User`s guide

8-5
Hardware Problem Determination
The New Resource menu is displayed. Follow the displayed instructions.
Note: Devices attached to serial ports S1 or
S2 will not appear on the New Resource
menu.
If the Diagnostic Mode Selection menu is
displayed, select Problem Determination
and go to ”Step 12”.
If you get an SRN, record it, and go to ”Step
14”.
If you do not get an SRN, go to ”Step 17”.
The system does not respond to selecting
diagnostics
Go to ”Step 10”.
Step 12
Did the Diagnostic Selection Menu display?
NO If Problem Determination was selected from the Diagnostic Mode
Selection menu, and if a recent error has been logged in the error log, the
diagnostics automatically begin testing the resource.
Follow the displayed instructions.
If the No Trouble Found screen is displayed, press Enter.
If another resource is tested, repeat this step.
If the Diagnostic Selection menu is displayed, go to ”Step 13”.
If an SRN is displayed, record it, and go to ”Step 14”.
YES Go to ”Step 13”.
Step 13
The All Resources option checks most of the configured adapters and devices.
Select and run the diagnostic tests on the resources you are having problems with or select
the All Resources option check all of the configured resources. Find the response in the
following table and perform the Action listed in the Action column.
Diagnostic Response Action
An SRN is displayed. Go to ”Step 14”.
The system hangs. Report SRN 109–200.
The Testing Complete menu and the
No trouble was found message
is displayed, and you have not tested
all of the resources.
Press Enter and continue with the testing.
The Testing Complete menu and the
No trouble was found message dis-
played and you have tested all of the
resources.
Go to ”Step 17”.