Bull NovaScale 5000 Series Installation Guide ORDER REFERENCE 86 A1 88EF 02
Bull NovaScale 5000 Series Installation Guide Hardware February 2004 BULL CEDOC 357 AVENUE PATTON B.P.
The following copyright notice protects this book under the Copyright laws of the United States of America and other countries which prohibit such actions as, but not limited to, copying, distributing, modifying, and making derivative works. Copyright Bull S.A. 2003, 2004 Printed in France Suggestions and criticisms concerning the form, content, and presentation of this book are invited. A form is provided at the end of this book for this purpose.
Table of Contents Regulatory Specifications and Disclaimers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Definition of Safety Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Laser Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 2. Setup Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Checking PMB Code Wheels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Checking Server Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accessing Server Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting up the Console Drawer . . . . .
Chapter 3. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Server Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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List of Figures Figure 1. Figure 2. Figure 3. Figure 4. Figure 5. Figure 6. Figure 7. Figure 8. Figure 9. Figure 10. Figure 11. Figure 12. Figure 13. Figure 14. Figure 15. Figure 16. Figure 17. Figure 18. Figure 19. Figure 20. Figure 21. Figure 22. Figure 23. Figure 24. Figure 25. Figure 26. Figure 27. Figure 28. Figure 29. Figure 30. Figure 31. Figure 32. Figure 33. Figure 34. Figure 35. Figure 36. Figure 37. Figure 38. Figure 39. Figure 40. Figure 41. Figure 42. Figure 43. Figure 44. Figure 45. Figure 46.
Figure 47. Figure 48. Figure 49. Figure 50. Figure 51. Figure 52. Figure 53. Figure 54. Figure 55. Figure 56. Figure 57. Figure 58. Figure 59. Figure 60. Figure 61. Figure 62. Figure 63. Figure 64. Figure 65. Figure 66. Figure 67. Figure 68. Figure 69. Figure 70. Figure 71. Figure 72. Figure 73. Figure 74. Figure 75. Figure 76. Figure 77. Figure 78. Figure 79. Figure 80. Figure 81. Figure 82. Status pane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Regulatory Specifications and Disclaimers Declaration of the Manufacturer or Importer We hereby certify that this product is in compliance with European Union EMC Directive 89/336/EEC, using standards EN55022 (Class A) and EN55024 and Low Voltage Directive 73/23/EEC, using standard EN60950. The product has been marked with the CE Mark to illustrate its compliance.
Federal Communications Commission (FCC) Statement Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Definition of Safety Notices DANGER A Danger notice indicates the presence of a hazard that has the potential of causing death or serious personal injury. CAUTION: A Caution notice indicates the presence of a hazard that has the potential of causing moderate or minor personal injury. Warning: A Warning notice indicates an action that could cause damage to a program, device, system, or data.
Laser Safety Information The optical drive in this system unit is a classified as a Class 1 level Laser product. The optical drive has a label that identifies its classification. The optical drive in this system unit is certified in the U.S. to conform to the requirements of the Department of Health and Human Services 21 Code of Federal Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser products.
Environmental Standards Climatic and Atmospheric Specifications Bull NovaScale Servers comply with standards: • • • • • • IEC 60068.2.1 IEC 60068.2.2 IEC 60068.2.
• • • • ISO 2041 ISO 5348 ISO 5344 ISO 8626 Operating Mode (on levelers) • Sinusoidal vibrations: – Duration: 1 sweep, 1 octave/mn – 5 – 16 Hz range: 0.25 mm peak – 16 –200 Hz range: 0.25 g peak • Random excitation: – Duration: 15 mn – Frequency: 5 – 200 Hz – Spectral density: 1.5x10–4 g /Hz – Root mean square acceleration: 0.17g RMS Non–operating Mode (on castors) • Sweep sine: – Duration: 1 sweep, 1 octave/mn – 5 – 16 Hz range: 0.25 mm peak – 16 – 200 Hz range: 0.
Operating LwAd Acoustical Power • 7.
Overview Intended Readers This guide is intended for use by qualified personnel in charge of setting up and starting Bull NovaScale 5000 Series servers for the first time. Chapter 1. Delivery describes server features and explains delivery unpacking and inspection procedures. Chapter 2. Setup Procedure explains the procedures required to set up and start the server for the first time. Chapter 3. Troubleshooting explains what to do if a problem occurs during installation. Appendix A.
Installation Flowchart This flowchart summarizes main installation and setup procedures. Unpacking the Server Inspect server packing, unpack and unload the cabinet and accessories, and store packing items. Installing and Securing the Cabinet Position the cabinet, secure into place, and remove shipping brackets. Inspecting the Server Check that the server is not damaged and is compliant with the Purchase Order.
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Chapter 1. Delivery This chapter explains delivery unpacking and inspection procedures for Bull NovaScale 5000 Series servers.
Introduction The NovaScale 5080/5160 Server is delivered rack–mounted and pre–cabled in one 19” / 36U cabinet. Figure 1. Server cabinet Site preparation must be completed by the pre–arranged delivery date. Any delay due to non–completion of the site by the pre–arranged date will be considered as the Customer’s responsibility. The server is delivered 24 hours in advance of the scheduled installation date.
200 cm (78.7 in) 130 cm 122 cm 50 cm (51.2 in) (48 in) (19.7 in) 100 cm (39.4 in) Pallet 80 cm (31.5 in) Rails Cabinet ↑ 65 cm (25.6 in) ↓ 113 cm 100 cm (39.4 in) Figure 2. (44.5 in) Required unpacking area Warning: To avoid condensation and incorrect handling, the server must be removed from its packing by authorized Service personnel ONLY, on the scheduled installation date.
Unpacking the Server Warning: The cabinet must not be unpacked before it has reached room temperature (24 hours in the Computer Room). Inspecting Cabinet Packing Before unpacking, check the indicators on the 2 shockwatch and 4 tiltwatch labels, positioned as follows on the packing: Shockwatch labels • 1 on the front cover, • 1 on the rear cover.
