User`s guide

User Guide
162
www.bull.com
Collecting Dr. Watson Diagnostic Information
Dr. Watson collects diagnostic information related to application errors. The location to
save the information can be specified as you like.
Memory Dump (depending on your configura-
tion)
If an error occurs, the dump file should be saved to acquire necessary information.
If you saved the dump to DAT, write down that it is saved as "NTBackup" or
"ARCServe" on the label. You can specify the location to save the diagnostic
information as you like...
Caution:
•
Consult with your sales agent before dumping the memory. Dumping the
memory while the system is in process may affect the system operation.
• Restarting the system due to an error may display a message indicating
insufficient virtual memory. Ignore this message and proceed. Restarting
the system may result in dumping improper data.
If You Need Assistance
If you have a problem with your computer, first review the sections of “Solving
Problems” on page 148.
Note: Refer to the warranty booklet delivered with your system to find out
how to contact the local office in your country.
For technical support such as BIOS upgrades, consult our Web site at the following
address: http://support.bull.com