User's Guide REFERENCE 86 A1 43FB 01 NOVASCALE NovaScale T840 E2
NOVASCALE NovaScale T840 E2 User's Guide Hardware May 2009 BULL CEDOC 357 AVENUE PATTON B.P.
Proprietary Notice and Liability Disclaimer The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Computers and/or its licensors. NEC Computers and/or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights to this document, including all design, manufacturing, reproduction, use, and sales rights thereto, except to the extent said rights are expressly granted to others.
User Guide www.bull.com Text Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Safety Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 European Notice .............................................................................
User Guide www.bull.com Setting Up Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 Unpacking the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 T840 E2 Rack Conversion Kit Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Unpacking the Rack Conversion Kit .............................................................................
User Guide www.bull.com Installing or Removing Hard Disk Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 3.5-inch Hard Disk Drive (3.5-inch Disk Model) ........................................................ 103 2.5-inch Hard Disk Drive (2.5-inch Disk Model) ........................................................ 106 Upgrading Microprocessor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
User Guide www.bull.com Cleaning the External Surfaces of the system ............................................................ 143 Cleaning the Interior of the system .............................................................................. 143 Cleaning the Keyboard ................................................................................................ 144 Cleaning the Mouse .....................................................................................................
User Guide www.bull.com Text Conventions This guide uses the following text conventions. Warnings, cautions, and notes have the following meanings: Warning: Warnings alert you to situations that could result in serious personal injury or loss of life. Caution: Cautions indicate situations that can damage the system hardware or software. Note: Notes give important information about the material being described. ■ Names of keyboard keys are printed as they appear on the keyboard.
User Guide www.bull.com Safety Notices Caution: To reduce the risk of electric shock which could cause personal injury, follow all the safety notices. Symbols are shown in your documentation and on your equipment to indicate safety hazards.
User Guide www.bull.com The equipment has been tested and found to comply with the limits for a Class A or B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
User Guide www.bull.com this manual, make sure that your system is powered off and unplug the AC power cords from the back of the chassis. Failure to disconnect power before opening your system can result in personal injury and equipment damage. ■ Under no circumstances should the user attempt to disassemble the power supply. The power supply has no user-replaceable parts. Inside the power supply are hazardous voltages that can cause serious personal injury.
User Guide www.bull.com The optical devices installed in your system are designed for use solely as a component of such electronic product and therefore do not comply with the appropriate requirements of Code of Federal Regulation Sec. 1040.10 and Sec. 1040.11 for COMPLETE laser products Warning - Hazardous Voltage! Hazardous voltage is present inside your system when it is connected to an AC supply even when the system’s power switch is off. Exposure to Hazardous Voltage could cause personal injury.
User Guide www.bull.com T840 E2 System Features This system is a highly flexible and reliable server designed to offer the highest levels of performance for the price range. Its main features are: ■ The Intel® Tylersburg chipset. ■ The Intel® Xeon® Nehalem-EP and Westmere-DP processors. ■ The RAID technology, offering support for various RAID levels on Microsoft® Windows® and Linux operating systems. ■ The tower chassis can easily be installed into a standard EIA 19-inch rack cabinet.
User Guide www.bull.com Related Documents On the ExpressBuilder disc in which you found this User’s Guide, you can also find several other documents relevant to your system, options and accessories. Some printed documents may also have been shipped with your system. We recommend you read these additional documents as it becomes necessary when setting up, using or upgrading your system.
User Guide www.bull.com T840 E2 System Chassis Features Front View The following figure shows the location of the front system features. Figure 1: Front View (with Front Bezel) Front Bezel Lock Lock the front bezel to prevent unauthorized access to the inside of the chassis. Figure 2: Front Door Lock (A) Note: the keys can be found behind the front bezel.
User Guide www.bull.com Front view details Figure 3: Front View (without Front Bezel) 1. 5.25-inch device bay. A backup file device of 5.25-inch width such as DAT drive or MO drive may be installed in the 5.25-inch device bay. 2. 5.25-inch device bay. Refer to (1) 3. Optical disk drive. The optical disk drive reads or writes data from/onto the inserted CD-ROM or DVD-ROM.
User Guide www.bull.com Some operating systems may provide the function of switching to a power saving (sleep) mode. If you press the POWER/SLEEP switch once after the setting, the system enters the power saving mode. If you press the switch again, the system returns to the normal state. 8. 3.5-inch floppy disk drive bay. Not used. 9. USB connectors. The USB connectors allow the server to connect with USB 2.0 devices. 10. Stabilizers. Use the stabilizers to prevent the server from falling down.
User Guide www.bull.com 4. DISK ACCESS lamp Lights green: the hard disk drives is being accessed. 5. POWER/SLEEP lamp Lights green: the server is powered. Off: the server is off-powered. If the OS supports a power-saving mode, the green lamp flashes while the server is in this power-saving mode. Pressing the POWER switch places the server back in the normal mode. 6. DISK lamps Each hard disk drive has a DISK lamp on its front panel.
User Guide www.bull.com • Wait at least 90 seconds between the removal of a failed hard disk drive and the installation of a new hard disk drive. • Do not replace another hard disk drive while a rebuilding is already in progress.
User Guide www.bull.com T840 E2 Rear View Figure 6: Rear View 1. Fixing screws. Secures the left side cover. 2. AC inlet. The AC inlet is connected with the power cord. 3. Cover lock plate. Installing a theft prevention device protects the internal components of the server from being stolen. 4. Serial port connector. The serial port connector is used to connect the server to a device with a serial interface. The server cannot be directly connected to a leased line through the connector. 5.
User Guide www.bull.com 7. USB connectors. The USB connectors are connected with devices accepting the USB 2.0 interface. 8. Management LAN port. The LAN connector is connected with management LAN (100BASE-TX/ 10BASE-T). Rear Lamps Indication Network ports Figure 7: Rear panel lamps 1. LINK/ACT lamp This lamp indicates the state of each network port normally equipped with the server. Lights green: the server and the hub are correctly connected with each other (LINK state).
User Guide www.bull.com Diagnostic LEDs Figure 8: Diagnostic LED Placement Diagram A. ID LED F. Diagnostic LED #4 B. Status LED G. Diagnostic LED #3 C. Diagnostic LED #7 (MSB LED) H. Diagnostic LED #2 D. Diagnostic LED #6 I. Diagnostic LED #1 E. Diagnostic LED #5 J. Diagnostic LED #0 (LSB LED) Refer to “Diagnostic LEDs” on page 164 to check the meaning of LEDs status.
User Guide www.bull.com T840 E2 Internal View Figure 9: Internal View 1. 2. 3. 4. 5. 6. Air duct Tool-less device bay locks 5.
User Guide www.bull.com Motherboard Motherboard Layout Figure 10: Motherboard Layout A SATA 3 J Slot 7, PCI Express* x8 S DIMM sockets off Processor 1 socket (Channel A, B) B B CPU 2 Fan header B Internal dual port USB2.
User Guide www.bull.com Motherboard Jumpers Figure 11: Motherboard Jumpers Table 1: Motherboard Jumpers Description Jumper Name Pins Jumper Purpose J8C1: BMC Force Update 1-2 BMC Firmware Force Update Mode - Disabled (Default) 2-3 BMC Firmware Force Update Mode - Enabled 1-2 These pins should have a jumper in place for normal system operation. (Default) 2-3 If these pins are jumpered, the administrator and user passwords are cleared on the next reset.
User Guide www.bull.com Clearing the CMOS If you are not able to access the BIOS setup screens, the CMOS Clear jumper will need to be used to reset the configuration RAM. The CMOS Clear jumper is located on jumper block J2D2 on the server board. Refer to “Motherboard Jumpers” on page 26 to locate the jumper. 1. Power down the system and disconnect the AC power. 2. Open the server. 3. Move the jumper from the normal operation position (pins 1 and 2) to pins 2 and 3 (Clear CMOS position). 4.
User Guide www.bull.com 4. 5. 6. 7. 8. Plug the system into the AC power source and power it on. The BIOS POST screen appears. When complete, remove the recovery media. Power down and unplug the system from the AC power source. Move the BIOS recovery jumper at J1A1 back to the original position, covering storage pins 1 and 2. 9. Plug the system into the AC power source and power it up to confirm the recovery is successful. Note: Do NOT interrupt the BIOS POST during the first boot.
