User`s guide

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User's Guide
5. Click Build Action Request package to collect, compress and download files.
6. Transfer the ZIP file to the BULL Remote Maintenance Center for analysis.
Creating a Custom Package
PAM software allows you to collect one or more selected files from the PAM Site Data
Directory via the Custom Package tool. Once collected, files are compressed to ZIP format.
This option allows you to precisely select the files you want to collect and download for
analysis.
To create a Custom Package:
1. From the PAM Tree pane, click Downloads to open the Control pane.
Figure 94. Custom Package control pane
2. Select the Custom Package tab and enter the Custom Package reference.
3. Click Add to select the PAM Site Data files to be included in the package.