User`s guide

5-20
User's Guide
Configuring Autocalls
The Autocall feature is part of the BULL Remote Maintenance contract. It is used to
automatically route system events to the Remote Maintenance Center. Full details are given in
the BULL Remote Maintenance Guide.
If your maintenance contract includes the Autocall feature, configure Autocall parameters as
follows:
3. Click Configuration Tasks → Autocalls. The Autocalls configuration page opens.
Figure 97. Autocalls Channel Settings control pane
4. Select the Enable Autocalls checkbox.
5. Select the Send Heartbeat checkbox and enter a value "in days" for the autocall channel
control in the Period box. Recommended value = 1.
6. Select the autocall dispatch mode :
- Local dispatch mode (default mode) sends autocalls to the local target directory
indicated under Local Settings,
- FTP dispatch mode sends autocalls to the server indicated under FTP Settings.
7. If Local dispatch mode (default mode) is selected, complete the Local Settings field with the
following information:
Field
Explanation Value
Local target directory Default GTS directory used to store autocalls. c:\gts\session