Removing Cabinet Packing Tools Required: • Cutter • 27 mm wrench • 17 mm hex wrench Figure 4. Removing the top, front, and rear covers 1. Cut the plastic straps with the cutter. 2. Remove the top cover. 3. Remove the rear and front covers by opening the plastic fasteners. 4. Remove the stretch film / condensation barrier packing retaining the loading / unloading rails and ramp. 5. Unfasten and remove the stoppers surrounding the cabinet.
Inspecting the Cabinet A preliminary visual inspection must be performed once the server has been unpacked and before unloading the cabinet from the pallet. CAUTION: If the inspection indicates an unacceptable safety condition, the condition must be corrected before powering up the server. 1. Check that the server delivered is compliant with the Purchase Order. 2. Check covers and doors for sharp edges, damage or alterations. 3. Check the correct fit of covers and doors. 4. Open the front and rear doors.
Unloading the Cabinet Important: To ensure safe handling, doors and side covers must be removed before unloading the cabinet from the pallet. See Removing the Front Door, on page 1-15, Removing the Rear Door, on page 1-17, and Removing Side Covers, on page 1-19. Installing the Unloading Rail / Ramp Assembly Tools Required: • 17 mm hex wrench 1. Remove the rail fixtures from their packing. A B C Figure 5. Rail / ramp assembly 2.
Figure 6. Assembling / installing unloading rails 5. Manually check that the pallet / rail / ramp assembly is secure. Removing Cabinet Shipping Brackets Yellow shipping brackets are used to secure cabinet flanges to the pallet during transport. These brackets must be removed before unloading the cabinet. Tools Required: • 27 mm hex wrench • 17 mm hex wrench 1. Lower the four jacking screws with the 27 mm hex wrench. Figure 7. Lowering cabinet jacking screws 2.
4. Remove the left shipping bracket and store in a safe place. Figure 8. Removing cabinet shipping brackets 5. Repeat steps 3 and 4 for the right shipping bracket. 6. Position the four cabinet wheels so that they are facing the rear of the cabinet. Figure 9.
7. Raise the four jacking screws with the 27 mm hex wrench. Figure 10. Cabinet jacking screws and retaining brackets 8. Carefully unload the cabinet from the pallet by rolling it slowly down the rail / ramp assembly. Figure 11. Unloading the cabinet 9. Roll the cabinet to the location indicated on the Customer’s floor plan. Storing Packing Items All packing items are to be stored in an ancillary room for re–use in the event of relocation or shipping.
Installing and Securing the Cabinet Tools Required: • 27 mm hex wrench • 8 mm hex wrench 1. Check required service clearance at the rear, front and sides of the server. For further information, refer to the Site Preparation Guide, 86 A1 87EF. rear door 100 cm (39.4 in) Main Cabinet 113 cm (44.5 in) 100 cm (39.4 in) 100 cm (39.4 in) 65 cm (25.6 in) 180° left/right opening front door 150 cm (59 in) Figure 12. Server cabinet service clearance rear doors 100 cm (39.4 in) 113 cm (44.5 in) 100 cm (39.
Important: The front door opens flush with the front of the cabinet (180_ opening angle) and may be fitted on either side of the cabinet frame, according to site requirements. Full access to the cabinet is mandatory for maintenance. Customers are advised to plan ahead and to provide space for extensions. 2. Take care to leave sufficient access to raised floor cable cut–outs. REAR 65 cm (25.6 in) < 65 cm (25.
Removing CSS Module Shipping Brackets Each Bull NovaScale Server CSS module is equipped with five yellow shipping brackets at the rear of the cabinet. Once the server has been installed and correctly secured, all shipping brackets must be removed. Yellow Shipping Brackets Figure 16. Removing CSS module shipping brackets – rear 1. Loosen and remove the 4 shipping brackets on either side of the CSS module / cabinet with the 8 mm hex wrench. 2.
Inspecting Internal Components and Cabling The server is delivered pre–tested, pre–cabled, and ready for use. A general preliminary visual inspection was carried out before unloading the cabinet from the pallet. Now that the cabinet has been secured into place in the Computer Room, a thorough visual inspection of internal components and cabling should be carried out before refitting side covers and doors.
Removing the Front Door Tools Required: • Cabinet key Figure 17. Removing the front door 1. Unlock the front door with the key, pull the handle forwards and upwards to disengage the lock. 2. Open the front door until it is at a right angle with the front of the cabinet. 3. Firmly grip either side of the door and lift to remove from the hinges (1). 4. Pull the door away from the front of the cabinet (2) and store in a safe place.
Refitting the Front Door Tools Required: • Cabinet key Figure 18. Refitting the front door 1. Firmly grip either side of the door and place at a right angle with the front of the cabinet. 2. Carefully lower the door onto the cabinet hinges. 3. Close the door and engage the lock by lowering the handle and pushing it back into the recess. 4. Lock the front door with the key.
Removing the Rear Door Tools Required: • None Figure 19. Removing the rear door 1. Open the rear door at an angle of 60° with the rear of the cabinet. 2. Push the tab at the top of the door upwards to release from the top hinge. 3. Gently disengage the top of the door from the top hinge. 4. Grip either side of the door and lift to remove from the hinges (1). 5. Pull the door away from the rear of the cabinet (2) and store in a safe place.
Refitting the Rear Door Tools Required: • None Figure 20. Refitting the rear door 1. Firmly grip either side of the door and hook carefully onto the bottom hinge. 2. Push the tab at the top of the door upwards and pull the door onto the top hinge. 3. Ease the tab at the top of the door back into place and close the door.
Removing Side Covers Tools Required: • None Figure 21. Removing side covers 1. Open the rear and front doors. 2. Firmly grip both sides of the side cover. 3. Pull slightly forward (1) and lift to release the side cover from the cabinet fittings (2). 4. Store in a safe place.
Refitting Side Covers Tools Required: • None Figure 22. Refitting side covers 1. Firmly grip both sides of the side cover. 2. Carefully hook the side cover onto the cabinet fittings (1) and lower into place (2). 3. Close the rear and front doors.
Getting to Know the Server Note: Abbreviations and acronyms are documented in the Glossary.
