensure some ESD protection by wearing an anti-static wrist strap attached to chassis ground when handling system components. Electronic devices can be easily damaged by static electricity. To prevent damage, keep them in their protective packaging when they are not installed in your system.
User Guide www.bull.com Removing or Installing the Left side cover The left side cover provides access to the disk drive bays, to the motherboard and to the 5.25 and 3.5-inch bays. Removing the Left Side Cover 1. Make sure the power switches for the computer, video monitor and any peripheral devices are turned OFF and unplug the power cord (see “General Safety Information” on page 138). 2. Disconnect the monitor and peripheral devices (printers, for instance) from the system. 3. 4.
User Guide www.bull.com Replacing the Left Side Cover Avoid damaging your system - before replacing the left side cover, make sure no cables or other devices protrude from the chassis. 1. Take a few moments to examine the interior side of the cover, and notice the rails and hooks inside the cover. 2.
User Guide www.bull.com Removing and Replacing the Front Panel Removing the Front Panel 1. Remove the left side cover. See “Removing the Left Side Cover” on page 140 2. 3. 4. Disengage the two panel tabs from the left side of the chassis (A). Rotate the left side of the front panel assembly outward slightly (B). Disengage the three clips that attach the right side of the front panel assembly to the chassis and remove the front cover (C).
User Guide www.bull.com Replacing the Front Panel 1. Line up the three clips on the right-side of the front bezel assembly with the corresponding slots on the right-side of the chassis (A). Engage the clips with the slots (B). 2. Rotate the left side of the the front bezel assembly towards the chassis (C). 3. Snap the two bezel tabs into the corresponding recesses at the left edge of the chassis front panel (D).
User Guide www.bull.com Installing or Removing a 5.25-inch Device This section of the chapter describes how to add and remove 5.25-inch devices. You can install an optical disc drive, tape backup unit, or other 5.25-inch devices in the additional 5.25-inch bay. See the installation instructions included with those items for specific installation information. Before installing a 5.25-inch device, read the section “Preparing IDE Devices” on page 188.
User Guide www.bull.com 5. 6. 7. 8. Insert the drive into the 5.25-inch device drive bay (C). Line up the holes in the optical disc drive with the holes in the chassis (D). Move the latch to the “lock” position (E). Connect the power (P3 or P4 connector from the power supply) and data cables to the rear of the optical disc drive (F). D F E C TP00695 Figure 49: Installing an Optical Disc Drive Note: For more information, see “Cabling IDE Devices” on page 180. 9.
User Guide www.bull.com 10. Replace the front panel. See “Replacing the Front Panel” on page 143. 11. Replace the left side cover. See “Replacing the Left Side Cover” on page 141. Note: If necessary, modify the BIOS Setup program to recognise the additional device. For additional information, refer to “BIOS Setup Utility” on page 263. Removing a 5.25-inch Drive 1. Remove the left side cover. See “Removing the Left Side Cover” on page 140. 2. Remove the front panel.
User Guide www.bull.com 6. When reinstalling a new optical disc drive, see “Adding a 5.25-inch Device” on page 144 for instructions. If you are not replacing the drive, reinstall the EMI shield and front panel filler plate, if available. TP02048 Figure 51: Installing 5.25-in Drive EMI Shield 7. Replace the front panel. See “Replacing the Front Panel” on page 143. 8. Replace the left side cover. See “Replacing the Left Side Cover” on page 141.
User Guide www.bull.com Fix Hard Disk Drives Installing a Fixed Hard Disk Drive Up to six SATA or 4 SCSI fixed hard drives can be installed in the fixed hard drive cage. Power requirements for each individual hard drive may limit the maximum number of drives that can be integrated into the server chassis. Caution Fixed drives are NOT hot swappable.
User Guide www.bull.com Note: Additional power and/or data cables may be included with your system. In this case, store them in a safe place, you will need them if you decide to add additional drives. 1. Remove the left side cover. See “Removing the Left Side Cover” on page 140. 2. Remove the front panel. See “Removing the Front Panel” on page 142. 3. Loosen the thumb screw and remove the drive cage EMI shield (A).
User Guide www.bull.com 4. Remove any PCI add-in boards that use the PCI card guide. For instructions, see “Removing an Expansion Card” on page 177. 5. Remove the PCI card guide by pressing in on the blue tabs (A) and pulling the PCI card guide outward (B). A B TP01732 Figure 54: Removing PCI Card Guide 6. Route the required power cables (connectors P8-P13) from behind the PCI card guide through the cable routing area at the bottom of the fixed drive cage.
User Guide www.bull.com 7. Pull the drive latch forward to unlatch the drive locking assembly for the drive bay you want to install a hard drive in. AF000318 Figure 56: Unlatching Drive Latch 8. Insert the fixed hard drive into the drive bay and push until it stops. Ensure that the power and data connector end of the hard drive is facing forward.
User Guide www.bull.com 9. Push the drive latch until the hard drive locks into drive bay. AF000320 Figure 58: Latching Drive Latch 10. Install additional drives as necessary. SCSI configuration You can install a maximum of 4 SCSI fixed hard drives. If you connect 3 drives or less, install them as described in the picture below, in the slots 1 (ID2), 3 (ID1) and 5 (ID0).
User Guide www.bull.com If you connect 4 drives, install them as described in the picture below, in the slots 1 (ID3), 2 (ID2), 3 (ID1) and 5 (ID0). Figure 60: Four SCSI Hard Disk Drives Installed SATA configuration If you connect 3 drives or less, install them as described in the picture below, in the slots 1 (SATA0), 3 (SATA1) and 5 (SATA2). Connect the disk SATA connector to its respective motherboard SATA connector.
User Guide www.bull.com The PP4 Power supply is composed of: 2 SATA power connectors and 4 MOLEX power connectors. If the hard drive disk does not contain a MOLEX power port but only a SATA power port, please use a SATA/MOLEX converter: If you connect 3 disks or more, please follow this order: Figure 61: Using a SATA/MOLEX Power Adapter .
User Guide www.bull.com 11. Install power (A) and data (B) cables to each of the installed drives.The cables route through the oval opening at the bottom of the fixed drive cage. A B AF000429 Figure 63: Cabling a Fixed Hard Drive Note: The SCSI data cable must feature a terminator. 12. Re-attach the drive cage EMI shield to the chassis and tighten the thumb screw.
User Guide www.bull.com 13. Re-install the PCI card guide. Insert tabs on left side of PCI card guide into slots in chassis (A). Swing PCI card guide into chassis until right-side blue tabs snap into place (B). A B TP01735 Figure 65: Re-installing PCI Card Guide 14. Re-install any PCI add-in cards that were removed. Refer to “Installing an Expansion Card” on page 175. 15. Replace the front panel. See “Replacing the Front Panel” on page 143. 16. Replace the left side cover.
