Installation guide

3-6
Installation Guide
KVM Switch
Problem Possible Cause Solution
The green status / channel
LEDs on the front of the
KVM unit are not alight.
The KVM unit is not powered up. Check the power button on the rear of the
KVM unit. Turn to ON (I).
KVM unit are not alight.
The KVM unit power cable is not
connected or is incorrectly
connected to the PDU.
Check the KVM unit power cable connection.
Connect or reconnect the power cable to the
PDU.
The PDU power cable is not
connected or is incorrectly
connected to the AC outlet.
Check the PDU power cable connection.
Connect or reconnect the power cable to the
AC outlet.
The PDU circuit breaker is not ON. Check the PDU circuit breaker and turn ON if
required.
The AC outlet is faulty. Try another AC outlet.
The AC source is missing.
Call the site electrician to check the AC
source.
The AC power cable is faulty. Check the AC power cable for faults. Replace
the faulty cable.
The status LED on the front
of the KVM unit is RED.
Internal unit failure.
Replace the KVM.
The KVM cannot be
accessed or switched.
The KVM unit is in secure mode
(lock symbol on OSD screen).
If the KVM has been configured to the secure
mode, enter the password at the prompt.
Refer to the manufacturer’s documentation for
further information.
An internal cable is faulty. Check internal cables for faults. Replace the
faulty cable.