NovaScale 5160 Server The cabinet contains the following components: Front 1 CSS module with midplane, redundant power supply and AC power cable 11 Console drawer with monitor, keyboard and mouse 2 DPS units 12 KVM switch 3 1 or 2 IOB (s) with: 13 1 or two SCSI or FC disk rack(s) with RAID controller(s) and disks 4 IOR 14 PAP unit with CD–ROM drive, FDD and disk(s) 5 LS240 disk drive (optional) 15 PDU with AC power cable 16 Ethernet hub with power bar (FC disk rack) 6 DVD / CD–ROM dr
Server Components Central Subsystem (CSS) Module The CSS Module houses core hardware components. The CSS Module is located at the bottom of the cabinet. 1 MPI (MidPlane) This active board is used to interconnect the QBBs, IOBs and the PMB. 2 SPS fan boxes Each MPI is equipped with two redundant fan boxes for cooling.
Console Drawer The Console Drawer contains the keyboard, monitor and mouse used for local access to the server and to the Platform Administration Processor (PAP) Unit. The Console drawer is located in the center of the cabinet for easy access and comfortable use. • 1 pull–out table top • 1 monitor • 1 QWERTY keyboard and mouse kit • 1 power cable Figure 26.
SR–0812 Disk Rack The SR–0812 SCSI Disk Rack is delivered with four system disks (two RAID#1 and two spare disks) and offers four empty slots for Customer data disks. The Disk Rack is located in the center of the cabinet, above the PAP Unit. 1 OS disks 2 Spare disks 3 Optional data disks • 8 slots • 1 RAID controller card • 4 disks (configuration: 2 in RAID#1 + 2 in pool spare) • 2 power cables (redundant power supply) Figure 28.
SJ–0812 Extension Disk Rack The SJ–0812 Extension Disk Rack offers eight empty slots for Customer data disks. The Extension Disk Rack is located in the center of the cabinet, above the Main Disk Rack. • 8 slots • 2 power cables (redundant power supply) Figure 30. SJ–0812 SCSI extension disk rack features Storeway FDA 1300 Disk Rack The Storeway FDA 1300 Disk Rack is delivered with three system disks (two RAID#1 and one spare disks) and offers 12 empty slots for Customer data disks.
Storeway FDA 2300 Disk Rack The Storeway FDA 2300 Disk Rack is delivered with three system disks (two RAID#1 and one spare disks) and offers 12 empty slots for Customer data disks. The Controller Unit and Disk Unit are located in the center of the cabinet, above the PAP Unit.
Platform Administration Processor (PAP) Unit The PAP unit is linked to the server via the Platform Management Board (PMB). It hosts platform administration software. The PAP unit is located in the center of the cabinet, above the Console Drawer.
Power Distribution Unit (PDU) The PDU supplies mains power to the PAP unit, the Disk Rack, the KVM Switch, and the Monitor. When the server is equipped with a Storeway FDA 1300 / 2300 disk rack, the PDU also supplies mains power to the Hub Power Bar. The PDU is located in the top left part of the cabinet. Front Rear • 6 (8A) sockets (front): – PAP Unit – Disk Rack(s) • 2 (1A) sockets (rear): – Monitor – KVM Switch • 1 (20A) power cable Figure 36.
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Chapter 2. Setup Procedure This chapter explains the procedures required to set up and start the server for the first time.
Checking PMB Code Wheels The PMB links the server to the PAP unit, which displays server status data on the console monitor. The PMB cabinet and CSS module code wheels are set prior to shipping, according to configuration. Configuration NovaScale 5080/5160 Server Table 1. Cabinet Hexadecimal Code (0 to F) CSS Module Hexadecimal Code (0 to F) 0 0 PMB code wheel settings Important: Code wheels may change position during shipping. Check code wheel position before powering up the system. Figure 37.
Checking Server Cabling Important: Cables to external peripherals must NOT be connected before powering up the server for the first time. These cables must only be connected once server operation has been checked. All internal cabinet cables are pre–connected before shipping. However, cables may become loose during shipping and you are advised to check for loose cables before powering up the server. See Appendix C. NovaScale 5080/5160 Server Cabling.
Accessing Server Components Opening the Front Door Tools Required: • Cabinet key Figure 38. Opening the front door 1. Unlock the front door with the key. 2. Pull out the locking mechanism and turn to open. 3. Open the door as required (90° / 180°). Closing the Front Door 1. Close the door. 2. Turn the locking mechanism to close and push back into place. 3. Lock the front door with the key.
Setting up the Console Drawer The server is equipped with an integrated console for local administration and maintenance operations. This console will be required during the installation procedure to configure the server and to check operational status. To set up the system console, proceed as follows: Figure 39. Lowering the console drawer flap 1. Pull out the console drawer and lower the magnetic front flap. Figure 40. Extending the mouse tray 2. Pull on the tab to extend the mouse tray.
Figure 41. Positioning the monitor 3. Manually position the monitor and check that the vacation switch on the right–hand side of the monitor is ON. Figure 42. Console ready for use 4. Install the mouse on the extendable tray, ready for use. Important: The keyboard and mouse connectors, fitted to the rear of the console drawer with velcro retainers, may become loose during shipping. Once the monitor is positioned, manually check keyboard and mouse cable connections.
Closing the Console Drawer 1. Replace the mouse on the pad inside the drawer and push on the tab to replace the mouse tray in its housing. 2. Raise the magnetic front flap. 3. Manually lower the monitor. 4. Press firmly on the tabs on each side of the drawer and push the drawer back into the cabinet. (1) Tab (1 on each side of the drawer) Figure 43.
Mounting Power Supply Cable Sockets CAUTION: To be performed by a certified electrician only. Tools Required • Multimeter • Phillips screwdriver • Velcro fasteners Europe, Japan, Brazil The server is equipped with two 20A AC power cables delivered with ready–mounted IEC 309 plugs and dedicated sockets for connection to the Customer’s power supply cables.
United States of America The server is equipped with two 20A AC power cables delivered with ready–mounted NEMA L6–30P plugs. Figure 45.
