User`s guide

3-42
User's Guide
What To Do if an Incident Occurs
When an incident occurs during a domain Power ON / Power OFF / Force Power OFF /
Reset sequence, a message is displayed in the Domain Status panel and a trace is recorded
in the Domain POWER Logs. Table 17 indicates the messages that may be displayed during
an incorrect power sequence.
SEQUENCE
ERROR / INFORMATION MESSAGE
POWERING ON FAILED
POWERING ON
TIMEOUT DURING POWER ON
POWERING ON
POWERING ON SUSPENDED
DOMAIN HALTED
POWERED ON - LOADING BIOS
RECOVERING BIOS
POWERED ON - LOADING BIOS
BIOS LOADING TIMEOUT
BIOS READY - STARTING EFI TIMEOUT DURING START EFI
POWERING DOWN
POWER DOWN FAILED
POWERING DOWN
TIMEOUT DURING POWER DOWN
Table 17. Domain power sequence error messages
PAM software also informs connected and non-connected users via:
• the PAM Web interface (Status Pane and/or User History files),
• e-mail (users with an appropriate Event Message subscription),
• an autocall to the Bull Service Center (according to your maintenance contract) for
analysis and implementation of the necessary corrective or preventive maintenance
measures, where applicable.
As Customer Administrator, you have access to the System History files and associated Help
Files. As Customer Operator, you have access to the User History and/or Web Event
Messages, and associated Help Files, pre-configured by your Customer Administrator.
You will find all the advice you need in the Help Files associated with the System / User
History and Web Event Messages you are authorized to view.
Whether you open a Web Event Message or a System / User History file, the resulting
display and utilities are the same. See Viewing and Managing PAM Event Messages and
History Files, on page 4-31.
Note:
All incidents are systematically logged in the System History files, which you can view as
Customer Administrator at any time.