User Guide www.bull.com Set-up with the Intel Matrix Storage Manager configuration utility. Refer to “RAID Configuration using Matrix Storage Manager” on page 78. Refer to “LSI 8708EM2 SAS/SATA RAID Controller” on page 46 for more information. Memory Configuration The Intel® Server Board S5500BC supports a DDR3-based memory subsystem. The server board supports two DIMMs per channel.
User Guide www.bull.com For two slots per channel configuration, the server board requires DDR3 DIMMs within a channel to be populated starting with the DIMM farthest from the processor. See below figure “Channel Slots Configuration” on page 30. Figure 13: Channel Slots Configuration The Independent Channel Mode is the default Maximum Performance Mode preferred for Intel® Xeon® 5500 processor series based platforms. You can populate all two channels in any order and have no matching requirements.
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User Guide www.bull.com - LED support with programmable blink rate control - Programmable IO Port snooping, can be used to snoop on Port 80h - Unique Chip ID for each part, burned at the time production testing - Hardware 32-bit Random Number generator - JTAG Master interface - On-Chip Test Infrastructure for testing BMC firmware Remote KVMS Features - USB 2.0 interface for Keyboard, Mouse and Remote storage such as CD/DVD ROM and floppy - USB 1.
User Guide www.bull.com The Intel® 82574L GbE PCI-E Network Controller is a single, compact component with integrated Gigabit Ethernet Media Access Controller (MAC) and Physical Layer (PHY) function. This device is connected to the Intel® ICH10R. The Intel® Server Board S5500BC uses this device along with the integrated Intel® ICH10R MAC and external Intel® 82567 Gigabit Network connector to provide two Gigabit Ethernet Ports designed for 10/100/1000 Mbps operation.
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User Guide www.bull.com Optional Features You will find hereafter information about the optional components that may be installed in your system. This is not an exhaustive list, some options may not be available any more, others may have been added.
User Guide www.bull.com DVD Writer Combination Drive ■ Form Factor: 5.25" half height with Serial ATA interface ■ The drive is capable to write 12xPCAV speed DVD-RAM (Ver. 2)writing - Random and Sequential. 20xCAV speed DVD+R writing and 12xZCLV speed DVD+R DL writing and 8xZCLV speed DVD+RW writing - Random, Sequential and Multi-Session.
User Guide www.bull.com DAT72 Tape Backup Unit (USB) Please refer to the documentation on the Tape Online CD for more information.
User Guide www.bull.com DAT160 Tape Backup Unit (USB) Please refer to the documentation on the Tape Online CD for more information.
User Guide www.bull.com LTO-3 HH Tape Drive (SCSI) Please refer to the documentation on the Tape Online CD for more information.
User Guide www.bull.com LTO-4 HH Tape Drive (SAS) Please refer to the documentation on the Tape Online CD for more information.
User Guide www.bull.com Intel Pro/1000 PT Single Port LAN Board One gigabit copper server connection in a PCI Express slot. Interface ■ PCI Express. Connectors ■ One RJ-45. IEEE standards / network topology: ■ 10BASE-T, 100BASE-TX, 1000BASE-T.
User Guide www.bull.com Intel Pro/1000 PT Dual Port LAN Board Two gigabit copper server connections in a single PCI Express slot. Interface ■ PCI Express. Connectors ■ Two RJ-45. IEEE standards / network topology: ■ 10BASE-T, 100BASE-TX, 1000BASE-T. Features ■ Intel® PROSet Utility and Intel® PRO Intelligent Install for easy installation. ■ Intel® lead-free1 technology. ■ Plug and play specification support Standard. ■ Auto-negotiation, full-duplex capable.
User Guide www.bull.com ■ Gigabit EtherChannel (GEC). ■ Teaming support : Scales up to 8 connections. ■ Multiple teams: Supports 4 separate teams, maximum. ■ IEEE 802.3ad (link aggregation control protocol). ■ PCIe Hot Plug/Active peripheral component interconnect (PCI). ■ IEEE 802.1Q VLANs. ■ IEEE 802.3 (z, ab, u, x) flow control support. ■ TCP checksum offload — transmission control protocol (TCP), user datagram protocol (UDP), Internet protocol (IP). ■ IEEE 802.1p.
User Guide www.bull.com S-ATA Hard Disk Drive ■ SATA II specification. ■ Capacity: 160GB minimum on 2.5”; 250GB minimum on3.
User Guide www.bull.com SAS Hard Disk Drive ■ Capacity: 73GB minimum on 2.5”; 300GB minimum on 3.
User Guide www.bull.com LSI 8708EM2 SAS/SATA RAID Controller Features ■ 8 SAS/SATA compatible ports ■ Optional battery backup module ■ Optional RAID5/6 key activation ■ Connect up to 16 intermixed SAS and SATA devices within the same array ■ Auto-resume on array rebuild ■ Auto resume array reconstruction ■ Online Capacity Expansion ■ Comprehensive management tools ■ Audible alarm circuit Specifications ■ Hardware Specifications: - LSI SAS 1078 RAID Chip - PCI Express compliant. - 3 Gb/s per lane.
User Guide www.bull.com Adaptec SCSI Card 29320LPE This card is a PCIe x1 Ultra320 SCSI controller that is ideal as a SCSI tape drive connection solution thanks to its unparalleled PCIe connectivity, and the reliability and stability of a single-channel I/O interface. Features ■ Interface: PCIe x1 ■ Data transfer rate: up to 320Mbyte/sec.
User Guide www.bull.com LSI SAS 3442E-R The LSI SAS3442E-R four-port internal/four-port external SAS/SATA PCI Express storage adapter provides 300 MB/s bandwidth (600 MB/s, full duplex) on each port for combined throughput of up to 2.4 GB/s. The storage adapter supports multi-volume OS independent Integrated RAID 0, 1, 1E and 10E without the need for special drivers. The SAS3442E-R features PCI Express connectivity, removing the host bus bottleneck from the parallel PCI busses.
User Guide www.bull.com Setting Up Your System This chapter describes how to select a site, unpack the system, make cable connections, and power on the system units. Information on front and rear panel features, switches and LEDs are also included in this chapter.
User Guide www.bull.com Unpacking the System When you receive your system, inspect the shipping containers prior to unpacking. If the shipping boxes are damaged, note the damage, and if possible, photograph it for reference. Remove the contents of the containers, and keep the cartons and the packing materials. If the contents appear damaged when you unpack the boxes, file a damage claim with the carrier immediately. The carton contains various accessories, as well as the system itself.
User Guide www.bull.com T840 E2 Rack Conversion Kit Assembly This section provides the assembly instructions for mounting the server into a standard 19-inch rack cabinet. Unpacking the Rack Conversion Kit Although the rack installation kit is inspected and carefully packaged at the factory, damage may occur during shipping. Follow these steps for unpacking. 1. Visually inspect the shipping containers; notify your carrier immediately of any damage. 2.
User Guide www.bull.com 3.5 inch HDD cover 1 unit 2.
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User Guide www.bull.com 8 flange head screws (M5x12) used to fix the support rail assemblies to the rack 4 washer plates, to be used with the flange head screws to fix the support rail assemblies to the rack 2 Screws M5x16, to be used with the washers to fix the filler to the mounting rails 2 Washers for the M5x16 screws 6 Caged nuts 2 units, to be used with the screws and washers to fix the filler to the mounting rails. 4 units, to fix the front bezel.
User Guide www.bull.com Additional Parts for Future Use 8 (minimum) screws TCB M5 8 (minimum) washers Before You Begin Before you begin, please review the following cautions, warnings, and general guidelines. Warning: Be sure that power to the system is turned off and unplugged. All voltage is removed only when the power cords are unplugged. ■ Avoid excessive vibration and shock. Dropping an electronic component can cause serious damage.
User Guide www.bull.com Caution: When planning your system configuration for the rack cabinet you should consider the length of the cables that interconnect system components. • Anchor the equipment rack: The equipment rack must be anchored to an unmovable support to prevent it from falling over when one or more servers are extended in front of it on slide assemblies. The anchors must be able to withstand a force of up to 113 kg (250 lbs).