User Guide www.bull.com 2. Remove the front panel. See “Removing the Front Panel” on page 142. 3. Loosen thumb screw (A) and remove the drive cage EMI shield. Apply slight pressure to the right side of the drive bay access door and swing the door outward (see letter “B”). A B TP01869 Figure 66: Removing the Drive Cage EMI Shield 4. Disconnect the data and power cables from the hard drive to be removed (A). 5.
User Guide www.bull.com 6. Slide the hard drive out of the fixed hard drive cage and place it on an antistatic surface. When replacing the hard drive, see “Installing a Fixed Hard Disk Drive” on page 148 for instructions. AF000431 Figure 68: Removing Fixed Hard Drive from Drive Bay 7. Re-attach the drive cage EMI shield to the chassis and tighten the thumb screw. AF000315 Figure 69: Re-installing Drive Cage EMI Shield 8. Replace the front panel. See “Replacing the Front Panel” on page 143. 9.
User Guide www.bull.com Hot-Swap Hard Disk Drives Note: Additional power and/or data cables may be included with your system. In this case, store them in a safe place, you will need them if you decide to add additional drives. Removing and Replacing a Hot-Swap Hard Disk Drive 1. Open the drive bay access door. AF000311 Figure 70: Opening the Drive Bay Access Door 2. Press on the green latch at the front of the drive carrier (A). 3.
User Guide www.bull.com 4. Remove the four screws that attach the hard drive to the drive carrier. Lift the drive from the carrier. Store the old drive in an anti-static bag. TP01714 Figure 72: Removing the Hard Drive from the Drive Carrier 5. Remove the new drive from its anti-static bag and place in the drive carrier. With the drive circuit-side down, position the connector end of the drive so that it is facing the rear of the drive carrier.
User Guide www.bull.com Notes: For proper airflow, the drive carrier must be replaced in the chassis, even if no hard drive is installed in it. AF000313 Figure 75: Re-installing the Drive Carrier in the Hot Swap Drive Cage 7. Close the drive bay access door. AF000314 Figure 76: Closing the Drive Bay Access Door Cabling the Hot-Swap Hard Disk Drive Cages Refer to the instructions below should you have to disconnect and reconnect the backplane and server board/RAID controller card cables.
User Guide www.bull.com For a six-drive SAS/SATA hot swap drive cage: Caution It is critical that you connect the SAS/SATA data cables correctly from the SAS/SATA backplane to your server board or RAID controller card. Failure to do so may result in data loss. 1. Connect the two power cables (A) to the power cable connectors on the SAS/ SATA backplane. 2. Connect a SAS/SATA data cable (B) to each appropriate SAS/SATA connector on the SAS/SATA backplane.
User Guide www.bull.com 3. Make server board/RAID controller card connections.
User Guide www.bull.com 1. Connect the two power cables (A) to the power cable connectors on the SAS/ SATA backplane. 2. Connect a SAS/SATA data cable (B) to each appropriate SAS/SATA connector on the SAS/SATA backplane. 3. Connect the IPMB cable (C). 4. Connect the fan power to the FAN1 connector on the motherboard.
User Guide www.bull.com 2. Connect a SAS/SATA data cable (B) to each appropriate SAS/SATA connector on the SAS/SATA backplane. 3. Connect the IPMB cable (C). 4. Connect the fan power to the FAN1 connector on the motherboard. 6-Driv e Exp ande r HS Back SAS A C plane 1S AS 0 B AF00448 Figure 80: Connecting the Six-drive Hot Swap Drive Cage Backplane with Expander (fan bracket not shown in the illustration for clarity) If you are installing a six-drive SCSI hot swap drive cage: 1.
User Guide www.bull.com Upgrading Microprocessor Your system is fitted with up to 2 Intel® Xeon® dual core processors installed in 771type sockets. To replace one of the processors, refer to the procedure below. For more information on the processor configuration, refer to “Processor” on page 32. Warning ■ Always operate your server chassis with the processor air duct in place. This air duct is required for proper airflow within the chassis.
User Guide www.bull.com 4. Unplug the processor fan cable from the server board. 5. Loosen the four captive screws on the corners of the heat sink. 6. Twist the heat sink slightly to break the seal between the heat sink and the processor. 7. Lift the heat sink from the processor. Caution If it does not pull up easily, twist the heat sink again. Do not force the heat sink from the processor. Doing so could damage the processor. 8. Lift the processor lever.
User Guide www.bull.com 10. Remove the processor. Caution Do not touch the socket pins; they are very sensitive and easily damaged. 11. Take the processor out of the box and remove the protective shipping cover. A AF000180 Figure 85: Removing the Shipping Cover 12. Orient the processor with the socket so that the processor cutouts match the socket notches. Install the processor as shown below.
User Guide www.bull.com 14. Set the heat sink over the processor, lining up the four captive screws with the four posts surrounding the processor. Caution The heat sink has Thermal Interface Material (TIM) located on the bottom of it. Use caution when you unpack the heat sink so you do not damage the TIM. 15. Loosely screw in the captive screws on the heat sink corners in a diagonal manner. Do no fully tighten one screw before tightening another.
User Guide www.bull.com 16. Reinstall and reconnect any parts you removed or disconnected to reach the processor sockets. 17. Lower the large processor air duct (labeled “Part A) into the chassis and line it up with the two mounting holes in chassis. Secure the large processor air duct to the chassis with two mounting screws. TP01137 Figure 88: Installing Large Processor (Part A) Air Duct Warning DO NOT operate the server chassis without the processor air duct in place.
User Guide www.bull.com Upgrading Random Access Memory (RAM) Recommended Memory Configuration Refer to “Specifications” on page 290 and to “Memory Configuration” on page 28 for more information. Checking System Memory If you do not know how much memory is installed in your system, check the amount by using the relevant following procedure. 1. On the Windows desktop, click on Start, and select Control Panel. 2. Click on Switch to classic view. 3.
User Guide www.bull.com alignment of the module's notch with the one in the socket. Then re-install the module. 7. Make sure the locking clips at either end of the module click closed. If the brackets do not secure themselves to the module, carefully remove the module, then reinstall it. 8. Replace the front panel. See “Replacing the Front Panel” on page 143. 9. Replace the left side cover. See “Replacing the Left Side Cover” on page 141.
User Guide www.bull.com Replacing the Battery All motherboards use a battery to maintain system configuration information. If it fails to maintain system configuration, replace it with an identically rated battery from the same manufacturer. Replace the battery as described below: Caution Removing the battery from the motherboard causes the computer to lose system configuration information. Before removing it, run Setup and record the system configuration settings.