PDU Power Cable Socket 1. Check that the power supply cable is not live with the multimeter. 2. Carefully guide the PDU power supply cable (cable with extra 1.5 meter length) through the left–hand cable inlet at the base of the cabinet. 3. Check that the power supply cable is long enough for connection to the PDU. 4. Remove the power socket from the PDU plug. 5. Unscrew the base of the socket (A), insert the cable through the socket base (B), and wire to the socket head, as shown in Figure 46. 6.
(1) Extra 1.5m cable length (2) Power supply cables to be provided by the customer (3) Plenum space Figure 46.
Connecting the Server to the Site Power Supply Important: Do NOT connect external data cables before powering up the server for the first time on the Customer’s premises. The Customer is responsible for ensuring that the electrical network is compliant with the standards set out in the Site Preparation Guide, 86 A1 87EF. CAUTION: Only duly certified electricians may connect the server to the power supply, under the Customer’s responsibility. The server is NOT equipped with a circuit breaker.
Powering Up the Server Once the PDU and CSS module cables have been connected to the power outlets at the base of the cabinet, request the Customer to turn the two site power supply circuit breakers ON in the following order: a. PDU breaker. b. CSS module breaker. The Platform Administration Processor (PAP) unit automatically powers up and boots the Microsoft Windows 2000 Server software.
Checking Server Operation Once the server has been installed and powered up, correct operation must be checked. Important: The server must be fully checked with factory default data. When the server check has been successfully completed, the authorized Customer Service Engineer in charge of installing the system will re–configure the system with Customer data. See Customizing the Server on page 2-21. Warning: The EFI shell can only manage QWERTY keyboards.
To complete installation, you need to open a Customer Administrator and a Support Administrator PAM session. To open a Customer Administrator PAM session: 1. From the Microsoft Windows 2000 Server desktop, double–click the Microsoft Internet Explorer 6 icon (http:///PAM/). 2. When prompted, request the Customer Administrator to enter the default User Name and Password: Customer Administrator User Name Administrator Password administrator The PAM home page appears: Figure 47.
Checking Server Status via PAM The PAM user interface is divided into three areas: a Status pane, a PAM Tree pane, and a Control pane.
PAM Tree Toolbar The PAM Tree toolbar, located at the top of the PAM Tree, is used to refresh, expand, or collapse the tree display. Toolbar Buttons Meaning Refresh /rebuild the PAM Tree to view changes. Expand the complete tree. Collapse the complete tree. Expand selected node. Collapse selected node View the related Help topic. Figure 49. PAM Tree toolbar Note: The PAM Tree pane is refreshed at your request.
Simultaneous Connection Important: Before connecting to PAM from a remote computer, you are advised to disconnect from your local Windows session on the PAP unit by clicking Start → Log Off. As Customer Administrator, you can view the list of PAM users currently logged onto the PAM Web site by clicking Hardware Monitor → PAM Web Site. The Web site version and a list of connected users and session details are displayed in the Control pane. Figure 50.
Powering Up / Down the Server Domain The Bull NovaScale 5000 Series server is designed to operate as a single SMP system and is delivered with one pre–configured domain. When server status has been checked – functional status icon and CSS availability status bar green in the Status pane – the server domain can be powered up. Powering Up the Domain 1. From the PAM Tree, click Domain Manager to open the Control pane.
Powering Down the Domain 1. Shut down the server domain from the Operating System. 2. Toggle the local / integrated console from the server display to the PAP unit display. See Toggling the Local / Integrated Console Display, on page 2-18. Note: If required, the server domain can also be powered OFF from the PAM Domain Manager. If the Operating System is configured to accept a PAM Power OFF command, it will automatically save data, close open applications, and shut down the server domain: 1.
Customizing the Server Once the operational check has been successfully completed, the authorized Customer Service Engineer will customize the server by replacing factory default data with Customer data. A list of the Customer data required for re–configuration by the authorized Customer Service Engineer is given in the Read Me First, 86 A1 53EG booklet delivered with the system 24 hours before the scheduled installation date.
Completing PAP Unit Configuration PAP unit configuration is reserved for Customer Service Engineers. To complete PAP unit configuration: 1. Open a new Microsoft Windows 2000 Server session with the predefined User Name and Password. 2. From the Microsoft Windows 2000 Server desktop, click: Start → Program Files → Platform Administration and Maintenance → PAP Configuration to launch the PAP configuration setup wizard which guides you through the PAP unit configuration procedure (approximately 10 minutes).
Changing the iStorage Manager User Name and Password Storeway FDA 1300 and Storeway FDA 2300 subsystems are delivered with iStorage Manager (iSM) for integrated monitoring and centralized management. The iSM Server / Client utility is installed on the PAP Unit desktop. The Customer can install iSM Client on any standard PC running under Microsoft Windows 2000 Server (2000 or later). Before using iSM, the Customer is advised to replace the factory default User Name and Password.
Connecting the PAP Unit to the Customer’s Enterprise LAN CAUTION: Remote access is a security hazard. Customers are strongly advised to protect their systems with up–to–date protection devices such as virus–prevention programs and firewalls, and to maintain a detailed record of authorized users. Once the PAP unit has been configured for remote use, it can be connected to the Customer’s Enterprise LAN. The PAP unit provides two RJ45 Ethernet ports.
Enabling Remote Access to PAM on the Client Computer The PAM software utility can be accessed from any standard PC running under Microsoft Windows with the Microsoft Internet Explorer 6 (or later) browser installed. To enable remote access to PAM: 1. Check that Microsoft Internet Explorer 6 (or later) and Java VM are installed on the Client computer.
Configuring FTP Parameters for Autocalls If the Customer’s maintenance contract includes the Autocall feature, configure FTP parameters as follows: 1. Navigate to the PAM Web site (http:///pam). See Launching PAM Software, on page 2-14. 2. Click Configuration → Autocalls. 3. Check the Enable Autocalls box. 4. Complete the fields with the following information: Field Explanation Value Server name Remote Maintenance Center server IP address 123.145.167.