User Guide www.bull.com Modifying the server from tower to rack-mount type 1. Remove the front bezel. 2. Remove the four stabilizers from the bottom of the server (4 screws). Figure 14: Removing the stabilizers 3. Mount the stud to the front face of the server. 4. Using the screws securing the dummy cover mounted on the vacant slot of 5.25-inch device, put the device cover over the dummy cover, and secure it together with the dummy cover. Figure 15: Mounting the dummy cover 5.
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User Guide www.bull.com ■ 2.5-inch disk model ■ 2.5 blank cover Figure 17: Securing the 2.
User Guide www.bull.com 6. Fix the front cover with four inch screws (#6-32UNC). Figure 19: Fixing the front cover Assembling the Front and Rear Parts of Support Rails The support rails are made of a front and a rear part. Those two parts may be adjusted to fit the distance between the front and rear vertical rails of the rack. 1. Assemble the front and rear parts of the right support rail with 3 self tapping screws and 3 flat washers.
User Guide www.bull.com Installing the server in the rack 1. Install the right support rail in the rack. 2. Secure the rail to the front and rear vertical mounting rails with 3 flange head screws M5 and the washer plate. Figure 21: Installing the right support rail ■ Position the caged nut on the inside of the front vertical mounting rail. ■ Hook the side lip of a caged nut into the square hole in the rail. ■ Push the other side lip of the caged nut into the square hole in the rail until it is secured.
User Guide www.bull.com 3. Repeat steps 1 to 2 for the left support rail. 4. Take the server and fix it into the bay. Figure 23: fixing the server in the bay 5. Fix the filler with M5 screws, above the server.
User Guide www.bull.com Making Connections Connect your keyboard, monitor, and mouse. Also connect any external peripheral devices such as a printer or scanner by following the instructions included with these devices. Caution: Damage to the system may result if the keyboard/ mouse cable (other than USB) is inserted or removed when power is applied to the system. Inserting a telephone line connector into a LAN RJ-45 port may result in personal injury and equipment damage.
User Guide www.bull.com T840 E2 Power Supply Depending on your configuration, your system features one of the power supplies described below: ■ A hot-swappable power supply fitted with one or two power supply modules (implying redundancy features). ■ A fixed power supply. Connecting the Power Cord(s) Plug the female end of the AC power cord(s) shipped with your system into the input receptacle(s) on the rear of your system power supply.
User Guide www.bull.com Hot-Swappable Power Supply Features This hot-swappable power supply consists of two independent modules. It can function properly with only one module. However, if two modules are fitted, if one of the power modules should fail, the other one will supply power to the system until you can change the failed module. The failed module can be hot-swapped. Note: Connect both power modules to power outlets to ensure continuous operation.
User Guide www.bull.com 3. Press up on the green latch (A) while pulling on the handle (B) to remove the hot-swap power supply from the chassis. B A TP00856 Figure 24: Removing the Hot Swap Power Supply Module from the Chassis 4. Insert the new hot swap power supply module. TP00854 Figure 25: Inserting Hot Swap Power Supply Module in Chassis 5. Connect the power cable to the replaced hot swap power supply.
User Guide www.bull.com Using the System The following sections describe how to use this system properly and safely, including an explanation of the system power on/off sequences, what the POST program checks in the system, and how to perform a forced power shutdown. When using the system the following precautions should be observed: ■ Make sure you power off the system before connecting or disconnecting cables between the system and peripheral devices.
User Guide www.bull.com Powering On your System Caution: Never turn off the system before the characters following the BootBIOS logo are displayed on the screen. Power on your system as follows. 1. Connect the power cord of your system. You may need to wait 30 seconds before pressing the power button as mentionned in step 5. 2. Make sure all external devices, such as a video display, keyboard, and mouse (optional) have been connected, and that their power cords are connected. 3.
User Guide www.bull.com Powering Off your System To turn the system power off: 1. Shutdown the operating system (OS). In most cases, this will shut down the system after a few seconds (the POWER lam turns off). This is called a software power-off. If necessary, press the POWER switch on the front of the computer chassis again to power off the system. The POWER lamp turns off. 2. Power off the peripheral devices.
User Guide www.bull.com Forcing a Power Shutdown A forced power shutdown can be used when performing a soft power-off or pressing the power on/off switch does not power off the system. To perform a forced power shutdown, press on the power on/off switch located on the front panel of the system for at least 4 seconds to force the system power off. To power on after a forced shutdown, wait at least 10 seconds and then power on again.
User Guide www.bull.com Resetting the System There are two ways to reset the system. Caution: Resetting the system clears the DIMM memory and the data in process. To reset the system when it is not frozen, make sure that no processing is in progress. ■ Soft reset If the system halts before starting the OS, press and hold Ctrl and Alt and press Delete. This restarts the system. ■ Hard reset (depending on your configuration) Press the reset button at the front of the system.
User Guide www.bull.com Configuring Your System Configuration and setup utilities are used to change your system configuration. ■ RAID Configuration Utilities Depending on your configuration (SATA, SAS, combination of these) and on your disk drive controller, one or several RAID Configuration Software Utilities may be available on your system. These software utilities may allow you to perform some of the following actions: configure the RAID level, setup arrays, format the drives, etc.
User Guide www.bull.com Configuring RAID RAID Configuration Utility The RAID (Redundant Array of Inexpensive Devices) option available for your system is either a RAID controller board, a RAID chipset on the motherboard, or both (depending on your configuration) which gives your system the added security of fault tolerance. ■ If you want to change the RAID level or add additional hard disk drives to the array, use the RAID configuration utility.
User Guide www.bull.com RAID Levels RAID Configuration RAID 0 RAID 1 RAID 10 RAID 5 Number of required hard disk drives 2 2 4 3 RAID 0 and RAID 1 ■ RAID0 (striping) When a logical drive is striped, the read and write blocks of data are interleaved between the sectors of multiple disk drives. Performance is increased, since the workload is balanced between drives or “members” that form the logical drive. Identical drives are recommended for performance as well as data storage efficiency.
User Guide www.bull.com Warning: • RAID1 reads or writes data to/from the several hard disk drives at the same time. The disk access performance is lower than the single disk. • Logical capacity of the array is equal to one hard disk drive connected. Raid 10 & RAID 5 These RAID levels may also be available on your system. Browse through the next sections of this User’s Guide for more information. ■ RAID 10 Mirror/Stripe combines both of the RAID 0 and RAID 1 logical drive types.
User Guide www.bull.com RAID Configuration using the Intel® Embedded Server RAID BIOS Configuration Utility Description The Intel® Embedded Server RAID BIOS Configuration utility allows a user to: ■ Create, add, modify, and clear logical drive configurations. ■ Initialize or rebuild the configured drives. ■ Set the boot drive. ■ Create a global hotspare drive. ■ View physical and logical drive parameters. ■ View and set adapter properties, including consistency check and auto-resume.
User Guide www.bull.com RAID Configuration using the LSI Logic Software RAID Configuration Utility Use this utility to set up the RAID configuration of your hard disk drives. Note: This utility cannot be run via the remote console feature of DianaScope. Running the Setup Utility 1. Press Esc when the full screen logo appears after you have powered on the server. The POST screen appears. 2. Check the description shown on the POST screen, and then press Ctrl + M.
User Guide www.bull.com Table 3: Tree Menu (Continued) Menu Description +New Configuration Set new configuration +View/Add Configuration Additional setting / viewing configuration +Clear Configuration Clear configuration +Select Boot Drive Chose Bootable Logical Drive +Initialize Initialize logical drive +Objects Various settings +Adapter +Sel.
User Guide www.bull.com Table 3: Tree Menu (Continued) Menu Description +Force Online Make a disk online +Force Offline Make a disk offline +Drive Properties Display hard disk drive information • Device Type Hard disk drive type • Capacity Hard disk drive capacity • Product ID Hard disk drive model • Revision No.
User Guide www.bull.com Select View/add Configuration to add a configuration. Caution: • Creating a configuration using the New Configuration menu clears any existing configuration information. To add configuration information to an existing configuration, select View/add Configuration. • You cannot create a Spanning of RAID1 or set the logical drive capacity on the Easy Configuration menu. Use the New Configuration or View/Add Configuration instead.