User Guide www.bull.com Installing and Removing an Expansion Card Your computer's motherboard features several expansion slots that can accommodate accessory expansion cards, such as a SCSI board or a RAID board. Specific Recommendations RAID Controller Take the following into consideration when installing either a S-ATA Disk array controller or a SCSI Disk array controller. Refer to the manual that comes with the RAID controller for more details.
User Guide www.bull.com ■ After the installation, set the transfer rate of the board, those of the devices connected to the board, and other parameters by using the SCSI BIOS utility of the SCSI controller. Refer to the document coming with the board for the details of the settings and the procedures. Graphics Card When installing 75W or greater add-in cards (especially graphics cards) in PCI-E connectors, the add-in cards must be individually powered.
User Guide www.bull.com 4. Remove the PCI slot shield, if it has not already been removed, by pushing the shield out from the inside of the chassis. TP01744 Figure 91: Removing the PCI Slot Shield 5. Remove a PCI add-in board from its protective wrapper. Caution Be careful not to touch the components or gold-edge connectors. Place the board on an anti-static surface.
User Guide www.bull.com 6. Record the type and serial number of the add-in board in your equipment log 7. Set jumpers or switches on the board according to the manufacturer’s instructions. 8. Hold the PCI add-in board by its top edge or upper corners. Firmly press the add-in board into an expansion slot on the server board (A). 9. Close the back panel PCI Add-in Card Retention Device (B). BB A TP01745 Figure 92: Installing the PCI Add-in Board 10. 11. 12. 13.
User Guide www.bull.com 2. Remove the front panel. See “Removing the Front Panel” on page 142. 3. Open the back panel PCI Add-in Card Retention Device by pressing open from the inside of the chassis. TP01725 Figure 93: Opening the PCI Add-in Card Retention Device 4. Disconnect any cables that may be attached to the PCI add-in board that needs to be removed. 5. Firmly grab the PCI add-in board by its top edge or upper corners and remove it from the expansion slot on the server board (A).
User Guide www.bull.com 7. If available, replace the PCI slot shield by pressing the slot shield into the opening on the chassis. TP01726 Figure 95: Replacing the PCI Slot Shield 8. Replace the front panel. See “Replacing the Front Panel” on page 143. 9. Replace the left side cover. See “Replacing the Left Side Cover” on page 141.
User Guide www.bull.com Cabling IDE Devices The IDE Cable The following figure shows a typical three-connector IDE cable. If the IDE cable is not keyed with a connector tab, align the coloured edge (Pin 1) of the cable with the pin 1 side of the drive connector. Figure 96: Three-connector IDE Cable A - Connects to the motherboard IDE port B - Red edge (Pin 1) C - Connects to IDE devices System Power Cables Power cables come from the power supply and are attached to standard storage devices.
User Guide www.bull.com Cabling an Optical Disk Drive All optical devices require power and IDE cable connections. Devices shipped with the system are already connected. The following procedure explains how to attach the cables to an optical drive. 1. Connect the IDE cable connector (B) to the matching pins on the storage device. ■ Take care to prevent bending drive connector pins. ■ Align the cable connector to the matching pins on the drive. 2.
User Guide www.bull.com 3. Connect the appropriate power cable (D) to the power connector on the storage device. Figure 98: Cabling an IDE Optical Device A - Audio Cable - N/A B - IDE cable C - Red edge (Pin 1) D - Power cable Note: Audio Cable is not available on this system.
User Guide www.bull.com Cabling SCSI Devices Cabling a SCSI Hard Disk Drive All storage devices require power and DATA cable connections. Devices shipped with the system are already connected. The following procedures explain how to attach the cables to a hard disk drive. SCSI Hard Disk Drive All storage devices require power and SCSI cable connections. Devices shipped with the system are already connected. The following procedure explains how to attach the cables to a hard disk drive. 1.
User Guide www.bull.com Cabling SATA Devices The S-ATA Cable Your system comes equipped with two S-ATA cables. Both connectors go either to a hard disk drive or to the motherboard. Figure 100: S-ATA Cable Note: The color of the S-ATA cable may differ from the color of the cable shown in the picture. System Power Cables Power cables come from the power supply and are attached to standard storage devices.
User Guide www.bull.com 2. Locate an available power connector coming from the power supply. 3. Connect the appropriate power cable to the cable power adaptor. 4. Connect the power cable adaptor to the connector on the storage device.
User Guide www.bull.com Cabling SAS Devices The SAS Cable Your system comes equipped with one of the following SAS cables, depending on the hard disk drives controller you have selected. Refer to the instructions included in the Installing Hard Disk Drives or Hard Disk Drives Cage chapters (depending on your configuration) for more information on the motherboard to backplane connection.
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User Guide www.bull.com Preparing IDE Devices Note: Please note that in normal operation mode, the ‘cable select’ position is recommended for all IDE devices. Preparing an IDE Optical Drive Before installing a CD/DVD-ROM drive in the system, the jumper on the back of the drive must be set as “cable select”. Refer to the “Jumper settings (example)” hereafter for details about configuring IDE drives as master or slave. Refer to the instructions printed on the device for further jumper setting information.
User Guide www.bull.com Caution Always connect IDE optical drives to the secondary IDE connector. Preparing an IDE Tape Drive Before installing a tape drive in the system, it should be set as a master or a slave device using the drive select jumper at the back of the drive. Refer to the “Connectors on the Back of a Tape Drive (example)” hereafter for details about configuring IDE drives as master or slave. Refer to the instructions printed on the device for further jumper setting information.
User Guide www.bull.com Preparing SCSI Devices Preparing a SCSI Hard Disk Drive Before installing a SCSI hard disk drive in the system, it should be set as ID0, ID1, ID2 or ID3. Refer to the instructions printed on the device for further jumper setting information. Preparing a SCSI Tape Drive Before installing a SCSI tape drive in the system, it should be set as ID4. Refer to the instructions printed on the device for further jumper setting information.
User Guide www.bull.com Preparing SATA Devices Preparing a S-ATA Hard Disk Drive S-ATA hard disk drives do not need being prepared.
User Guide www.bull.com Preparing SAS Devices Preparing a SAS Hard Disk Drive SAS hard disk drives do not need being prepared.
User Guide www.bull.com Installing and Using Utilities Please setup the server using the ExpressBuilder disc both when setting it up for the first time, and when you make changes to its configuration. With the ExpressBuilder DVD you can: ■ Install the Operating System, using the Express Setup. ■ Create a support disk; this disk will be used to manually install a Microsoft operating system. ■ Install utilities, such as management software for Windows (NEC ESMPRO etc.).
