Installation guide

3-12
Installation Guide
PAM Software
Problem Possible Cause Solution
Microsoft Internet Explorer 6
does not connect to the
PAM Web site.
The Maintenance LAN connection is
incorrectly configured.
Check maintenance LAN settings.
Configure or reconfigure if necessary:
IP address: 10.10.240.240
Subnet mask: 255.255.0.0
No DNS
No WINS
Refer to the Microsoft Windows
documentation for further information.
The server presence status
bar is RED, indicating that
the CSS Module has not
been detected.
The PMB is not connected or is
incorrectly connected to the PAP
unit.
1. Check the PMB to PAP unit internal
network cable connection. Connect or
reconnect the PMB to the PAP unit.
2. Check PAP unit network connection
configuration. From the PAP Windows
desktop, click Start → Settings →
Network and Dial–up Connection.
3. Click the Command Prompt icon in the
Windows Task Bar.
4. Enter IPCONFIG to check IP address
configuration.
5. If the local PAP address: 10.10.240.240
does NOT appear in the the table, check
that the PAP is not configured as a DNS
server.
6. Check that PMB code wheel position has
not been changed. Default position : 0/0.
7. Check PMB LED status. See
Maintenance and Service
Guide, 86 A7 90EF.
8. Reset the PMB by pressing the Reset
button on the front of the PMB. See
Maintenance and Service
Guide, 86 A7 90EF.