User`s guide

8-8
ESCALA T610 and PL 600T User’s Guide
NO Go to ”Step 5”.
YES Go to ”Step 6”.
Step 5
Starting at the top of the following table, find your symptom and follow the instructions given
in the Action column.
Symptom Action
The power LED does not come on,
or comes on and does not stay on.
Check the power cable to the outlet. Check the
circuit breakers and check for power at the outlet.
Assure the room temperature is within 60 – 90°F.
If you do not find a problem, record error code
M0PS0000 and report the problem to the service
organization.
The diagnostics are loaded and there
was NO beep heard from the system
unit during the IPL sequence.
Record error code M0SPK001.
The system stops with the Diagnostic
Operating Instructions displayed.
Go to ”Step 6”.
The system stops with a prompt to
enter a password.
Enter the password. You are not be allowed to
continue until a correct password has been en-
tered. When you have entered a valid password,
wait for one of the other conditions to occur.
The system stops with a three, four
or eight–digit error code(s) displayed
on the console.
Record the error code(s) and report the problem to
the service organization.
The system login prompt is dis-
played.
You may not have pressed the correct key or you
may not have pressed the key soon enough when
you were to indicate a Service Mode boot of diag-
nostic programs. If this was the case, start over at
the beginning of this step.
If you are sure you pressed the correct key in a
timely manner go to Step 7.
The system does not respond when
the password is entered.
Go to Step 7.
The system stopped and an indicator
is displayed on the system console
and an eight–digit error code is not
displayed.
If the indicator represents:
⋅ ⋅a keyboard, record error code M0KBD000
and report the problem to the service organization.
⋅ memory, record error code M0MEM002
and report the problem to the service organization.
⋅ SCSI, record error code M0CON000 and
report the problem to the service organization.
⋅ Network, record error code M0NET000
and report the problem to the service organization.
⋅ Speaker/Audio, record error code
M0BT0000 and report the problem to the service
organization.