User Guide www.bull.com NEC ESMPRO NEC ESMPRO lets a system administrator manage remote servers across a network. NEC ESMPRO monitors server hardware and software configurations, failures, and performance. Using the log data collected by NEC ESMPRO, a system administrator can track longterm and short-term performance, monitor server usage, create graphs to record trends, and check server failure rates.
User Guide www.bull.com Adaptec Storage Manager™ - Browser Edition Adaptec Storage Manager™ - Browser Edition (hereinafter abbreviated to ASMBE) is a management utility for the HostRAID system and provides RAID functions through the SCSI interface in your server. You can use the following functions for HostRAID by installing ASMBE in your system. Features ■ Maintaining ZCR and HostRAID storage system. ■ Making a consistency check on redundant disk arrays.
User Guide www.bull.com WebPAM The Web-Based Promise Array Management (WebPAM) software offers local and remote management and monitoring of all FastTrak logical drives that exist anywhere on a network. The browser-based graphical user interface provides email notification of all major events/alarms, memory cache management, drive event logging, logical drive maintenance, rebuild, and access to all components in the RAID configuration (server, controller, logical drives, physical drives, and enclosure).
User Guide www.bull.com Intel® RAID Web Console 2 Utility (Windows Interface) The Intel RAID® Web Console 2 allows the management of the RAID drives and volumes in a user-friendly interface. Please refer to the Intel® Embedded Server RAID BIOS Configuration Utility Software Guide included on the ExpressBuilder disc for more information.
User Guide www.bull.com Power Console Plus Power Console Plus is a utility used to control the RAID system of the disk array controllers (SecuRAID) produced by LSI Logic. Using Power Console Plus enables operations (e.g., monitoring and maintenance) of RAID systems that are constructed on local systems and systems connected through networks (TCP/IP). The operations can be done online on graphical screens without the system being stopped.
User Guide www.bull.com Enables control of the SecuRAID controller via the network. Install in one of systems and management PCs that are connected through network. The above components must be installed correctly for establishing the environment to use Power Console Plus. Power Console Plus components to be installed are different between the target systems and management PC.
User Guide www.bull.com Management PC Setup This section explains Power Console Plus setup in a computer that manages systems via the network (TCP/IP).
User Guide www.bull.com SCSISelect Utility The SCSISelect Utility detects and configures the SCSI controller located on the system board or an optional SCSI controller board installed in your system. This utility may be started with a simple key operation while POST is in progress and requires no specific start-up disk. The SCSISelect Utility is used mainly to set the transfer rate of connected SCSI device.
User Guide www.bull.com The following table shows the normal settings for the Adaptec SCSI Utility and provides a place for you to record any changes you make to these settings.
User Guide www.bull.com Scanning SCSI ID : 0 LUN Number : 0 When the SCSI ID scan completes, the screen listing SCSI IDs and associated devices appears.
User Guide www.bull.com HostRAIDTM The following is an overview of HostRAID and explains the setup procedure. Overview of HostRAID HostRAID is an integrated RAID technology that adds entry level RAID support. It is also called intelligent RAID on chip (iROC) or software RAID and it is build into the firmware of the controller. There is no additional RAID processor on HostRAID cards. HostRAID is available for both Serial ATA and SCSI cards, though not for all of them.
User Guide www.bull.com ■ Complete RAID configuration and management utility in the BIOS ■ Provides graphical RAID management software ■ Support for transparent array (data) migration to Adaptec Intelligent RAID cards ■ Supports Hot Swap of drives ■ Support for Auto Rebuild (if there is a spare) ■ Support for Auto Verify References For more information on the BIOS setup utility, refer to “BIOS Setup Utility” on page 263.
User Guide www.bull.com ExpressBuilder ExpressBuilder is an automated software integration tool that helps simplify the process of installing and configuring your system. It provides a flexible, guided installation process for system administrators to install Microsoft® Windows Server® 2003 and Microsoft® Windows Server® 2008. To install other operating systems, please contact your service representative for more information on the operating systems certified on the system.
User Guide www.bull.com Installing the Operating System with Express Setup This section describes information on using Express Setup to install and configure the following operating systems to the system. ■ Microsoft® Windows Server® 2003 ■ Microsoft® Windows Server® 2008 Caution Before installing the operating system, adjust the system date and time by using the BIOS setup utility "SETUP.
User Guide www.bull.com Installing Microsoft Windows Server 2003 This subsection provides information on installing the Microsoft® Windows Server® 2003 Standard Edition x32 or x64 in the system. Read the instructions in this section before proceeding the installation. Installation Notice This section explains precautions and matters you should be aware of before beginning the installation in order to install Windows Server 2003 correctly.
User Guide www.bull.com Creating Partition Size The minimum size for the partition where the system is to be installed can be calculated from the following formula. Size necessary to install the system + Paging File Size + Dump File Size Size necessary to install the system= 2900 MB Paging File Size (Recommended)= Mounted Memory Size × 1.5 Dump file Size= Mounted Memory Size + 12 MB Caution ■ The above paging file size is necessary for collecting debug information (memory dump).
User Guide www.bull.com Installing Windows Server 2003 This section describes how to setup the system using Express Setup. 1. Turn on your system. 2. Insert the ExpressBuilder DVD in your optical disc drive. 3. Restart the system. To restart the system, press Ctrl + Alt + Del or turn off the system once, and turn it on again. 4. When prompted, select the language of your choice, and click OK. Note : At this step, the choosen language is set up for installation menus only.
User Guide www.bull.com Updating the System To ensure normal system operation you should update your system using the following procedure. Caution You should update your system if you have: ■ Changed the system configuration (when adding or removing optional built-in devices, do not restart the system once the system configuration has been changed, but update the system.). ■ Recovered the system using a recovery process ■ Restored the system using a backup tool.
User Guide www.bull.com Installing Drivers or Software Proceed as follows to install specific drivers or software. Log on to the system using the administrator account or another account which is a member of the Administrators group. 1. Insert the ExpressBuilder disc into the optical device drive, the autorun should start automatically and display the ExpressBuilder window. If the Autorun function is invalid in your system, run \ar_menu\autorun_menu.exe directly on the disc. 2.
User Guide www.bull.com Installing Microsoft Windows Server 2008 Please refer to the additional documentation provided on the ExpressBuilder DVD.
User Guide www.bull.com Installing Microsoft Windows Server 2003 This section describes the procedures for installing Windows Server 2003 without using the Express Setup tool. Before Installing Windows Server 2003 Please read carefully the following information BEFORE beginning your Windows Server 2003 Installation. Installing Service Pack You can install the Service Pack on the system. When the Service Pack is not delivered with your system, prepare it by yourself.
