Installation guide

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Installation Guide
Testing Network Connections
Network connections to the PAP unit and to the Bull NovaScale Server can be tested from a
remote workstation connected to the same network by launching a PING command.
Windows[ Workstation
1. Click Start → Run and enter cmd.
2. Enter ping <IP_address>, (where <IP_address> is the IP address of the PAP unit or
NovaScale 5080/5160 Server).
Linux[ Workstation
1. Open a Shell command window.
2. Enter ping <IP_address>, (where <IP_address> is the IP address of the PAP unit or
Bull NovaScale Server).
Note:
If the PAP unit or Bull NovaScale Server does not reply to the PING command, check
network connections and configuration:
– IP address,
– DHCP,
– Network mask,
– Network card driver.
Testing Autocalls
If the Customer’s maintenance contract includes the Autocall feature, check the network
connection between the PAP unit and the Remote Maintenance Center as follows:
1. From the PAP unit, click Start → Run.
2. Enter ping 123.145.167.189 (where 123.145.167.189 is the IP address of the Remote
Maintenance Center).
Check the connection between the PAP unit and the Remote Maintenance Center FTP
Server as follows:
1. From the PAP unit, click Start → Run.
2. Enter ftp 123.145.167.189.
3. When requested, enter your User Name and Password.
4. Enter cd / → dir.
5. Accepted or Rejected is displayed.
Completing the PAM Installation Intervention Report
Once system operation has been checked, an Installation Intervention Report must be
completed. If the Customer’s maintenance contract includes the Autocall feature, this report
will be transferred to the Remote Maintenance Center.
1. From the PAM home page, click Servicing Tools → Intervention Report.
2. Complete the Intervention Report.
3. Click Send to transfer the Intervention Report to the Remote Maintenance Center.
Note:
If the Customer’s maintenance contract does not include the Autocall feature, manually
complete the Installation Work Order.