Completing Microsoft Windows Setup Before proceeding to complete setup: • Check Regional, Date/Time, and Time Zone settings. • Check that the Customer has supplied the System and Networking data required to complete setup and customize the system. See the Installation Setup Data tables in the Read Me First document supplied on delivery. Note: SCSI Disk Racks Unlock all DATA disks not used by the current Microsoft Windows instance. See Preparing SCSI Disk Racks, on page 2-30.
Completing Linux Setup Before proceeding to complete setup: • Check Regional, Date/Time, and Time Zone settings. • Check that the Customer has supplied the System and Networking data required to complete setup and customize the system. See the Installation Setup Data tables in the Read Me First document supplied on delivery. Note: SCSI Disk Racks Unlock all DATA disks not used by the current Operating System instance. See Preparing SCSI Disk Racks, on page 2-30.
10.Hot plug the data disks removed before launching the setup completion procedure. Once setup is complete, the network is activated. Note: Repeat this procedure for each pre–installed Linux Redhat instance. Linux SuSe SLES–8 Setup is completed via the Yast Control Center administration tool: 1. From the PAP unit enter the factory default User Name and Password: User Name root Password root followed by Enter. 2.
Preparing SCSI Disk Racks Important: Only the system / spare disks used by the current Operating System instance must be accessible. Optional data disk drives must be unlocked, as shown in the following figures. SR–0812 SCSI Disk Rack LEAVE OS Disks LEAVE OS Disks Figure 54.
Connecting the Server to the Enterprise LAN At the Customer’s request, the system can be connected to the Enterprise LAN for remote operation of the Bull NovaScale Server. According to the Customer’s network requirements, the server offers two LAN connection options: – via the IOR (IOB #0) for a 10/100 Mb/s network, – via an optional Gigabit Ethernet PCI adapter (IOB #0) for a 1 Gb/s network. 1. Access IOB #0 from the front of the cabinet. 2.
Testing Network Connections Network connections to the PAP unit and to the Bull NovaScale Server can be tested from a remote workstation connected to the same network by launching a PING command. Windows[ Workstation 1. Click Start → Run and enter cmd. 2. Enter ping , (where is the IP address of the PAP unit or NovaScale 5080/5160 Server). Linux[ Workstation 1. Open a Shell command window. 2.
Chapter 3. Troubleshooting This chapter describes what to do if a problem occurs during installation.
Server Power Problem The server does not power up to standby. The operating system does not boot. Possible Cause Solution The CSS module power cable is not connected or is incorrectly connected to the AC outlet. Check the CSS module power cable connection. Connect or reconnect the power cable to the AC outlet. The AC outlet is faulty. Try another AC outlet. The AC source is missing. Call the site electrician to check the AC source. The AC power cable is faulty.
Mouse Problem The mouse does not move the cursor or there is no cursor on the screen. Possible Cause Solution The mouse signal has not been reset. Press the Control key twice to access the Command Menu. Enter the KVM Command Mode.: Press and hold down the Num Lock key. Press and release the (–) key. Type MR (mouse reset). Press the Enter key to accept and exit the KVM Command Mode. Internal cables are not connected or are incorrectly connected to their dedicated ports.
Keyboard Problem The keyboard does not function. 3-4 Installation Guide Possible Cause Solution The KVM switch power button is not set to ON. Check the power button on the rear of the KVM switch. Set to ON (I). Internal cables are not connected or are incorrectly connected to their dedicated ports. Check internal cable connections: – Keyboard to KVM, – KVM to PAP, – IOR to KVM Connect or reconnect cables to their dedicated ports.
Monitor Problem The monitor does not power up (the status LED on the monitor is not alight). The status LED on the monitor is alight but there is no display on the screen. Possible Cause Solution The monitor power button is not set to ON. Check that the power button on the front of the monitor is ON. Check that the vacation switch on the right–hand side of the monitor is ON. Turn the power button / vaction switch ON. The monitor power cable is not connected or is incorrectly connected to the PDU.
KVM Switch Problem The green status / channel LEDs on the front of the KVM unit are not alight. Possible Cause Solution The KVM unit is not powered up. Check the power button on the rear of the KVM unit. Turn to ON (I). The KVM unit power cable is not connected or is incorrectly connected to the PDU. Check the KVM unit power cable connection. Connect or reconnect the power cable to the PDU. The PDU power cable is not connected or is incorrectly connected to the AC outlet.
PAP Unit Problem Possible Cause Solution The PAP unit does not power up (the status LED on the PAP unit is not alight). The PAP unit power switch is not set to ON. Press the power button on the front of the PAP unit . BIOS settings are incorrect. Press F2 during the power–on sequence to enter BIOS Setup. 1. Set the “After Power Failure” parameter to “Power ON”. 2. Save Settings and Exit. The PAP unit power cable is not connected or is incorrectly connected to the PDU.
Disk Rack Problem The disk rack does not power up (the power on and power status LEDs on the disk rack are not alight). The disk rack is not recognized by the server. The disk rack is not recognized by the server. The disk rack cannot be accessed from the PAP unit. 3-8 Installation Guide Possible Cause Solution The disk rack power switch is not set Press the power button on the front of the disk to ON. rack. The disk rack power cable is not connected or is incorrectly connected to the PDU.
CD/DVD Drive Problem The inserted CD/DVD cannot be read. Possible Cause The CD/DVD is faulty. Solution Eject the CD/DVD. Check for visible faults. Reinsert and try to read it again. If the CD/DVD still cannot be read, try again with another CD/DVD. If the problem persists, see Maintenance and Service Guide, 86 A7 90EF.
LS 240 Drive Problem Data cannot be written on the inserted diskette. Possible Cause The diskette is write–protected. Solution Remove the diskette. Check the write protection tab and change if necessary. Reinsert and try to write data again. If data still cannot be written, try again with another diskette. If the problem persists, see Maintenance and Service Guide, 86 A7 90EF.
Operating System Problem Possible Cause Solution Microsoft Windows / Linux does not start. Incorrect EFI boot option. See Maintenance and Service Guide, 86 A7 90EF. Microsoft Windows / Linux does not respond. Program run error. Reboot the server. The server does not boot. System disks are incorrectly inserted Check system disk status LEDs. If the status in the disk rack. LEDs are not green, reinsert system disks. The server does not power down (an activated domain cannot be powered down).