User Guide www.bull.com Partition Size The minimum required partition size for installation of Windows Server 2003 is: ■ 2900 MB + Paging file size + Dump file size ■ Paging file size (recommended) = installed memory * 1.5 ■ Dump file size = Installed memory size + 12 MB Caution ■ The above paging file size is necessary for collecting debug information (memory dump).
User Guide www.bull.com Installing Microsoft Windows Server 2003 You will need the following for Windows Server 2003 installation: ■ ExpressBuilder disc ■ Microsoft Windows Server 2003 Standard Edition (disc) ■ Windows Server 2003 OEM-DISK for ExpressBuilder Before installing, create Windows Server 2003 OEM-DISK for ExpressBuilder. Creating the Windows 2003 OEM-DISK from the ExpressBuilder Note: An internet-browser with XML language support is mandatory to use the ExpressBuilder software application.
User Guide www.bull.com Windows Server 2003 Installation This section explains how to perform a clean installation of Windows Server 2003. 1. Power on the system. 2. Insert the Windows Server 2003 disc in the optical device drive. 3. Press Ctrl + Alt + Delete to reset the system. If a bootable operating system is already installed on the hard disk, press Enter while the message "Press any key to boot from CD..." is displayed at the top of the screen.
User Guide www.bull.com Reinstallation to Multiple Logical drives This section describes the procedure for reinstalling the operating system if the multiple logical drives exist. Before Re-installing the Operating System Be sure to make backup copies before re-installing the operating system just in case. Re-installing the Operating System 1. Start the clean installation following the procedure described in this guide. 2.
User Guide www.bull.com Updating the System To ensure normal system operation you should update your system using the following procedure. Caution You should update your system if you have: ■ Changed the system configuration (when adding or removing optional built-in devices, do not restart the system once the system configuration has been changed, but update the system.). ■ Recovered the system using a recovery process ■ Restored the system using a backup tool.
User Guide www.bull.com Installing Drivers or Software Proceed as follows to install specific drivers or software. Log on to the system using the administrator account or another account which is a member of the Administrators group. 1. Insert the ExpressBuilder disc into the optical device drive, the autorun should start automatically and display the ExpressBuilder window. If the Autorun function is invalid in your system, run \ar_menu\autorun_menu.exe directly on the disc. 2.
User Guide www.bull.com Available Switch Options for Windows Server 2003 Boot.ini File Many different switches will be available if you edit Boot.ini file. For the available switch options, refer to the following information: ■ Microsoft Knowledge Base - Article ID: 833721 "Available switch options for the Windows XP and the Windows Server 2003 Boot.ini files" If your system has a memory capacity in excess of 4GB in its installing, adding /PAE switch in Boot.
User Guide www.bull.com Collecting the Memory Dump If applicable, set to collect the memory dump (debug information).
User Guide www.bull.com Installing Microsoft Windows Server 2008 Please refer to the additional documentation provided on the ExpressBuilder DVD to install Windows Server 2008 without using the Express Setup tool.
User Guide www.bull.com System Security To help prevent unauthorized entry or use of the system, the system may include several security features, both hardware and software.
User Guide www.bull.com Security with Mechanical Locks and Monitoring B A AF000308 Figure 109: WA2500/SA2500 Security Features A: Padlock loop B: Two-position mechanical lock Note: the keys can be found on the front panel. Front Door Lock Lock the front door to prevent unauthorized access to the hard drives and the inside of the chassis. Rear Door Padlock Loop Attach a padlock to the loop to prevent unauthorized access to the inside of the chassis.
User Guide www.bull.com Software Locks via the BIOS Setup Utility The BIOS Setup Utility provides security features to prevent unauthorized or accidental access to the system. Once the security measures are enabled, you can access the system only after you enter the correct password(s). For example: ■ Set and enable a supervisor password. ■ Set and enable a user password. Using Passwords You can set either the user password, the supervisor password, or both passwords.
User Guide www.bull.com Maintenance This chapter describes the daily maintenance of the system and precautions when relocating or storing the system. Making Backup Copies We recommend you make backup copies of your valuable data stored in hard disks of the system on a regular basis. For backup storage devices suitable for the system and backup tools, consult with your sales agent. Also make a backup copy of the disk array configuration data if your system is in the array configuration.
User Guide www.bull.com Cleaning Clean the system on a regular basis to keep the system in a good shape. Warning ■ Do not disassemble, repair, or alter the system. ■ Do not look into the optical device drive. ■ Do not remove the lithium battery. ■ Disconnect the power plug before working with the system. Caution ■ Avoid installation in extreme temperature conditions. ■ Make sure to complete board installation.
User Guide www.bull.com 2. Unplug the power cord of the system from a power outlet. 3. Wipe off dust from the power cord plug with a dry cloth. 4. Soak a soft cloth in neutral detergent that is diluted with cold or lukewarm water, and squeeze it firmly. 5. Rub off stains on the system with the cloth prepared in Step 4. 6. Soak a soft cloth in water, squeeze it firmly, wipe the system with it once again. 7. Wipe the system with a dry cloth. 8.
User Guide www.bull.com 2. Remove the logic cover and the drive cover. 3. Use a small brush to loosen any dust and debris on the mother board. 4. Use computer grade canned air to blow dust off components on the motherboard. 5. Use a small vacuum cleaner with plastic tip to vacuum out dust and debris from the interior of the system. 6. Reinstall the logic cover and the drive cover. 7. Reconnect all power cables and turn on the system. Cleaning the Keyboard 1. Power off the system and peripheral devices.
User Guide www.bull.com To Clean an Optical Drive: 1. Power the system. The POWER/SLEEP lamp is lit. 2. Press the optical drive tray Open/Close button on the front of the optical drive. The tray opens. 3. Hold the disc and take it out from the tray. Note: Do not touch the signal side of the disc with your hand. 4. Wipe the tray with a dry soft cloth. Caution Do not wipe the lens of the optical drive. Doing so may damage the lens and may cause a malfunction of the drive. 5.
User Guide www.bull.com Care and Handling Use the following guidelines to properly handle and care for your system. Protect the system from extremely low or high temperatures. Let the system warm (or cool) to room temperature before using it. Keep the system away from magnetic forces. Keep the system dry. Do not wash the system with a wet cloth or pour fluid into it. Protect the system from being bumped or dropped. Check the system for condensation.
User Guide www.bull.com Solving Problems This chapter helps you identify and solve problems that may occur during system installation or while using your system. The first section of this chapter tells you how to reset your system in the event of problems. The next few sections provide troubleshooting checklists and procedural steps that help you isolate specific system problems. The last section includes BIOS and system user information.
