User`s guide

3-43
Managing Domains
Dealing with Incidents
When you open the incident Help File, you may be requested to contact your Customer
Service Engineer or perform straightforward checks and actions:
Checking POST Codes
If you are requested to check POST Codes, see Viewing Domain BIOS Info, on page 3-33.
Checking Hardware Exclusion Status
If you are requested to check hardware exclusion status, see Excluding / Including Hardware
Elements, on page 4-23.
Checking Hardware Connections
If you are requested to check hardware connections, manually and visually ensure that all
cables are correctly inserted in their corresponding hardware ports. See Cabling
Guide, 86 A1 34ER.
Rebooting Maestro / Resetting the PMB
If you are requested to reboot Maestro or to reset the PMB, see Checking, Testing, and
Resetting the PMB , on page 4-49.
Rebooting the PAP Application
If you are requested to reboot the PAP application:
1. From the Microsoft Windows home page, click Start -> Programs -> Administrative Tools
-> Component Services.
2. From Component Services, click Console Root -> Component Services -> Computers -> My
Computer -> COM+ Applications -> PAP.
3. Right click PAP to open the shortcut menu. Click Shutdown.
4. Activate the required PAM version to reboot the PAP application. See Deploying a PAM
Release, on page 5-23 and Activating a PAM Version, on page 5-24.
Powering OFF/ON the Domain
If you are requested to Power OFF/ON or Force Power OFF a domain, ensure that you have
saved data and closed open applications. See Powering ON a Domain, on page 3-14,
Powering OFF a Domain, on page 3-18, and Forcing a Domain Power OFF, on page 3-21.
Resetting a Domain
If you are requested to Reset a domain, see Manually Resetting a Domain, on page 3-25.
Performing a Domain Memory Dump
If you are requested to perform a domain memory Dump, see Performing a Domain Memory
Dump, on page 3-24.
Turning the Site Breaker Off
The server is not equipped with a physical power button and can only be completely
powered down by turning the site breaker off.