User Guide www.bull.com 2. When prompted to proceed, select Yes. The Scan Device starts (the scanning information is displayed at the bottom of the screen). Once the Scan Device is completed, the New Configuration - Array Selection Menu screen appears. Figure 27: New Configuration - Array Selection Menu screen 3. Move the cursor onto the hard disk drive to be packed by using the cursor key and then press Space to select it. The display for the selected hard disk drive changes from Ready to Online.
User Guide www.bull.com 5. Press Space. SPAN-1 is set. Figure 29: Select Configurable Arrays screen 6. Press F10 to create a logical drive. The Logical Drives Configure screen appears. (The figure below shows an example of a RAID1 configured with two hard disk drives.) Figure 30: Logical Drives Configure screen 7. Select RAID, Size, DWC, RA, or Span by using cursor keys. Then press Enter to fix the selection and set each value. (1) RAID: Sets the RAID level.
User Guide www.bull.com (3) DWC: Sets the parameter for the Disk Write Cache. Parameter Remarks Off Write through On Write back (4) RA: Sets the parameter for the Read Ahead. Parameter Remarks Off Does not perform read ahead On Performs read ahead (5) Span: Sets the Span. Parameter Remarks SPAN=NO Does not set span SPAN=YES Sets span When performing a Span, create two or more sets of the same pack at the pack creation, as shown in the figure below. Figure 31: Spanning of RAID1 8.
User Guide www.bull.com 10. Once it is confirmed that the configuration has been saved, press Esc to return to the Top menu screen. 11. On the Top menu screen, select Objects → Logical Drive → View/Update Parameters to check the logical drive information. 12. Select Initialize in the Top menu screen. 13. When the Logical Drives screen appears, move the cursor to the logical drive to be initialized, and press Space. The logical drive is selected. 14.
User Guide www.bull.com 3. Select Rebuild from the Top menu. The Rebuild – Physical Drives Selection Menu screen appears. Figure 32: Rebuild – Physical Drives Selection Menu 4. Move the cursor onto the hard disk drive displaying "FAIL" and then press Space to select it. Several hard disk drives can be selected (simultaneous rebuilding.) 5. The Fail indication for the selected hard disk drive starts blinking. 6. Once the hard disk drive is selected, press F10 to start rebuilding. 7.
User Guide www.bull.com Setting a Hot Spare Install a hard disk drive Run the LSI Logic Software RAID Setup Utility Set for hot spare. Exit the LSI Logic Software RAID Setup Utility 1. Install a hard disk drive to be used as hot spare, and then power on the server. 2. Run the LSI Logic Software RAID Setup Utility. 3. Select Objects → Physical Drive from the TOP menu. The Objects - Physical Drive Selection Menu screen appears. Figure 33: Objects - Physical Drive Selection Menu screen 4.
User Guide www.bull.com 7. Press Esc to return to the Top menu and exit the LSI Logic Software RAID Setup Utility. Figure 34: Objects - Physical Drive Selection Menu screen Caution: • Select "Objects" → "Physical Drive" → "Port #X" → "Force Offline" to cancel the hot spare setting. • When two or more hard disk drives (of the same capacity) are assigned as hot spare, rebuilding starts with the one with the smaller CH number/ ID number.
User Guide www.bull.com 6. Press Esc to return to the Top menu and exit the LSI Logic Software RAID Setup Utility. Caution: • Be sure to execute a Check Consistency after creating a configuration. • Check Consistency has two modes: "check and recover" and "check only". Others Operations Clear Configuration Clears the configuration information. Select Configure → Clear Configuration from the Top menu.
User Guide www.bull.com RAID Configuration using the Universal RAID Utility Use this utility to set up the RAID configuration of your hard disk drives. Note: For more information, refer to the specific documentation included on the ExpressBuilder DVD-ROM.
User Guide www.bull.com Configuring the BMC Overview The servers’ Integrated Baseboard Management Controller (iBMC) provides the ability for IPMI-based management systems to monitor and retrieve information from the server ‘Out-Of-Band’, independent of whether any operating system is running. To permit management systems to do this it is necessary to configure the BMC with an IP address and user credentials. This is done using the SYSCFG (System Configuration) utility.
User Guide www.bull.com Refer to the release notes for further information on using SELVIEW. SYSCFG The SYSCFG command-line utility is used to configure the IP address and user credentials of the BMC. Although Windows and Linux versions of this utility are provided, their command syntax is the same. Refer to the System Configuration Utility User Guide found on the ExpressBuilder DVD for further details of each command. Execute the following commands (in bold) to change the required parameters.
User Guide www.bull.com To display the default LAN configuration details, use the following command: IP address syscfg /le 1 static Exemple : syscfg /le 1 static 192.168.1.10 255.255.255.0 Default Gateway Syntax:syscfg /lc 1 12 Example: syscfg /lc 1 12 192.168.1.254 Note: The BMC may not work correctly if it does not have a default gateway configured. Please ensure that it is configured.
User Guide www.bull.com To confirm the LAN configuration details, use the following command: C:\BMC\SysCfg>syscfg /d lan 1 LAN Configuration Settings: --------------------------LAN Channel Selected: 1 LAN Alert Destination Index Selected: None. LAN Alert Configuration will not be displayed. IP Address Source: Static BMC Host IP Address: 192.168.1.10 Subnet Mask: 255.255.255.0 Gateway IP Address: 192.168.1.254 Gateway MAC Address: 00-00-00-00-00-00 Backup Gateway IP Address: 0.0.0.
User Guide www.bull.com User Details Five users can be defined within the BMC.
User Guide www.bull.com In this example, we will change the name and password of user#5 and enable it.
User Guide www.bull.com Upgrading Your System General Safety Information Warning: • The DC push-button on/off switch on the front panel does not turn off completely the system AC power. +5vdc is present on the system board whenever the AC power cord connects the system to an AC outlet. Before doing the procedures in this manual, make sure that your system is powered off and unplug the AC power cord from the back of the chassis.
User Guide www.bull.com Tools Recommended for Upgrading Your System Depending on the upgrade, you will need one or more of the following tools: - Phillips screwdriver (#1 bit and #2 bit) - Flat-head screwdriver - Small needle nose pliers - Pen or pencil - ESD workstation or anti-static wrist strap (recommended) Preparing Your System for Upgrade To prepare your system for installation or removal of system components perform the following procedure: 1.
User Guide www.bull.com Removing the Left Side Door The right side door provides access to the disk drive bays, to the motherboard and to the 5.25 inch bay. 1. Make sure the power switches for the computer, video monitor and any peripheral devices are turned OFF and unplug the power cord (see “General Safety Information” on page 96). 2. Disconnect the monitor and peripheral devices (printers, for instance) from the system. 3. Unlock the left side cover if required. Figure 35: Key lock 4.
User Guide www.bull.com 5. Lay the server slowly and gently so that its right cover faces the floor. Figure 37: Lay the server 6. Remove the two screws from the rear of the server. Figure 38: Remove the two screws 7.
User Guide www.bull.com Removing the Front Panel The front mask must be removed to install or remove the hard disk drive and 5.25-inch device Follow the procedure below to remove the front mask: 1. Open the front panel Figure 40: Open the front panel 2. Slide the front mask upward to remove it.
User Guide www.bull.com Installing or Removing a 5.25-inch Device This section of the chapter describes how to add and remove 5.25-inch devices. You can install a CD-ROM, DVD-ROM, COMBO DVD-ROM CD-RW or DVD+R9 Drive, tape backup unit, or other 5-25 inch devices in the additional 5.25-inch bay. See the installation instructions included with those items for specific installation information. Adding a 5.25-inch Device 1. Remove the left side door. Refer to “Removing the Left Side Door” on page 98 2.
User Guide www.bull.com 2. 3. 4. 5. 6. 7. Remove the front panel. refer to “Removing the Front Panel” on page 100 Unconnect the cable(s) from the 5.25-inch device. Press both slide rails ends (A) to release the 5.25-inch device Pull the 5.25-inch device out of the frame. Replace the front panel. Replace the right side door.
