User`s guide

4-53
Monitoring the Server
Creating a Filtered Action Request Package
Important:
To ensure the consistency of Action Request Package contents, you are advised to only use
filtering options if specifically required.
1. From the PAM Tree pane, click Downloads to open the Control pane.
2. Select the AR Package tab and enter the Action Request reference given by the Customer
Support Center.
3. Click Show Details to display filtering options.
Filterable File Types Action Dates
Current Files
Windows Event Log: Applica-
tion
These files are selected by
default.
All current Windows Event
Windows Event Log: Security
default.
If you do not want to in-
clude these files, deselect
All current Windows Event
Log files.
Windows Event Log: System
If you do not want to in-
clude these files, deselect
the corresponding check-
Log files.
Current History Files
the corresponding check-
boxes.
All history files in the PAM
Site Directory.
Archived Files
Archived History Files
These files are selected by
default.
If you do not want to in-
Default dates:
Today + 3 preceding
days.
Logs
default.
If you do not want to in-
clude these files, deselect
the corresponding check-
Today + 3 preceding
days.
Enter new From / To dates
to include archives outside
Error Reports
clude these files, deselect
the corresponding check-
boxes.
Enter new From / To dates
to include archives outside
the default dates.
Figure 93. Action Request Package details
4. Clear filterable checkboxes as required and/or change archive collection dates.