User Guide www.bull.com Troubleshooting Guide This section provides you a guide to identify a problem and locate its source. Warning The system power and any peripheral devices should be turned off before connecting or disconnecting peripheral devices to or from the system. Otherwise, you could permanently damage the system or peripheral devices. 1. Turn off the system and any peripheral devices. Disconnect all external peripherals from the system, except for the keyboard and monitor.
User Guide www.bull.com Lamps The system includes lamps to indicate the system states by a variety of colors and display patterns on the front panel, hard disk drive, and power supply. Refer to“Status Indicators” on page 21 for more information.
User Guide www.bull.com Problems at initial System Start-up Problems that occur at initial system start-up are often caused by incorrect installation of components or incorrect configuration. Hardware failure is a less frequent cause.
User Guide www.bull.com Problems After the System Has Been Running Correctly After the system hardware and software have been running correctly, problems can indicate equipment failure. Use the checklist below to try and correct the situation. If the problem recurs after you have checked these items, refer to “Troubleshooting Guide” on page 234. ■ If you are running software from a diskette or CD, try using a new copy.
User Guide www.bull.com Problems Running New Application Software Problems occurring when you run new application software are usually related to the software. Faulty equipment is much less likely, especially if other software runs correctly. Use the checklist below to see if the situation may be easily corrected. If the problem persists after you have checked these items, contact the software vendor's customer service.
User Guide www.bull.com Problems and Suggestions Contact your Authorised Service Representative if the suggested actions do not solve the problem. Table 13: Problems and Suggestions What to do Application software problems What to do Make sure all cables are installed correctly. Verify that your system hardware configuration is set correctly. In Setup, check the values against the system settings that you previously recorded.
User Guide www.bull.com Problems with the System Fail to power on the system: ■ Is the system is properly supplied with power? - Check if the power cord is connected to a power outlet (or UPS) that meets the power specifications for the system. - Check the power cord for broken shield or bent plugs. - Make sure the power breaker for the connected power outlet is on. - If the power cord is plugged to a UPS, make sure the UPS is powered and it outputs power.
User Guide www.bull.com - Operation of the system with unauthorized devices is not guaranteed. Fail to access to internal or external devices (or such devices fail to operate): ■ Are cables properly connected? - Make sure that the interface cables and power cord are properly connected. Also make sure that the cables are connected in the correct order. ■ Is the power-on order correct? - When the system has any external devices connected, power on the external devices first, then the system.
User Guide www.bull.com - Use a formatted floppy disk or format the floppy disk in the floppy disk drive. Refer to the manual that comes with the OS for formatting a floppy disk. Fail to access to the disc: ■ Is the disc properly set in the disc drive tray? - The tray is provided with a holder to secure the disc. Make sure that the disc is placed properly in the holder. ■ Is the disc applicable to the system? - The disc for Macintosh is not available for use.
User Guide www.bull.com ■ Are the optional SCSI controllers properly configured? - When the system has an optional SCSI controller installed and SCSI devices connected to it, use the POST Setup utility that comes with the optional SCSI controller for proper configuration. See the manual that comes with the optional SCSI controller for details. The system is not found on the network: ■ Is the LAN cable connected? - Make sure to connect the LAN cable to the network port on the rear of the system.
User Guide www.bull.com The system displays the message below and fails to log on: This copy of Windows must be activated with Microsoft before you can continue. You cannot log on until you activate Windows. To shut down the computer click Cancel. In Windows Server 2003, the above message will be displayed if you use the operating system without executing the license authentication. Select "Yes", and execute the procedure for license authentication. Cannot install the operating system correctly.
User Guide www.bull.com The PXE boot (network boot) fails or the system is not found on the network: ■ Is the cable connected properly? - Connect the proper cable to the network port on the rear of the server. In addition, make sure that the used cable conforms to the network interface standard. ■ Is BIOS configuration correct? - The internal LAN controller may be disabled with the CMOS Setup utility of the system. Check the setting with the BIOS setup utility.
User Guide www.bull.com Table 14: Error Messages (Continued) Message Cause and Solution NvRAM access error An access to the non-volatile memory (NvRAM) has failed. The system-specific information does not exist on the baseboard. Please restore the backup data or write the data by using [System Information Management] of the Off-line Maintenance Utility. Only the authorized personnel are allowed to do this operation. The system-specific information can't be acquired on the mother board.
User Guide www.bull.com - In Express Setup, you can not specify the details of Network adapter. Specify them from Control Panel after starting Windows. Problems with Disk Array Configuration Refer to the manual supplied with the RAID controller. Problems with Master Control Menu The master control menu fails to appear: ■ Is your system Windows NT 4.0 or later, or Windows 95 or later? - The disc Autorun feature is supported by Windows NT 4.0 and Windows 95.
User Guide www.bull.com Collecting Event Log This section describes on how to collect the log of various events that occurred on the system. Caution If STOP error, system error, or stall occurred, follow the procedure below after restarting the system. 1. Click [Management Tool]: [Event Viewer] from the Control Panel. 2. Select the type of the log to collect. On [Application Log], the events related to the running application is archived.
User Guide www.bull.com Collecting Configuration Information This section describes how to collect the information on hardware configuration and inside specification. In order to collect information, "Diagnostic Program" is used. Caution If STOP error, system error, or stall occurred, follow the procedure below after restarting the system. 1. Point to [Settings] in Start menu, and click [Control Panel]. The [Control Panel] dialog box appears. 2.
User Guide www.bull.com Collecting Dr. Watson Diagnostic Information Dr. Watson collects diagnostic information related to application errors. The location to save the information can be specified as you like.
User Guide www.bull.com Memory Dump (depending on your configuration) If an error occurs, the dump file should be saved to acquire necessary information. If you saved the dump to DAT, write down that it is saved as "NTBackup" or "ARCServe" on the label. You can specify the location to save the diagnostic information as you like... Caution ■ Consult with your sales agent before dumping the memory. Dumping the memory while the system is in process may affect the system operation.
User Guide www.bull.com If You Need Assistance If you have a problem with your computer, first review the sections of “Solving Problems” on page 233. Note: Refer to the warranty booklet delivered with your system to find out how to contact the local office in your country. For technical support such as BIOS upgrades, consult our Web site at the following address: www.bull.
User Guide www.bull.com Error Messages This section details the POST error codes and messages, and the meaning of the diagnostic LEDs colour combinations. POST Error Messages Whenever a recoverable error occurs during POST, BIOS displays a message on the video display screen and causes the speaker to beep as the message appears.
