Installation guide

3-11
Troubleshooting
Operating System
Problem Possible Cause Solution
Microsoft Windows / Linux
does not start.
Incorrect EFI boot option.
See Maintenance and Service
Guide, 86 A7 90EF.
Microsoft Windows / Linux
does not respond.
Program run error. Reboot the server.
The server does not boot. System disks are incorrectly inserted
in the disk rack.
Check system disk status LEDs. If the status
LEDs are not green, reinsert system disks.
The server does not power
down (an activated domain
cannot be powered down).
Domain Operating System power
management settings do not allow
PAM software to power down the
domain.
Check domain Operating System power
management settings and change if required.
See User’s Guide, 86 A1 89EF.
The domain Operating System is not
responding.
Click Force Power OFF to shut down the
domain Operating System.