User Guide www.bull.com Installing or Removing Hard Disk Drives 3.5-inch Hard Disk Drive (3.5-inch Disk Model) The hard disk drive bay may contain up to four hard disk drives. Figure 43: 3.5 inch disks bay location 1. 2. 3. 4. 5. HDD cage Hard disk drive (First) Hard disk drive (Second) Hard disk drive (Third) Hard disk drive (Fourth) Caution: Do not use any hard disk drive that is not authorized by Bull.
User Guide www.bull.com 2. Remove the dummy tray. Figure 44: Removing the dummy tray 3. Install the hard disk drive in the HDD cage. 4. Fully open the lever of the hard disk drive and insert the drive into the HDD cage until it hits the depth of HDD cage. 5. After the hard disk drive is fully inserted into the cage, close the lever to fix the drive. (A click occurs when it is locked.
User Guide www.bull.com • Data seems to be erased when you empty "Recycle Bin" of Windows or execute the "format" command of the operating system. However, the actual data remains written on the hard disk drive. Data not erased completely may be restored by special software and used for unexpected purposes. • It is strongly recommended that the software or service (both available at stores) for data erasure should be used in order to avoid the trouble explained above.
User Guide www.bull.com 2.5-inch Hard Disk Drive (2.5-inch Disk Model) The hard disk drive bay may contain up to eight hard disk drives. Caution: Do not use any hard disk drive that is not authorized by Bull. Installing a third-party's hard drive may cause a failure in the server as well as the hard disk drive. Figure 46: Hard disk drive bay 1. 2. 3. 4. 5. 6. 7. 8. 9.
User Guide www.bull.com Installation 1. Open the front panel. 2. Fully open the lever of the hard disk drive and insert into the HDD cage until it hits the rear of the HDD cage. 3. Close the lever to fix the drive (a click occurs when it is locked). Note: Make sure of the orientation of the hard disk drive tray before inserting it into the cage. Also make sure that the hooks of the hard disk drive are engaged with the frame of the HDD cage. 4. Close the front panel.
User Guide www.bull.com Upgrading Microprocessor Your system is fitted with a processor installed in a socket LGA 1366. The server may have another CPU installed in addition to the factory-installed CPU. Caution: • CPUs are easily affected by static electricity. Before handling a CPU, discharge the static electricity of your body by touching a metallic frame section of the server. Do not touch the CPU pins with bare hands. In addition, do not put a CPU directly on a desk.
User Guide www.bull.com 5. Raise the holder Figure 49: Raising the holder 6. Insert the CPU in the socket slowly and carefully, in the right orientation. Figure 50: Inserting the CPU in the socket 7. Push the CPU lightly in the socket, and push down the holder.
User Guide www.bull.com 8. Push down the lever to secure the CPU Figure 52: Pushing down the lever 9. Place the heatsink on the CPU Figure 53: Placing the Heatsink 10. Secure the heatsink with four screws in the order shown in the figure below.
User Guide www.bull.com Note: Make sure that the heat sink is level with the motherboard. • If the heat sink is not aligned with the motherboard, remove it and install it again. The following probably causes the heat sink not to be correctly placed: -The CPU is not positioned correctly. -The heat sink is not completely secured with the screws. • Do not move the secured heat sink. 11. Connect the heat sink cable on the CPU_2 fan connector. 12. Install the left side cover. 13.
User Guide www.bull.com Refer to “Advanced Menu” on page 174 for more information.
User Guide www.bull.com Upgrading Random Access Memory (RAM) Recommended Memory Configuration Refer to “Memory Configuration” on page 29 for more information. Removing and Replacing a DDR3 module Figure 56: DDR3 Memory Module Sample If your memory configuration requires the removal of a module, perform the following steps: 1. Make sure the power switches for the computer, video monitor and any peripheral devices are turned OFF and unplug the power cord (see “General Safety Information” on page 96). 2.
User Guide www.bull.com 6. Push the DIMM to the socket straight. Figure 58: Pushing the memory to the socket Note: • Make sure of the orientation of DIMM. The terminal side of the DIMM has key and key slot to prevent incorrect insertion. • Use extreme care when installing a DIMM. Applying too much pressure can damage the socket. 7. Close the levers securely. 8. Install the left side cover you have removed. 9. Turn on the power of the server. Make sure that no error message appears in the POST. 10.
User Guide www.bull.com Replacing the Battery All motherboards use a battery to maintain system configuration information. If it fails to maintain system configuration, replace it with an identically rated battery from the same manufacturer. Replace the battery as described below: Caution: Removing the battery from the motherboard causes the computer to lose system configuration information. Before removing it, run Setup and record the system configuration settings.
User Guide www.bull.com Installing and Removing an Expansion Card Your computer's motherboard features several expansion slots that can accommodate accessory expansion cards, such as a RAID board. Specific Recommendations RAID Controller Take the following into consideration when installing either a S-ATA Disk array controller or a SCSI Disk array controller. Refer to the manual that comes with the RAID controller for more details.
User Guide www.bull.com Installing an Expansion Card Note: You may want to install an operating system before installing any PCI add-in boards. 1. Remove the left side cover. Refer to “Removing the Left Side Door” on page 98. 2. Remove the screw shown in figure “Rear panel” on page 117, and open the retention panel. Figure 59: Rear panel 1- Screw 3- PCI slot shields 2- Retention panel 3.
User Guide www.bull.com 5. Record the type and serial number of the add-in board in your equipment log. Refer to “T840 E2 Equipment Log” on page 202. 6. Set jumpers or switches on the board according to the manufacturer’s instructions. 7. Hold the PCI add-in board by its top edge or upper corners. Firmly press the add-in board into an expansion slot on the server board. 8. Repeat the previous steps until all PCI add-in boards are installed. 9. Attach cables, if necessary. 10. Replace the left side door.
User Guide www.bull.com Cabling SATA Devices The S-ATA Cable Your system comes equipped with several S-ATA cables. Both connectors go either to a drive or to the motherboard. Figure 60: S-ATA Cable Note: The color of the S-ATA cable and connectors may differ from the color of the cable shown in the picture. System Power Cables Power cables come from the power supply and are attached to standard storage devices.
User Guide www.bull.com Cabling a S-ATA Drive All storage devices require power and DATA cable connections. Devices shipped with the system are already connected. The following procedure explains how to attach the cables to a drive. 1. Connect the S-ATA cable connector to the matching pins on the storage device. ■ Take care to prevent bending drive connector pins. ■ Align the cable connector to the matching pins on the drive. 2. Locate an available power connector coming from the power supply. 3.
User Guide www.bull.com Cabling SAS Devices The SAS Cable Your system comes equipped with one of the following SAS cables, depending on the hard disk drives controller you have selected. Note: The color of the SAS cable may differ from the color of the cable shown in the picture. Refer to the instructions included in the Installing Hard Disk Drives or Hard Disk Drives Cage chapters (depending on your configuration) for more information on the motherboard to backplane connection. .
User Guide www.bull.com Interrupt Requests The BIOS automatically assigns IRQs to devices in the system for legacy compatibility. A method is not provided to manually configure the IRQs for devices.
User Guide www.bull.com Software Installing and Using Utilities Please setup the server using the ExpressBuilder disc both when setting it up for the first time, and when you make changes to its configuration. With the ExpressBuilder DVD you can: ■ Install the Operating System, using the Express Setup. ■ Create a support disk; this disk will be used to manually install a Microsoft operating system. ■ Install utilities, such as management software for Windows.
User Guide www.bull.com ExpressBuilder ExpressBuilder is an automated software integration tool that helps simplify the process of installing and configuring your system. It provides a flexible, guided installation process for system administrators to install Microsoft® Windows Server® 2003 and Microsoft® Windows Server® 2008. To install other operating systems, please contact your service representative for more information on the operating systems certified on the system.
User Guide www.bull.com Bull System Client and Bull System Area Manager Note: Refer to the Bull System Area Manager and Bull System Client User Guides on the dedicated CD-ROM for more information, or contact your sales representative. Bull System Client The Bull System Client is a tool for managing a server, a desktop or a notebook within an IT environment. The Bull System Client manages one system at a time.
User Guide www.bull.com ■ Remotely Resolve non-operational systems using IPMI and vPro out-of-band management. ■ Take over a remote system at the keyboard/video/mouse level and fix the issues.