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User Guide www.bull.com Table 15: POST Error Messages and Handling (Continued) Error code Error message Response 8600 Primary and secondary BIOS IDs do not match Pause 8601 Override jumper is set to force boot from lower alternate BIOS bank of flash ROM Pause 8602 WatchDog timer expired (secondary BIOS may be bad!) Pause 8603 Secondary BIOS checksum fail Pause POST Error Beep Codes The following table lists POST error beep codes.
User Guide www.bull.com Diagnostic LEDs During the system boot process, BIOS executes several platform configuration processes, each of which is assigned a specific hex POST code number. As each configuration routine is started, the BIOS will display the POST code on the POST code diagnostic LEDs found on the back edge of the server board. To assist in troubleshooting a system hang during the POST process, the diagnostic LEDs can be used to identify the last POST process to be executed.
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User Guide www.bull.com Table 18: Diagnostic LEDs Codes (Continued) Check Point Diagnostic LED Decoder Description (G=green; R=red; A=amber) MSB 0xB0h R LSB OFF R R Resetting fixed media device 0xB1h R OFF R A Disabling fixed media device 0xB2h R OFF A R Detecting presence of a fixed media device (IDE hard drive detection, etc.
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User Guide www.bull.com Diagnostic LEDs The motherboard features several onboard diagnostic LEDs to assist in troubleshooting issues caused by the motherboard. This section provides the LEDs locations and meanings.
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User Guide www.bull.com DIMM Fault LEDs The motherboard provides a memory fault LED for each DIMM slot. Figure 110: DIMM Fault LEDs CPU Fault LEDs The motherboard provides a memory fault LED for each processor socket. Figure 111: CPU Fault LEDs System Status and FRU LEDs Refer to “Status Indicators” on page 21 for more information.
User Guide www.bull.com BIOS Setup Utility The BIOS Setup Utility is used to change system configuration parameters. The utility is resident in the system FLASH memory and does not require a diskette or an operating system present to run. Using the BIOS Setup Utility You access the BIOS Setup utility when you turn on or reboot your system. To run the BIOS Setup Utility, perform the following procedure: 1. Power-on or reboot the system. “Press to enter SETUP” displays. 2. Press F2.
User Guide www.bull.com Table 20: BIOS Setup Keys (Continued) Key Function in Setup Menu Up or down arrow keys The up/down arrow is used to select the previous/next value in a pick list, or the previous/next option in a menu item's option list. The selected item must then be activated by pressing the key. F5 or - The minus key on the keypad is used to change the value of the current item to the previous value.
User Guide www.bull.com Main Menu Table 21: Standard BIOS Features Menu Feature Choices or Display Only Description BIOS Version Display only Information only. Displays the BIOS version. Your Setting yy = major version xx = minor version zzzz = build number BIOS Build Date Information only. Displays the BIOS build date. Platform ID Displays the System ID. (example: S5000XVN, S5000VSA, or S5000PAL) Processor Type Displays the Intel processor name and speed.
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User Guide www.bull.com Processor Submenu Table 23: Processor Submenu Feature Core Frequency System Bus Frequency Choices or Display Only Description Display only Frequency at which processors currently run. Display only Current frequency of the processor system bus.
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User Guide www.bull.com Memory Submenu Table 26: Memory Submenu Feature Choices or Display Only Description Total Memory Display only Information only. The amount of memory available in the system in the form of installed FBDIMMs, in units of MB or GB. Effective Memory Display only Information only. The amount of memory available to the operating system in MB or GB.
User Guide www.bull.com Table 26: Memory Submenu (Continued) Feature Choices or Display Only Description Configure Memory RAS and Performance Press Enter Select to configure the system RAS and performance. This takes the user to a different screen. DIMM # Displays the state of each DIMM socket present on the board. Each DIMM socket field reflects one of the following possible states: - Installed: There is a FBDIMM installed in this slot. - Not Installed: No FBDIMM is installed in this slot.
User Guide www.bull.com Configure Memory RAS and Performance Submenu Table 27: Configure Memory RAS and Performance Submenu Feature Choices or Display Only Description DIMM Data Transfer Rate Auto When set to Auto, for 1066 MHz FSB CPU, all DIMMs are set to 533 MHz. For 1333 MHz, all DIMMs are set to 667 MHz. 533 MT/s (266 MHz) 667 MT/s (333 MHz) Your Setting When set to 533 MT/s, the DIMMs frequency is forced to 533 MHz regardless of the CPU frequency.
User Guide www.bull.com Table 28: ATA Controller Submenu (Continued) Feature Choices or Display Only Description AHCI Mode Enabled Unavailable if the SATA mode is “Legacy” or if RAID Mode is selected. Disabled Your Setting If AHCI is enabled, no information for HDD will be displayed because the BIOS does not identify any drives when AHCI is enabled. The identification and configuration is left to the AHCI Option ROM. No HDD information in displayed in the BIOS Setup.
User Guide www.bull.com Table 29: Mass Storage Submenu (Continued) Feature Choices or Display Only Description SAS Option ROM Enabled When enabled, initializes the embedded SCSI device option ROM Disabled Enable Intel(R) SROMBSAS18E Enabled Disabled When enabled, initialises the RAID On MotherBoard (ROMB.) Unavailable if the RAID Key is not present. WARNING: Before changing modes, back up array data and delete existing arrays, if any. Otherwise, loss of all data may occur.
User Guide www.bull.com Serial Port Submenu Table 30: Serial Ports Submenu Feature Choices or Display Only Description Serial A Enable Enabled Enables or disables Serial A port. Disabled Address 3F8h 2F8h Selects the base I/O address for Serial A. 3E8h 2E8h IRQ 3 4 Serial B Enable Enabled Disabled Address 3F8h 2F8h Selects the Interrupt Request line for Serial A. Enables or disables Serial B port. Selects the base I/O address for Serial B.
User Guide www.bull.com PCI Submenu Table 31: PCI Submenu Feature Choices or Display Only Description PCI Memory Mapped I/O Space 2.5GB 3.0GB 3.5GB If enabled, allows for mapping of PCI memory above the 4GB boundary. This requires an OS which can utilize memory above 4GB On-board Video Enabled Disabled Enabled or disables the onboard video controller.
User Guide www.bull.com USB Configuration Submenu Table 32: USB Configuration Submenu Feature Choices or Display Only Description USB Devices Enabled: Display only Shows the number of USB devices in system USB Controller Enabled If disabled, all of the USB controllers will be turned off and inaccessable by the OS.
