User`s guide

8-18 Troubleshooting

The keyboard or mouse fails to operate:

 Is the cable properly connected?

→ You must use the provided keyboard/mouse branch cable (Y cable) for this server. Make sure that the

provided cable is connected to the correct connector on the rear of the server.

→ The keyboard or mouse does not operate if it is connected when the server is powered (not applicable to USB

devices). Power of the server first and connect it properly.

 Is BIOS configuration correct?

→ The keyboard and mouse may be disabled with the BIOS SETUP utility of the server. Check the settings with

the BIOS SETUP utility.

 Are the server drivers installed?

→ Refer to the manual that comes with your OS to check that the keyboard and mouse drivers are installed.

(These drivers are installed along with the OS.) Some OS's allow you to change the keyboard and mouse

settings. Refer to manual that comes with your OS to check that the keyboard and mouse settings are correct.

Fail to access to the disc:

 Is the disc properly set in the optical disk drive tray?

→ The tray is provided with a holder to secure the disc. Make sure that the disc is placed properly in the holder.

 Is the disc applicable to the server?

→ The disc for Macintosh is not available for use.

 Is the CD/FDD bay installed correctly?

→ Reinstall the CD/FDD bay (see Chapter 9).

→

Correct disc inserted but the message like the following is displayed:

The CD-ROM is not inserted or the wrong CD-ROM is inserted.

Please insert the correct CD-ROM.

 Is the data side of the disc dirty or scratched?

→ Take the disc out of the optical disk drive, confirm that it is not dirty or scratched, reset and click [OK].