User Guide www.bull.com Installing the Operating System with Express Setup This section describes information on using Express Setup to install and configure the following operating systems to the system. ■ Microsoft® Windows Server® 2003 ■ Microsoft® Windows Server® 2008 Caution: Before installing the operating system, adjust the system date and time by using the BIOS setup utility "SETUP.
User Guide www.bull.com Microsoft Windows Server 2003 This subsection provides information on installing the Microsoft® Windows Server® 2003 Standard Edition x32 or x64 in the system. Read the instructions in this section before proceeding the installation. Installation Notice This section explains precautions and matters you should be aware of before beginning the installation in order to install Windows Server 2003 correctly.
User Guide www.bull.com • The maximum paging file size which can be set on one partition is 4095 MB. If the above paging file size exceeds 4095 MB, specify 4095 MB for the paging file size. • If you install any application program or the like, add necessary space to the partition to install these programs. For example, if the mounted memory size is 512 MB, the minimally required partition size will be calculated by the above formula as follows: 2900 MB + (512 MB * 1.
User Guide www.bull.com The installation is completed.
User Guide www.bull.com Updating the System To ensure normal system operation you should update your system using the following procedure. Caution: You should update your system if you have: • Changed the system configuration (when adding or removing optional built-in devices, do not restart the system once the system configuration has been changed, but update the system.). • Recovered the system using a recovery process • Restored the system using a backup tool.
User Guide www.bull.com Installing Drivers or Software Proceed as follows to install specific drivers or software. Log on to the system using the administrator account or another account which is a member of the Administrators group. 1. Insert the ExpressBuilder disc into the optical device drive, the autorun should start automatically and display the ExpressBuilder window. If the Autorun function is invalid in your system, run HTML\ar_menu\autorun_menu.exe directly on the disc. 2.
User Guide www.bull.com Installing Microsoft Windows Server 2008 Please refer to the additional documentation provided on the ExpressBuilder DVD.
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User Guide www.bull.com Microsoft Windows Server 2003 This section describes the procedures for installing Windows Server 2003 without using the Express Setup tool. Before Installing Windows Server 2003 Please read carefully the following information BEFORE beginning your Windows Server 2003 Installation. Installing Service Pack You can install the Service Pack on the system. When the Service Pack is not delivered with your system, prepare it by yourself.
User Guide www.bull.com Caution: • The above paging file size is necessary for collecting debug information (memory dump). If you set the default value of paging file size smaller than the 'recommended' value, the accurate debug information (memory dump) may not be collected. • The maximum paging file size which can be set on one partition is 4095 MB. If the above paging file size exceeds 4095 MB, specify 4095 MB for the paging file size.
User Guide www.bull.com 4. In the Menu Items, click on Create drivers disk, and select the option corresponding to your system configuration. 5. Insert the floppy disk into the floppy disk drive, click on Copy It and wait until the floppy disk is created. 6. Click on OK and close the Floppy disk copy window. 7. Eject, write-protect and label the diskette, then keep it safely. Windows Server 2003 Installation This section explains how to perform a clean installation of Windows Server 2003. 1.
User Guide www.bull.com Reinstallation to Multiple Logical drives This section describes the procedure for reinstalling the operating system if the multiple logical drives exist. Before Re-installing the Operating System Be sure to make backup copies before re-installing the operating system just in case. Re-installing the Operating System 1. Start the clean installation following the procedure described in this guide. 2.
User Guide www.bull.com Updating the System To ensure normal system operation you should update your system using the following procedure. Caution: You should update your system if you have: • Changed the system configuration (when adding or removing optional built-in devices, do not restart the system once the system configuration has been changed, but update the system.). • Recovered the system using a recovery process • Restored the system using a backup tool.
User Guide www.bull.com Available Switch Options for Windows Server 2003 Boot.ini File Many different switches will be available if you edit Boot.ini file. For the available switch options, refer to the following information: ■ Microsoft Knowledge Base - Article ID: 833721 "Available switch options for the Windows XP and the Windows Server 2003 Boot.ini files" If your system has a memory capacity in excess of 4GB in its installing, adding /PAE switch in Boot.
User Guide www.bull.com Installing Microsoft Windows Server 2008 Please refer to the additional documentation provided on the ExpressBuilder DVD to install Windows Server 2008 without using the Express Setup tool.
User Guide www.bull.com Maintenance This chapter describes the daily maintenance of the system and precautions when relocating or storing the system. Making Backup Copies We recommend you make backup copies of your valuable data stored in hard disks of the system on a regular basis. For backup storage devices suitable for the system and backup tools, consult with your sales agent. We also recommend you make a backup copy of the disk array configuration data if your system is in an array configuration.
User Guide www.bull.com Cleaning Clean the system on a regular basis to keep the system in a good shape. Warning: • Do not disassemble, repair, or alter the system. • Do not look into the optical device drive. • Do not remove the lithium battery. • Disconnect the power plug before working with the system. Cleaning the External Surfaces of the system Caution: • To avoid altering the material and color of the system, do not use volatile solvents such as thinner and benzene to clean the system.
User Guide www.bull.com Cleaning the interior of the server implies powering off the server and removing the left side cover. You will need a small vacuum cleaner (with a plastic tipped nozzle and electrostatic protection), computer grade canned air, and a small brush. Warning: Unplug all power cords before performing any maintenance. Voltage is present inside the system and display unit even after the power is turned off. All voltage is removed only when the power cord is unplugged.
User Guide www.bull.com 2. Power off the system. The POWER/SLEEP lamp is unlit. 3. Turn the mouse upside down, and rotate the mouse ball cover counter clockwise to remove it. 4. Take out the ball from the mouse. Cover the bottom of the mouse with your hand, and turn your hand holding the mouse (the mouse is on your palm with the button upward). The mouse ball is released onto your palm. 5. Soak a soft cloth in neutral detergent that is diluted with cold or lukewarm water, and squeeze it firmly. 6.
User Guide www.bull.com Cleaning the Light-Emitting Diode (LED) Turn the mouse over and inspect the light-emitting diode "LED" area to make sure it is clean. In practice, an optical mouse does not have the issues with debris build-up that the older, mechanical ball mice experience. ■ If there is a smudge on the lens area, gently clean with a plain cotton swab. ■ If there are some debris in the lens area, gently blow them away.
User Guide www.bull.com Care and Handling Use the following guidelines to properly handle and care for your system. Protect the system from extremely low or high temperatures. Let the system warm (or cool) to room temperature before using it. Keep the system away from magnetic forces. Keep the system dry. Do not wash the system with a wet cloth or pour fluid into it. Protect the system from being bumped or dropped. Check the system for condensation.
User Guide www.bull.com Solving Problems This chapter helps you identify and solve problems that may occur during system installation or while using your system. The first section of this chapter tells you how to reset your system in the event of problems. The next few sections provide troubleshooting checklists and procedural steps that help you isolate specific system problems. The last section includes BIOS and system user information.
User Guide www.bull.com Troubleshooting Guide This section provides you a guide to identify a problem and locate its source. Warning: The system power and any peripheral devices should be turned off before connecting or disconnecting peripheral devices to or from the system. Otherwise, you could permanently damage the system or peripheral devices. 1. Turn off the system and any peripheral devices. Disconnect all external peripherals from the system, except for the keyboard and monitor.
User Guide www.bull.com Problems at initial System Start-up Problems that occur at initial system start-up are often caused by incorrect installation of components or incorrect configuration. Hardware failure is a less frequent cause.
User Guide www.bull.com Problems After the System Has Been Running Correctly After the system hardware and software have been running correctly, problems can indicate equipment failure. Use the checklist below to try and correct the situation. If the problem recurs after you have checked these items, refer to “Troubleshooting Guide” on page 149. ■ If you are running software from a diskette or CD, try using a new copy.
User Guide www.bull.com Problems Running New Application Software Problems occurring when you run new application software are usually related to the software. Faulty equipment is much less likely, especially if other software runs correctly. Use the checklist below to see if the situation may be easily corrected. If the problem persists after you have checked these items, contact the software vendor's customer service.
User Guide www.bull.com Problems and Suggestions Contact your Authorised Service Representative if the suggested actions do not solve the problem. Table 5: Problems and Suggestions What to do Application software problems What to do Make sure all cables are installed correctly. Verify that your system hardware configuration is set correctly. In Setup, check the values against the system settings that you previously recorded.