PAM Software Problem Possible Cause Microsoft Internet Explorer 6 does not connect to the PAM Web site. The Maintenance LAN connection is incorrectly configured. Solution Check maintenance LAN settings. Configure or reconfigure if necessary: IP address: 10.10.240.240 Subnet mask: 255.255.0.0 No DNS No WINS Refer to the Microsoft Windows documentation for further information. The server presence status bar is RED, indicating that the CSS Module has not been detected.
Appendix A. Specifications The following web site may be consulted for general site preparation information: http://www.cs.bull.net/aise NovaScale 5080/5160 Server Specifications Dimensions / Weight Unpacked Packed Height: 177.5 cm (70 in) Width: 65.0 cm (25.6 in) Depth: 113 cm (44.5 in) Height: 202 cm (79.5 in) Width: 80.0 cm (31.5 in) Depth: 127.5 cm (50.
Power Cables AC (20A) Cable type Connector type 2 per cabinet 3 x 4mm / AWG # 12 (US) C22 Appliance Coupler It is mandatory for power lines and terminal boxes to be located within the immediate vicinity of the system and to be easily accessible. Each power line must be connected to a separate, independent electrical panel and bipolar circuit breaker. The PDU requires an extra cable length of 1.5 meters for connection inside the cabinet.
Appendix B. Conversion Tables Imperial to Metric 1 inch (”) 2.54 cm (centimeters) 1 foot (’) (12 inches) 30.48 cm 1 yards (yd) (3 feet) 0.91 m (meters) 1 mile (mi) (1760 yards) 1.6093 km (kilometers) 1 pound (avdp) (lb) 0.5 kg (kilograms) 1 ounce (avdp) (oz) 28.4 g (grams) 1 square foot (ft2) 0.093 m2 (square meters) 1 square inch (in2) 6.5 cm2 (square centimeters) 1 square yard (yd2) 0.8 m2 (square meters) 1 acre 0.4 ha (hectares) 1 cubic foot (ft3) 1 horsepower (hp) 1 lb/ft2 0.
Celsius to Fahrenheit Conversion Multiply the temperature in Celsius by 9, divide by 5 and add 32: (C_ x 9/5) + 32 = F_ Fahrenheit to Celsius Conversion Subtract 32 degrees from the temperature in Fahrenheit, multiply by 5 and divide by 9: (F_ – 32) x 5/9 = C_ B-2 Installation Guide
AZERTY/QWERTY Keyboard Lookup Table Warning: The EFI shell can only manage QWERTY keyboards. If you have an AZERTY keyboard, please refer to the following table. Figure 59. AZERTY keyboard Figure 60.
PAM Writing Rules The following table lists the characters that must not be used in PAM identifiers. Forbidden Characters à, é, è, ù, ^, ¨ Accentuated letters / Slash \ Backslash “ Double quote ’ Simple quote ‘ Inverted comma & Ampersand + Plus * Asterisk % Percent = Equal sign < Less–than sign > Greater–than sign : Colon ! Exclamation mark ? Question mark ; Semi–colon , Comma ~ Tilde I Pipe operator Space (Use _ Underscore) Table 7.
Appendix C.
Console Data Cables Mark Cable Type To 1 HD15 video cable Monitor (blue) KVM switch (blue) 2 PS2 mini–DIN6 cable + PS2/PS2 extension cable Keyboard (mauve) KVM switch (mauve) 3 PS2 mini–DIN6 cable + PS2/PS2 extension cable Mouse (green) KVM switch (green) Figure 61.
KVM Switch Data Cables (Windows) Mark Cable Type From 1 HD15 video cable 2 PS2 mini–DIN6 cable + PS2/PS2 extension cable Keyboard (mauve) KVM (mauve) 3 PS2 mini–DIN6 cable + PS2/PS2 extension cable Mouse (green) KVM (green) 4 Combined PS2/VGA cable KVM Port A PAP VGA/PS2 10 Combined USB/VGA cable (Windows) KVM Port B IOR Video/USB Figure 62.
KVM Switch Data Cables (Linux) Mark Cable Type To 1 HD15 video cable Monitor (blue) KVM (blue) 2 PS2 mini–DIN6 cable + PS2/PS2 extension cable Keyboard (mauve) KVM (mauve) 3 PS2 mini–DIN6 cable + PS2/PS2 extension cable Mouse (green) KVM (green) 4 Combined PS2/VGA cable KVM Port A PAP VGA/PS2 10 Combined PS2/VGA cable (Linux) KVM Port C IOR Video/ PS2/USB 11 USB/PS2 converter (Linux) PS2 cable (mark 10) Figure 63.
IOR Data Cables (Windows) Mark Cable Type From To 7 RJ45/DB9 to DB9 cross cable PAP COM 2 IOR COM 2 10 Combined USB/VGA cable (Windows) KVM Port B IOR Video/USB Figure 64.
IOR Data Cables (Linux) Mark Cable Type To 7 RJ45/DB9 to DB9 cross cable PAP COM 2 IOR COM 2 10 Combined PS2/VGA cable (Linux) KVM Port C IOR Video/ PS2/USB 11 USB/PS2 converter (Linux) PS2 cable (mark 10) IOR USB Figure 65.
PAP Unit Data Cables (SR–0812 Disk Rack) Mark Cable Type From To 4 Combined PS2/VGA cable KVM Port A PAP VGA/PS2 5 RJ45 to RJ45 Ethernet cable PAP LAN Enter Enterprise LAN 6 RJ45 – RJ45 Ethernet cross cable PAP LAN Maint PMB Ethernet 7 RJ45/DB9 to DB9 cross cable PAP COM 2 IOR COM 2 8 DB9 to Jack cable PAP COM 1 S/S Disk RS232 Figure 66.