User Guide www.bull.com System Acoustic and Performance Configuration Submenu Table 33: System Acoustic and Performance Configuration Submenu Feature Choices or Display Only Description Set Fan Profile Performance Select the fan control profile that will be used to cool the system. Acoustic Altitude 300m or less 301m-900m Higher than 900m 300m or less (<= 980ft): Provides the best performance option for servers operating at or near sea level.
User Guide www.bull.com Security Menu. Table 34: Security Menu Feature Choices or Display Only Description Administrator Password Installed Indicates whether the administrator password is set (display only). User Password Set Not Installed Not Installed Indicates whether the user password is set (display only). Admin Password Up to 7 alphanumeric characters Press Enter to display the supervisor password entry screen. With the supervisor password, all SETUP menus are available for access.
User Guide www.bull.com Server Management Menu Table 35: Server Management Menu Feature Choices or Display Only Description Assert NMI on SERR Enabled Disabled If enabled, NMI is generated on SERR and logged. Assert NMI on PERR Enabled Disabled If enabled, NMI is generated on PERR. SERR option needs to be enabled to activate this option. Resume on AC Power Loss Stay Off This option allows you to select how the system will react following a loss of power.
User Guide www.bull.com Table 36: Console Redirection submenu (Continued) Feature Choices or Display Only Description Baud Rate 9600 19.2K 36.4K 57.6K 115.
User Guide www.bull.com Boot Options Menu Table 38: Boot Options Menu Feature Choices or Display Only Description Boot Timeout 10 Sets the default timeout value before system boot. Your Setting The 656535 value will disable the timeout completely. Boot Option #1 Primary Master CD-ROM Boot Option #2 SATA Port 0 Hard Disk Boot Option #3 IBA GE Slot 0500 v1236 Boot Option #4 [EFI Shell] Hard Disk Order Press Enter to display the submenu Sets the order of the hard disk drives.
User Guide www.bull.com Boot Manager Menu Allows you to boot the system using one of the items listed below (depending on your system).
User Guide www.bull.com Error Manager Menu The Error Manager Menu displays any errors encountered during POST.
User Guide www.bull.com Exit Menu You can make the following exit selections on the Main Menu. Select an option using the up or down arrow keys, then press to execute the option. You must select one of the items from the menu or menu bar to exit. Table 41: Exit Menu Choices Description Save Changes and Exit Exits after writing all modified Setup item values to NVRAM. F10 key can be used for this operation.
User Guide www.bull.com Updating BIOS The update utility allows you to update the BIOS stored in the flash memory. The code and data in the update file include the following: ■ On-board system BIOS, including the recovery code, BIOS Setup Utility, and strings. ■ On-board video BIOS, and other option ROMs for devices embedded on the server board.
User Guide www.bull.com Selecting the BIOS Bank The motherboard has 4 MB of flash space for system BIOS. This flash is divided into 2 banks of 2MB each, the Upper Bank and the Lower Bank. The BIOS can reside in one or both of these banks. The BIOS area from which the system boots is called the “Primary BIOS partition”. The other BIOS area is called “Backup partition” or “Secondary BIOS partition”. All BIOS updates are made only to the “Secondary BIOS partition”.
User Guide www.bull.com 2. Press F2 to enter the BIOS Setup utility. 3. In the BIOS Setup utility, press F9 to load the setup defaults. 4. Press F10 to save the changes and exit the BIOS Setup utility.
User Guide www.bull.com How to Identify BIOS Revision Level To identify your system's current BIOS revision level, perform the following procedure: 1. Power-on or reboot the system. “Press to enter SETUP” is displayed. 2. Press F2. 3. In the Main menu, check the value that appears in the BIOS Version field.
User Guide www.bull.com Recovering BIOS If at any point in time the BIOS appears to malfunction, clear the CMOS to return to a default configuration. If this does not help, process with the BIOS recovery as described below. 1. Move the BIOS Bank Select jumper to pins 1-2. The other BIOS is used to boot. 2. Update the BIOS. 3. Power off the server. 4. Remove A/C power. 5. Move the BIOS Bank Select jumper to the Normal position. 6. Plug in AC power. 7. Wait for thirty seconds and power on.
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User Guide www.bull.com Equipment Log Use this equipment log form to record pertinent information about your system. You will need some of this information to run the System Setup Utility. Be sure to update the equipment log when you add options. Record the model and serial numbers of the system components, dates of component removal or replacement, and the name of the vendor from whom the component was purchased.
User Guide www.bull.com Hardware Main Unit Model name Serial No. Date installed #1 Clock Serial No. Date installed #2 Clock Serial No. Date installed #1 Size Serial No. Date installed #2 Size Serial No. Date installed #3 Size Serial No. Date installed #4 Size Serial No. Date installed #5 Size Serial No. Date installed #6 Size Serial No. Date installed #7 Size Serial No. Date installed #8 Size Serial No. Date installed Type Model name Serial No.
User Guide www.bull.com Type number ID5 Type Serial No. Capacity Date installed Type number Fixed SCSI Hard Disks ID0 Type Serial No. Capacity Date installed Type number ID1 Type Serial No. Capacity Date installed Type number ID2 Type Serial No. Capacity Date installed Type number ID3 Type Serial No. Capacity Date installed Type number Hot-swap SATA Hard Disks #1 Type Serial No. Capacity Date installed Type number #2 Type Serial No.
User Guide www.bull.com Fixed SATA Hard Disks #1 Type Serial No. Capacity Date installed Type number #2 Type Serial No. Capacity Date installed Type number #3 Type Serial No. Capacity Date installed Type number #4 Type Serial No. Capacity Date installed Type number #5 Type Serial No. Capacity Date installed Type number #6 Type Serial No. Capacity Date installed Type number Hot-swap SAS Hard Disks #1 Type Serial No. Capacity Date installed Type number #2 Type Serial No.
User Guide www.bull.com Capacity Date installed Type number Fixed SAS Hard Disks #1 Type Serial No. Capacity Date installed Type number #2 Type Serial No. Capacity Date installed Type number #3 Type Serial No. Capacity Date installed Type number #4 Type Serial No. Capacity Date installed Type number #5 Type Serial No. Capacity Date installed Type number #6 Type Serial No. Capacity Date installed Type number 5.25-inch Device #1 Size Capacity Serial No.
User Guide www.bull.com PCI-X 64/133 Slot 1 Model name Serial No. Date installed PCI-X 64/133 Slot 2 Model name Serial No. Date installed Printer Model name Serial No. Manufacturer Date installed External USB Device 1 Model name Serial No. Manufacturer Date installed External USB Device 2 Model name Serial No. Manufacturer Date installed External USB Device 3 Model name Serial No. Manufacturer Date installed External USB Device 4 Model name Serial No.
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