User Guide www.bull.com Problems with the System Fail to power on the system: ■ Is the system is properly supplied with power? - Check if the power cord is connected to a power outlet (or UPS) that meets the power specifications for the system. - Check the power cord for broken shield or bent plugs. - Make sure the power breaker for the connected power outlet is on. - If the power cord is plugged to a UPS, make sure the UPS is powered and it outputs power.
User Guide www.bull.com Fail to access to internal or external devices (or such devices fail to operate): ■ Are cables properly connected? - Make sure that the interface cables and power cord are properly connected. Also make sure that the cables are connected in the correct order. ■ Is the power-on order correct? - When the system has any external devices connected, power on the external devices first, then the system.
User Guide www.bull.com Fail to access to the disc: ■ Is the disc properly set in the disc drive tray? - The tray is provided with a holder to secure the disc. Make sure that the disc is placed properly in the holder. ■ Is the disc applicable to the system? - The disc for Macintosh is not available for use. - For the disk which does not conform to the CD standard, the playback of such a disk with the CD drive is not guaranteed.
User Guide www.bull.com - When the system has an optional SCSI controller installed and SCSI devices connected to it, use the POST Setup utility that comes with the optional SCSI controller for proper configuration. See the manual that comes with the optional SCSI controller for details. The system is not found on the network: ■ Is the LAN cable connected? - Make sure to connect the LAN cable to the network port on the rear of the system.
User Guide www.bull.com The system displays the message below and fails to log on: This copy of Windows must be activated with Microsoft before you can continue. You cannot log on until you activate Windows. To shut down the computer click Cancel. In Windows Server 2003, the above message will be displayed if you use the operating system without executing the license authentication. Select "Yes", and execute the procedure for license authentication. Cannot install the operating system correctly.
User Guide www.bull.com The PXE boot (network boot) fails or the system is not found on the network: ■ Is the cable connected properly? - Connect the proper cable to the network port on the rear of the Express server. In addition, make sure that the used cable conforms to the network interface standard. ■ Is BIOS configuration correct? - The internal LAN controller may be disabled with the CMOS Setup utility of the system. Check the setting with the BIOS setup utility.
User Guide www.bull.com Table 6: Error Messages (Continued) Message Cause and Solution NvRAM access error An access to the non-volatile memory (NvRAM) has failed. The system-specific information does not exist on the baseboard. Please restore the backup data or write the data by using [System Information Management] of the Off-line Maintenance Utility. Only the authorized personnel are allowed to do this operation. The system-specific information can't be acquired on the mother board.
User Guide www.bull.com - In Express Setup, you can not specify the details of Network adapter. Specify them from Control Panel after starting Windows. Problems with Disk Array Configuration Refer to the manual supplied with the RAID controller. Collecting Event Log This section describes on how to collect the log of various events that occurred on the system. Caution: If STOP error, system error, or stall occurred, follow the procedure below after restarting the system. 1.
User Guide www.bull.com Collecting Dr. Watson Diagnostic Information Dr. Watson collects diagnostic information related to application errors. The location to save the information can be specified as you like. Memory Dump (depending on your configuration) If an error occurs, the dump file should be saved to acquire necessary information. If you saved the dump to DAT, write down that it is saved as "NTBackup" or "ARCServe" on the label.
User Guide www.bull.com Error Messages This section details the POST error codes and messages, and the meaning of the diagnostic LEDs colour combinations. POST Error Messages Whenever a recoverable error occurs during POST, BIOS displays a message on the video display screen and causes the speaker to beep as the message appears.
User Guide www.bull.com POST Error Pause Option For POST error(s) that are listed as Pause, the BIOS enters the error manager and waits for the user to press an appropriate key before booting the operating system or entering BIOS Setup. The user can override this option by setting POST Error Pause to disabled in the BIOS Setup utility Main menu page. If POST Error Pause is set to disabled, the system will boot the operating system without user-intervention. The default value is set to enabled.
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User Guide www.bull.com Diagnostic LEDs The Intel® Server Board 5500BC includes LEDs that can aid in troubleshooting your system. The following lists these LEDs with a description of their use. This section provides the LEDs locations and meanings.
User Guide www.bull.com BIOS Setup Utility The BIOS Setup Utility is used to change system configuration parameters. The utility is resident in the system FLASH memory and does not require a diskette or an operating system present to run. Using the BIOS Setup Utility You access the BIOS Setup utility when you turn on or reboot your system. To run the BIOS Setup Utility, perform the following procedure: 1. Power-on or reboot the system. “Press to enter SETUP” displays. 2. Press F2.
User Guide www.bull.com Table 10: BIOS Setup Keys (Continued) Key Function in Setup Menu Up or down arrow keys The up/down arrow is used to select the previous/next value in a pick list, or the previous/next option in a menu item's option list. The selected item must then be activated by pressing the key. - The minus key on the keypad is used to change the value of the current item to the previous value.
User Guide www.bull.com Main Menu Table 11: Standard BIOS Features Menu Feature Choices or Display Only Description Logged in as Display only Information only. Displays password level that setup is running: Administrator or User. With no passwords set, Administrator is the default mode. Platform ID Display only Information only. Displays the platform ID. Display only Information only. Displays the BIOS version.
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User Guide www.bull.com Processor Submenu Table 13: Processor Submenu Feature Choices or Display Only Description Processor ID Display only Designation of the CPUID Processor Frequency Display only Frequency at which the processor currently runs. Display only Frequency at which the processors are curently running. Display only Revision of the loaded microcode.
User Guide www.bull.com Table 13: Processor Submenu (Continued) Feature Choices or Display Only Description Interrupt Remapping Enabled Enables or disables Intel VT-d Interrupt Remapping support. It only appears when Intel Virtualization Technology for Directed I/O is enabled.
User Guide www.bull.com Memory Configuration Submenu Table 14: Memory Configuration Submenu Feature Choices or Display Only Description Total Memory Display only Displays the amount of memory available in the system in the form of installed FBDIMMs, in units of MB or GB. Effective Memory Display only Displays the amount of memory available to the operating system in MB or GB.
User Guide www.bull.com Table 14: Memory Configuration Submenu (Continued) Feature Choices or Display Only Memory RAS and Performance Configuration Description Your Setting Configure memory RAS (Reliability, Availability, and Serviceability) and view current memory performance information and settings. Select to configure the memory RAS and performance. This takes the user to a different screen DIMM_XY Displays the state of each DIMM socket present on the board.
User Guide www.bull.com Table 15: Memory RAS and Performance Configuration (Continued) Feature Choices or Display Only Description Select Memory RS Configuration Maximumum Performance Available modes depend on the current memory population. Only available if Mirroring or Sparing are possible. Mirroring Sparing Maximum Performance Optimizes system performance. Mirroring - Optimizes reliability by using half of physical memory as a backup.
User Guide www.bull.com SATA Controller Configuration Submenu Table 16: SATA Controller Configuration Submenu Feature Choices or Display Only Description Intel Entry SAS RAID Module Enabled Enables or disables the Intel(R) SAS Entry RAID Module. Unavailable if the SAS Module (AXX4SASMOD) is not present.
User Guide www.bull.com Serial Port Configuration Table 17: Serial Ports Configuration Submenu Feature Choices or Display Only Description SERIAL A Enable Enabled Enables or disables the serial Port A. Disabled Address 3F8h Your Setting Selects the base I/O address for the serial Port A. 2F8h 3E8h 2E8h IRQ 3 Selects the Interrupt Request line for the serial Port A. 4 SERIAL B Enable Enabled Disabled Address 3F8h Enables or disables the serial Port B.
User Guide www.bull.com Table 18: USB Configuration Submenu (Continued) Feature Choices or Display Only Description Make USB Devices Non-Bootable Enabled Excludes USB in Boot Table. Disabled Enabled - This removes all USB Mass Storage devices as Boot options. Disabled - This allows all USB Mass Storage devices as Boot options. Device Reset Timeout 10s 20s Defines the USB mass storage device Start Unit command timeout.