PAP Unit Data Cables (SR–1422 Disk Rack) Mark From To 4 Combined PS2/VGA cable KVM Port A PAP VGA/PS2 5 RJ45 to RJ45 Ethernet cable PAP LAN Enter Enterprise LAN 6 RJ45 – RJ45 Ethernet cross cable PAP LAN Maint PMB Ethernet 7 RJ45/DB9 to DB9 cross cable PAP COM 2 IOR COM2 8 DB9 to mini–din 6 cable PAP COM 1 S/S Disk RS232 Figure 67.
PAP Unit Data Cables (Storeway FDA 1300 Disk Rack) Mark Cable Type From To 4 Combined PS2/VGA cable KVM Port A PAP VGA/PS2 5 RJ45 – RJ45 Ethernet cable PAP LAN Enter Enterprise LAN 6 RJ45 – RJ45 Ethernet cable PAP LAN Maint Hub Ethernet port 7 7 RJ45/DB9 to DB9 cross cable PAP COM 2 IOR COM 2 8 DB9 to DB9 serial cable * PAP COM 1 S/S Disk RS232 9 RJ45 – RJ45 Ethernet cable FDA 1300 Ethernet Hub Ethernet port 6 10 RJ45 – RJ45 Ethernet cable PMB Ethernet Hub Ethernet port 8 * o
PAP Unit Data Cables (Storeway FDA 2300 Disk Rack) Mark Cable Type From 4 Combined PS2/VGA cable KVM Port A PAP VGA/PS2 5 RJ45 – RJ45 Ethernet cable PAP LAN Enter Enterprise LAN 6 RJ45 – RJ45 Ethernet cable PAP LAN Maint Hub Ethernet port 7 7 RJ45/DB9 to DB9 cross cable PAP COM 2 IOR COM 2 8 DB9 to DB9 serial cable * PAP COM 1 S/S Disk RS232 9 RJ45 – RJ45 Ethernet cable FDA 2300 Ethernet Hub Ethernet port 6 10 RJ45 – RJ45 Ethernet cable PMB Ethernet Hub Ethernet port 8 * opti
SR–0812 Disk Rack Data Cables Mark Cable Type From To 8 DB9 to Jack cable PAP COM 1 S/S Disk RS232 9 SCSI–3 68–pin VHD to VHD cable HBA SCSI S/S Disk Host a9 SCSI–3 68–pin VHD to VHD cable S/S Disk Extension S/S Disk Extension Figure 70.
SR–1422 Disk Rack Data Cables Mark Cable Type DB9 to Jack cable 9 SCSI–3 68–pin VHD to VHD cable HBA SCSI S/S Disk Host a9 SCSI–3 68–pin VHD to VHD cable S/S Disk Extension S/S Disk Extension Installation Guide PAP COM 1 To 8 Figure 71.
SR–1422 SCSI Disk Rack Dual HBA Data Cables Optionally, the SR–1422 SCSI disk rack can be equipped with two SCSI HBAs, cabled as shown below: Mark Cable Type From To 9 SCSI–3 68–pin VHD to VHD cable HBA SCSI S/S Disk Host 9 SCSI–3 68–pin VHD to VHD cable HBA SCSI S/S Disk Host Figure 72.
Storeway FDA 1300 Disk Rack Data Cables a Mark Cable Type From 6 RJ45 – RJ45 Ethernet cable S/S Disk Ethernet Hub port 6 6a RJ45 – RJ45 Ethernet cable PAP LAN Maint Ethernet Hub port 7 7 LC–LC cable S/S Disk FC Adapter 8 DB9 to DB9 serial cable * PAP COM 1 S/S Disk RS232 * optional cable used to configure the S/S disk IP address. Figure 73.
Storeway FDA 1300 Extension Disk Rack Data Cables Mark Cable Type From To 1 HSSDC–HSSDC cable S/S Disk S/S Disk Extension 2 DE diagnosis cable S/S Disk S/S Disk Extension Figure 74.
Storeway FDA 1300 Disk Rack Dual HBA Data Cables Mark From To 1 LC–LC cable S/S Disk controller 0 FC Adapter 1 2 LC–LC cable S/S Disk controller 1 FC Adapter 2 Figure 75.
Storeway FDA 2300 Disk Rack Data Cables a Mark Cable Type From To 6 RJ45 – RJ45 Ethernet cable S/S Disk Ethernet Hub port 6 6a RJ45 – RJ45 Ethernet cable PAP LAN Maint Ethernet Hub port 7 7 LC–LC cable S/S Disk FC Adapter 8 DB9 to DB9 serial cable * PAP COM 1 S/S Disk RS232 * optional cable used to configure the S/S disk IP address. Figure 76.
Storeway FDA 2300 Disk Rack Dual HBA Data Cables Mark From To 1 LC–LC cable S/S Disk controller 0 FC Adapter 1 2 LC–LC cable S/S Disk controller 1 FC Adapter 2 Figure 77.
Storeway FDA 2300 Extension Disk Rack Data Cables Mark Cable Type From To 1 HSSDC–HSSDC cable S/S Disk S/S Disk Extension 2 DE diagnosis cable S/S Disk S/S Disk Extension Figure 78.
PMB – PAP Data Cables (SCSI Storage Subsystem) Mark 6 Cable Type From RJ45 – RJ45 Ethernet cross cable Figure 79. To PAP LAN Maint PMB Ethernet PMB – PAP (SCSI Storage) data cabling diagram PMB – PAP Data Cables (FC Storage Subsystem) Mark From To 6 RJ45 – RJ45 Ethernet cable PAP LAN Maint 6 RJ45 – RJ45 Ethernet cable Ethernet Hub port 8 PMB Ethernet Figure 80.
Ethernet Hub Data Cables (Storeway FDA 1300 Disk Rack) Mark Cable Type From To 1 RJ45 – RJ45 Ethernet cable Hub Ethernet port 8 PMB Ethernet 2 RJ45 – RJ45 Ethernet cable Hub Ethernet port 7 PAP LAN Maint 3 RJ45 – RJ45 Ethernet cable Hub Ethernet port 6 FDA 1300 Figure 81.
