User`s guide

4-1
Monitoring the Server
Chapter 4. Monitoring the Server
This chapter explains how, as Customer Administrator, you can supervise server operation
and how as Customer Administrator and/or Operator you can view and manage PAM
Messages, Histories, Archives and Fault Lists. It includes the following topics:
• Introducing PAM Monitoring Tools, on page 4-2
• Using the Hardware Search Engine, on page 4-10
• Viewing PAM Web Site User Information, on page 4-12
• Viewing PAM Version Information, on page 4-13
• Viewing Server Hardware Status, on page 4-14
• Displaying Detailed Hardware Information, on page 4-15
• Excluding / Including Hardware Elements, on page 4-23
• Excluding / Including Clocks, SPS, XSP Links and Sidebands, on page 4-27
• Managing PAM Messages, Histories, Archives and Fault Lists, on page 4-31
• Viewing, Archiving and Deleting History Files, on page 4-36
• What to Do if an Incident Occurs, on page 4-42
• Creating an Action Request Package, on page 4-51
• Creating a Custom Package, on page 4-54
Note:
Customer Administrators and Customer Operators are respectively advised to consult the
Administrator's Memorandum, on page xxv or the Operator's Memorandum, on page xxvii
for a detailed summary of the everyday tasks they will perform.
For further information about user accounts and passwords, see Setting up PAP Unit Users,
on page 5-17.