User Guide www.bull.com PCI Configuration Submenu Table 19: PCI Configuration Submenu Feature Choices or Display Only Description Maximize Memory below 4GB Enabled Disabled When enabled, the BIOS maximizes usage of memory below 4 GB for OS without PAE by limiting PCIE Extended Configuration Space to 64 buses. Memory Mapped I/O above 4GB Enabled Disabled Enables or disables memory mapped I/O of 64-bit PCI devices to 4 GB or greater address space.
User Guide www.bull.com Table 20: System Acoustic and Performance Configuration Submenu Feature Choices or Display Only Description Set Throttling Mode Auto [Auto] – Auto Throttling mode. CLTT [CLTT] – Closed Loop Thermal Throttling Mode. OLTT [OLTT] – Open Loop Thermal Throttling Mode. Note: The OLTT option is shown only for informational purposes. If the user selects OLTT, the system overrides that selection if it can support CLTT.
User Guide www.bull.com Security Menu Table 12: Security Menu Feature Choices or Display Only Description Administrator Password Status Installed Indicates whether the administrator password is set (display only). User Password Status Set Set Administrator Password Up to 7 alphanumeric characters Not Installed Not Installed Indicates whether the user password is set (display only). Press Enter to display the supervisor password entry screen.
User Guide www.bull.com Table 12: Security Menu (Continued) Feature Choices or Display Only Description TPM State Enabled and Activated Information only. Shows the current TPM device state. Enabled and Deactivated A disabled TPM device does not execute commands that use the TPM functions and TPM security operations are not available.
User Guide www.bull.com Server Management Menu Table 13: Server Management Menu Feature Choices or Display Only Description Assert NMI on SERR Enabled Disabled When Enabled, on SERR, generate an NMI and log an error. Note: [Enabled] must be selected for the Assert NMI on PERR setup option to be visible. Assert NMI on PERR Enabled Disabled (Displayed only when Assert NMI on SERR is Enabled.) When Enabled, on PERR, generate an NMI and log an error.
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User Guide www.bull.com Console Redirection Submenu Table 14: Console Redirection submenu Feature Choices or Display Only Description Console redirection Disabled Enables and disables the ability of the system to redirect screen data across serial connection. Serial Port A Your Setting Serial Port B Flow Control None RTS/CTS Flow control is the handshake protocol. Setting must match the remote terminal application. [None] - Configure for no flow control.
User Guide www.bull.com Boot Options Menu Table 16: Boot Options Menu Feature Choices or Display Only Description Boot Timeout 0 - 65535 Sets the default timeout value before system boot. The 656535 value will disable the timeout completely. After entering the preferred timeout value, press the Enter key to register that timeout value to the system. These settings are in seconds. Boot Option #N List of the boot devices Sets the system boot order.
User Guide www.bull.com Table 16: Boot Options Menu (Continued) Feature Choices or Display Only Description Use Legacy Video for EFI OS Enabled If enabled, the BIOS will use the legacy video ROM instead of the EFI video ROM. Disabled Only appears when EFI Optimized Boot is enabled. Boot Option Retry Enabled Disabled USB Boot Priority Enabled Disabled When set to Enabled, continually retries NON-EFI based boot options without waiting for user input.
User Guide www.bull.com Table 17: Add New Boot Options Submenu Feature Choices or Display only Description Add boo option label Create the label for the new boot option Select File System Select one file system from the list Path for boot option Enter the path to boot option in the format: \path\filename.
User Guide www.bull.com Table 21: Network Device Order Submenu Feature Choices or Display only Description Network Device #1 Set system boot order by selecting the boot option for this position. Network Device #2 Set system boot order by selecting the boot option for this position. Your setting Table 22: BEV Device Order Submenu Feature Choices or Display only Description BEV Device #1 Set system boot order by selecting the boot option for this position.
User Guide www.bull.com Boot Manager Menu Table 23: Boot Manager Feature Internal EFI Shell Choices or Display Only Description Select this option to boot now. Note: This list is not the system boot option order. Use the Boot Options menu to view and configure the system boot option order. Boot Device #x Select this option to boot now. Note: This list is not the system boot option order. Use the Boot Options menu to view and configure the system boot option order.
User Guide www.bull.com Error Manager Menu The Error Manager Menu displays any errors encountered during POST.
User Guide www.bull.com EXit Menu You can make the following exit selections on the Main Menu. Select an option using the up or down arrow keys, then press to execute the option. You must select one of the items from the menu or menu bar to exit. Table 24: Exit Menu Choices Description Save Changes and Exit Exits after writing all modified Setup item values to NVRAM. F10 key can be used for this operation.
User Guide www.bull.com Updating the BIOS The update utility allows you to update the BIOS stored in the flash memory. The code and data in the update file include the following: ■ On-board system BIOS, including the recovery code, BIOS Setup Utility, and strings. ■ On-board video BIOS, and other option ROMs for devices embedded on the server board. Recording the Current BIOS Settings 1. Boot the computer and press when you see the message: Press Key if you want to run SETUP 2.
User Guide www.bull.com How to Identify BIOS Revision Level To identify your system's current BIOS revision level, perform the following procedure: 1. Power-on or reboot the system. “Press to enter SETUP” is displayed. 2. Press F2. 3. In the Main menu, check the value that appears in the BIOS Version field.
User Guide www.bull.com Recovering BIOS If at any point in time the BIOS appears to malfunction, clear the CMOS to return to a default configuration. If this does not help, process with the BIOS recovery as described below. 1. Remove the BIOS jumper. 2. Update the BIOS. 3. Power off the server. 4. Remove the A/C power. 5. Replace the jumper to the Normal position (1-2). 6. Plug in AC power. 7. Wait for thirty seconds and power on.
User Guide www.bull.com T840 E2 Specifications Table 25: T840 E2 Specifications Item Description Cabinet design Tower or Rack (with optional conversion kit) Chipset Intel® Tylersburg 24D I/O Controller Hub (IOH) Intel ® I/O Controller Hub 10 RAID (ICH10R) ServerEngines* LLC Pilot II BMC controller (Integrated BMC) CPU Type Intel® Xeon® Nehalem-EP processors with Intel® QuickPath Interconnect and Integrated Memory controllers.
User Guide www.bull.com Table 25: T840 E2 Specifications (Continued) Item LAN Description 82574LGbE PCI Express* Network Controller connects to the Gen2 x1 interface on the Intel® Tylersburg IOH. 82567 Gigabit Network Connection that connects to the Gigabit LAN. Connect Interface / LAN Connect Interface on the Intel® ICH10R 10/100/1000 Base-TX 2 Interfaces through RJ-45 connectors with integrated magnetics. Link and Speed LEDs on the RJ-45 Connector.
User Guide www.bull.com T840 E2 Equipment Log Use this equipment log form to record pertinent information about your system. You will need some of this information to run the System Setup Utility. Be sure to update the equipment log when you add options. Record the model and serial numbers of the system components, dates of component removal or replacement, and the name of the vendor from whom the component was purchased.
User Guide www.bull.com Hardware Main Unit Model name Serial No. Date installed #1 Clock Serial No. Date installed #2 Clock Serial No. Date installed #1 Size Serial No. Date installed #2 Size Serial No. Date installed #3 Size Serial No. Date installed #4 Size Serial No. Date installed #5 Size Serial No. Date installed #6 Size Serial No. Date installed #7 Size Serial No. Date installed #8 Size Serial No. Date installed Type Model name Serial No.
User Guide www.bull.com Type number #6 Type Serial No. Capacity Date installed Type number Fixed SATA Hard Disks #1 Type Serial No. Capacity Date installed Type number #2 Type Serial No. Capacity Date installed Type number #3 Type Serial No. Capacity Date installed Type number #4 Type Serial No. Capacity Date installed Type number #5 Type Serial No. Capacity Date installed Type number #6 Type Serial No. Capacity Date installed Type number Type number 5.
User Guide www.bull.com PCI Slot Model name Serial No. Date installed PCI-E 4x Slot Model name Serial No. Date installed PCI-E 8x Slot Model name Serial No. Date installed PCI-E 8x Slot Model name Serial No. Date installed PCI-E 8x Slot Model name Serial No. Date installed Printer Model name Serial No. Manufacturer Date installed External USB Device 1 Model name Serial No. Manufacturer Date installed External USB Device 2 Model name Serial No.
User Guide www.bull.com External Serial Device 1 Model name Serial No.
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