Ethernet Hub Data Cables (Storeway FDA 2300 Disk Rack) Mark Cable Type To 1 RJ45 – RJ45 Ethernet cable Hub Ethernet port 1 PMB Ethernet 2 RJ45 – RJ45 Ethernet cable Hub Ethernet port 2 PAP LAN Maint 3 RJ45 – RJ45 Ethernet cable Hub Ethernet port 3 FDA 2300 Figure 82.
Power Cables The CSS Module is equipped with a dedicated power supply cable.
C-24 Installation Guide
Glossary BIOS: Basic Input / Output System. A program stored in flash EPROM or ROM that controls the system startup process. A AC: Alternating Current generated by the power supply. See DC. ACPI: Advanced Configuration and Power Interface. An industry specification for the efficient handling of power consumption in desktop and mobile computers. ACPI specifies how a computer’s BIOS, operating system, and peripheral devices communicate with each other about power usage.
Clipping: A PAM Event filter criterion. Clipping is defined on a Count / Time basis aimed at routing a pre–defined number of messages only. Identical messages are counted and when the number of messages indicated in the Count field is reached within the period of time indicated in the Time field, no other messages will be selected for routing. DC: Direct Current generated by the power supply. See AC. CMC: Corrected Memory Check.
E Event message: A message sent by a software component to the Event Manager for routing to a destination that is configured by an administrator. EEPROM: Electrically Erasable Programmable Read-Only Memory. A type of memory device that stores password and configuration data. See also EPROM. Event subscription: An object that defines the event channel, address, and filter for sending an event message. If no such object is defined, the event message is discarded. EFI: Extensible Firmware Interface.
FRB: Fault Resilient Boot. A server management feature. FRB attempts to boot a system using the alternate processor or DIMM. History Manager: The component running on the PAP Windows operating system that logs messages to history files. FRU: Field Replaceable Unit. A component that is replaced or added by Customer Service Engineers as a single entity. HPC: High Performance Computing. FSS: FAME Scalability Switch.
IIS: Internet Information Server. A group of Internet servers (including a Web or HTTP server and a FTP server) with additional capabilities for Microsoft) Windows) NT and Microsoft Windows 2000 Server (and later) operating systems. I/O: Input /Output. Describes any operation, program, or device that transfers data to or from a computer. Interface: A connection between a computer and a peripheral device enabling the exchange of data. See Parallel Port and Serial Port. IOB: Input / Output Board.
Module: a Midplane Board with all its connected components and utility devices. See CSS Module and MP. MP, MPI, MPB: Mid–Plane. All system hardware components are connected to the MP, which also houses the FAME Scalability Switch (FSS) and the internal clock. MTBF: Mean Time Between Failure. An indicator of expected system reliability calculated on a statistical basis from the known failure rates of various components of the system. Note: MTBF is usually expressed in hours.
PIROM: Processor Information ROM. Processor Information ROM (PIROM) contains information about the specific processor in which it resides. This information includes robust addressing headers to allow for flexible programming and forward compatibility, core and L2 cache electrical specifications, processor part and S–spec numbers, and a 64–bit processor number. RJ45: 8–contact regular jack. RMC: Remote Maintenance Console. ROM: Read-Only Memory.
SIO: Server I/O / Super I/O. Shell: The Shell is the layer of programming that understands and executes the commands a user enters. As the outer layer of an operating system, the Shell can be contrasted with the kernel, the inmost layer or core of services of an operating system. See EFI Shell. SIOH: Server I/O Hub. SMBIOS: System Management BIOS. SM–BUS: System Management Bus. SMIC: Server Management Interface Chip. SMP: Symmetrical Multi Processor.
USB: Universal Serial Bus. A plug–and–play interface between a computer and add–on devices. The USB interface allows a new device to be added to your computer without having to add an adapter card or even having to turn the computer off. distinguishes a broader telecommunication structure from a local area network (LAN). WBEM: Web Based Enterprise Management. WMI: Windows Management Interface. WOL: A feature that provides the ability to remotely power on a system through a network connection.
G-10 Installation Guide
Index A D Access, front door, 2-4 Autocalls configuring, 2-26 FTP parameters, 2-26 testing, 2-32 Data cables console, C-2 Ethernet hub, C-21, C-22 IOR (Linux), C-6 IOR (Windows), C-5 KVM Switch (Linux), C-4 KVM Switch (Windows), C-3 PAP unit (SR–0812 disk rack), C-7 PAP unit (SR–1422 disk rack), C-8 PAP unit (Storeway FDA 1300), C-9 PAP unit (Storeway FDA 2300), C-10 PMB, C-20 SR–0812 disk rack, C-11 SR–1422 disk rack, C-12 Storeway FDA 1300 disk rack, C-14 Storeway FDA 1300 extension disk rack, C-15 Sto
I Inspecting cabinet, 1-6 cabinet packing, 1-4 server, 1-21 Inspection cabling, 1-14 components, 1-14 Installation flowchart, xvii intervention report, 2-32 Intervention report, installation, 2-32 IOB, 1-23 IOR, 1-23 K Keyboard, 1-24 troubleshooting, 3-4 KVM switch, 1-24 troubleshooting, 3-6 IOR (Linux), data cables, C-6 IOR (Windows), data cables, C-5 KVM Switch (Linux), data cables, C-4 KVM Switch (Windows), data cables, C-3 L Labels shockwatch, 1-4 tiltwatch, 1-4 Laser safety, xii Limits audio–noise, x
getting to know, 1-21 inspecting, 1-21 power supply cables, C-23 shutdown, 2-20 unpacking, 1-4 Server components accessing, 2-4 CD–ROM drive, 1-28 console drawer, 1-24 CSS module, 1-23 CSS module power cable, 2-10 DIMMs, 1-23 disks, 1-25 Ethernet hub, 1-28 Ethernet ports, 1-23, 1-28 FDD, 1-28 IOB, 1-23 IOR, 1-23 keyboard, 1-24 KVM switch, 1-24 LS240 drive, 1-23 memory boards, 1-23 monitor, 1-24 mother boards, 1-23 mouse, 1-24 MPI, 1-23 PAP unit, 1-28 PAP unit disks, 1-28 PDU, 1-29 PDU power cable, 2-10 PHPB
W Windows, setup, 2-27 X-4 Installation Guide
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